Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (AT&T)
Average customer rating
4.8
(13,299 Reviews)
Rating breakdown 13,299 reviews
5 Stars
11,620
4 Stars
1,340
3 Stars
202
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (AT&T)
Customer Rating
4
Amazing device with AI that boosts productivity
on June 19, 2026
Posted by: MittyTech
[This review was collected as part of a promotion.] I've honestly been loving my Galaxy S26 Ultra. It's easily become my go-to device for pretty much everything. The Galaxy AI features have been a game changer for me, especially with work. I've used it to throw together flyers on the fly, clean up PowerPoint presentations, rewrite documents, summarize notes, and help organize my thoughts when I'm juggling a million things at once. It's kind of wild having that much capability right in your pocket.
The screen is gorgeous, battery life has been solid, performance is crazy fast, and the S Pen is still one of those features I didn't think I'd use as much as I do. Once you have it, it's hard to go back.
That said, I have to be honest about the one thing that's been disappointing... the camera. It's definitely not bad, but coming from the S25 Ultra, I actually think the older phone produced better looking photos. The image quality seemed a bit sharper and more natural, and the autofocus on the S26 Ultra feels slower sometimes, especially when trying to catch pets, kids, or anything moving around. I keep hoping a software update can improve it because the hardware is obviously there.
Overall, this phone has made my day-to-day life easier and more productive thanks to Galaxy AI, and I really do love using it. Fix the camera processing and autofocus, and this thing would be an easy 5 stars for me.
The screen is gorgeous, battery life has been solid, performance is crazy fast, and the S Pen is still one of those features I didn't think I'd use as much as I do. Once you have it, it's hard to go back.
That said, I have to be honest about the one thing that's been disappointing... the camera. It's definitely not bad, but coming from the S25 Ultra, I actually think the older phone produced better looking photos. The image quality seemed a bit sharper and more natural, and the autofocus on the S26 Ultra feels slower sometimes, especially when trying to catch pets, kids, or anything moving around. I keep hoping a software update can improve it because the hardware is obviously there.
Overall, this phone has made my day-to-day life easier and more productive thanks to Galaxy AI, and I really do love using it. Fix the camera processing and autofocus, and this thing would be an easy 5 stars for me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Didn't expect not to like it
on June 19, 2026
Posted by: Denise
[This review was collected as part of a promotion.] I don't like game automatically downloading on my phone. Features stop you from getting wanted calls. Hard to navigate some features and settings items.
Value
2
Response from Samsung USBy R&R Team, June 22, 2026
Hey Denise, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it is when you are working to get your new device best aligned to your usage preferences. We have provided a link to the complete manual to help you with your call settings and additional capabilities. We have also provided a link to the Samsung Support Team to assist you further if you have questions, or continue to experience frustration with your device. We appreciate you being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S26 Ultra
on June 22, 2026
Posted by: Gary26
[This review was collected as part of a promotion.] I'm coming from the S24 Ultra to the 26. It's night and day difference. I really love this phone. It is quite a bit faster than the 24U
And the extra amenities that comes with the phone makes it worth the update. And the AI is so advanced on this phone. I love it.
And the extra amenities that comes with the phone makes it worth the update. And the AI is so advanced on this phone. I love it.
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hey Gary26, thank you for your feedback on your Samsung Galaxy S26 Ultra with us. We are happy to hear how pleased you are with the upgrade to your new device, and that it has so many amazing features that have been such a value, and helped you in your every day life. We hope you'll reach out to us again in the future if any questions come up, or you would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The S26 Ultra is the best purchase I could have ma
on June 22, 2026
Posted by: Alex07
[This review was collected as part of a promotion.] Galaxi AI is the best thing you can combine with this magnificent phone, especially in photography.
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hi there Alex07, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing that Galaxy AI has been the best addition to your device, and enhances your experience with your camera. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy ultra 26
on June 22, 2026
Posted by: Hotmoma
[This review was collected as part of a promotion.] I love my Samsung galaxy ultra 26. It is so much faster and easier to use. Samsung have best devices every.
Value
5
Response from Samsung USBy R&R Team, June 23, 2026
Hey Hotmoma, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear how much you love your new device, and that it is faster during your usage, and feels easy to use every day. We have provided a link to the complete manual to help you maximize your experience, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
Samsung S26 Ultra Is just another S Series phone
on June 22, 2026
Posted by: TravelinFurMiles
[This review was collected as part of a promotion.] I have had this phone for approx 2 months now and am still trying to figure out stuff. What I use every day multiple times a day is the camera. I am on social media so I take many pictures. I love the zoom and being able to take a picture and have Galaxy AI play with it and give me something totally different is awesome. The photo assist and the AI color enhancement and the 200mp main camera lens are great!! Everything afar is awesome...what I do not like are the mid and macro features. I find myself trying to take a flower close up and it jogs between cameras and i have to zoom out and step back and zoom in and it takes that instant shot and 95% of the time it isnt clear and send me into an aggravation and I just snap the shot and walk away mad at the camera and hope the editing will clear it up. Gotta admit the editor has worked okay. My getting a clear shot right outta the phone ratio is about 50%. My last phone, the S10+, didnt do that to me so this is a frustration. I like the phone...am I in love, not yet. I think cost was too high for its functionality. The privacy display is cool if i need it. I'd have picked an extra sd card slot first. I like the fast processing, I use my phone constantly all day and I am down to 50% by nightfall. I wish I could have afforded the 1tb since I take many photos and videos and it doesn't have the extra SD Card storage. I'll be downloading frequently. Would I buy this again? I waited since my S10+ to buy, outright, a new phone, maybe...
Value
4
Response from Samsung USBy R&R Team, June 23, 2026
Hey TravelinFurMiles, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the usage of your new device. We have provided a link to an article to help you with the different camera settings to help you with those photos that are causing some frustration for you. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
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Use camera features on Galaxy S26
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Written by a customer while visiting Samsung US
Customer Rating
5
I love the features, especially the AI!
on June 25, 2026
Posted by: Nate1976
[This review was collected as part of a promotion.] I have had Samsung phones for a while now, and I believe the s26 ultra is by far the best one yet! I use it for streaming shows and music plus finances and it has yet to let me down. I really enjoy the AI features and how it makes things so much easier and faster. It pairs easily with all my devices and has worked flawlessly Everytime.
Value
5
Response from Samsung USBy R&R Team, June 26, 2026
Hi there Nate1976, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are loving your new device for your streaming, and that Galaxy AI has streamlined so many tasks, and helped make your day easier. We have provided a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
My S26 Ultra
on June 26, 2026
Posted by: Kehtari1972
[This review was collected as part of a promotion.] I have just received my new phone and so far. I have found myself having to adjust to quite a few differences. It's been a while since I've had a phone with a stylus. And that in itself isn' is a difference that I am adjusting to though, I am having fun with this phone. The sad part about this phone is that it does not have Samsung messages. Google has forced Samsung to take it off of its new versions. And sadly, Google messages really sucks. It has taken the fun away from messaging, and my heart is broken because of that. ISO very much enjoyed Samsung messages. The stickers the themes changing up whenever you can decide or want to making messaging super fun. However, the phone in itself I am very pleased with I am still learning bits and parts of it. It's especially being able to write and draw. So for anyone who has the S26 ultra? I hope you are truly enjoying it. As much as I am, thank you samsung for the fun.
Value
5
Written by a customer while visiting Samsung US