Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (AT&T)
Average customer rating
4.8
(15,670 Reviews)
Rating breakdown 15,670 reviews
5 Stars
13,700
4 Stars
1,569
3 Stars
241
2 Stars
64
1 Star
96
66%of customers recommend this product.
(
100 out of
152)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (AT&T)
Customer Rating
5
A Solid Refresh
on August 26, 2026
Posted by: JfontS26
[This review was collected as part of a promotion.] This is the reason I chose Samsung over other Android models, I know that the device and the software will be solid. Reliability and quality are what keep me coming back. Solid construction, snappy performance, and reliable power.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolute Powerhouse: Stunning Display, Unbeatable
on August 26, 2026
Posted by: Shaun1979
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra for a couple of weeks now, and it is easily the best overall smartphone on the market.
The Display: Samsung outdid themselves again. The 6.9-inch screen is ridiculously bright, sharp, and buttery smooth. Outdoor visibility in direct sunlight is incredible, and the anti-reflective armor coating makes reading and watching videos effortless.
The Cameras: The camera system is a beast. The upgraded f/1.4 aperture on the 200MP main lens lets in tons of light for crisp night shots, and the dual telephoto lenses (3x and 5x optical) give you unbelievable zoom detail without losing quality. Point-and-shoot photos look professional right out of the box.
Reception & Connectivity: Signal strength is top-tier. I’m pulling strong 5G reception and clear calls in areas where my old phone used to drop connections completely. Wi-Fi performance is equally rock-solid.
Performance & Battery: Driven by the new Snapdragon 8 Elite processor, it handles heavy gaming, multi-tasking, and AI editing without stuttering or overheating. Battery life easily lasts me standard all-day heavy use with power to spare, and the faster charging is a very welcome upgrade.
If you want the absolute peak Android experience, this is the phone to get. Worth every penny!
The Display: Samsung outdid themselves again. The 6.9-inch screen is ridiculously bright, sharp, and buttery smooth. Outdoor visibility in direct sunlight is incredible, and the anti-reflective armor coating makes reading and watching videos effortless.
The Cameras: The camera system is a beast. The upgraded f/1.4 aperture on the 200MP main lens lets in tons of light for crisp night shots, and the dual telephoto lenses (3x and 5x optical) give you unbelievable zoom detail without losing quality. Point-and-shoot photos look professional right out of the box.
Reception & Connectivity: Signal strength is top-tier. I’m pulling strong 5G reception and clear calls in areas where my old phone used to drop connections completely. Wi-Fi performance is equally rock-solid.
Performance & Battery: Driven by the new Snapdragon 8 Elite processor, it handles heavy gaming, multi-tasking, and AI editing without stuttering or overheating. Battery life easily lasts me standard all-day heavy use with power to spare, and the faster charging is a very welcome upgrade.
If you want the absolute peak Android experience, this is the phone to get. Worth every penny!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Choice
on August 26, 2026
Posted by: PsychadeLexx
[This review was collected as part of a promotion.] I desperately needed to upgrade from my old Pixel phone, and I'm so glad I chose to go with the Samsung S26 Ultra! I'm so impressed with it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Awful phone
on August 25, 2026
Posted by: Jackson
from Meridian, idaho
Terrible phone, the battery life is horrible , It loses 10% battery every hour , im using power saving mode too, it gets Hot for no reason, the pics aren't that great, the screen is incredibly Dim, the privacy mode can't be turned off completely, this is worse than my s20 ultra, very very disappointing
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 26, 2026
Hello Jackson, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how frustrating it is when your device is not meeting your expectations in functionality. We have provided links to resources to help you maximize the battery life of your device and troubleshoot the temperature at your convenience. We have also shared a link to an article to help you with the camera features for the best possible photos and videos with your device. Lastly, we have provided links to the complete manual and the Samsung Support Team to assist you with the settings of the Privacy Display among others, and offer additional assistance if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features
on August 25, 2026
Posted by: Salma9
[This review was collected as part of a promotion.] I love the built-in privacy feature. I use it all the time, especially when shopping online. I wouldn't trade it for another brand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Loving my S26 Ultra
on August 25, 2026
Posted by: Busdriver
[This review was collected as part of a promotion.] Love my new phone, the screen size is great and easy to navigate. I'm very happy that I chose this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The phone with THE camera
on August 25, 2026
Posted by: TonyStarkTech
[This review was collected as part of a promotion.] Being the parent of a theater kid, I happen to also be a volunteer in their theater department at their school. And because I have an extensive background in Audio and Video, I not just want, but I NEED the best. Forget about all the other reasons that exist to get the S26 Ultra. The video that this thing captures is the exact reason I chose this phone. With enough battery life and storage to be able to record 3 hour shows, it's now my main camera. And having the S26 Ultra on my hip 24/7 means that I never miss an impromptu performance either. It makes professional results so much easier to produce. Oh, and I've heard it mentioned that people can text and make phone calls with this thing too.... or something to that effect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really fast
on August 25, 2026
Posted by: Sfjust1
[This review was collected as part of a promotion.] I just love my new phone, working great, very fast, good service I have reception everywhere even in the basement.
Value
5
Written by a customer while visiting Samsung US