Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (AT&T)
Average customer rating
4.8 out of 5
4.8
(13,322 Reviews)
Open Ratings Snapshot
Rating breakdown 13,322 reviews
5 Stars
11,639
4 Stars
1,342
3 Stars
204
2 Stars
54
1 Star
83
65%of customers recommend this product. 
(
90 out of 138
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (AT&T)
Customer Rating
5 out of 5
5
This product blew me away in a good way
on May 31, 2026
Posted by: Potato738
[This review was collected as part of a promotion.] Galaxy AI is an amazing app for so many different things
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on May 31, 2026
Posted by: Handymandy
[This review was collected as part of a promotion.] Galaxy AI is the best, it was really helpful to me
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love!!!!!! The Privacy screen feature
on May 31, 2026
Posted by: Reagco
[This review was collected as part of a promotion.] The Privacy screen feature that is done with Galaxy Ai is insanely convenient and cool. I may have a thing against AI now. But thats still awesome.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Most amazing phone
on May 31, 2026
Posted by: Shellybell
[This review was collected as part of a promotion.] The Galaxy AI works wonders on this awesome device. It's fast, takes outstanding photos, the screen is crisp and clearer than any other phone I have used and I love that it comes with a stylist pen and comes in color light blue.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Yep, this is the one.
on May 31, 2026
Posted by: Jus10R
[This review was collected as part of a promotion.] I love this phone. I upgraded from an S21 Ultra, so it took some getting used to. There are numerous features to explore on this phone. You can essentially customize the settings so the UX and UI feel custom-made for you.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome I love it
on May 31, 2026
Posted by: Markel0531
[This review was collected as part of a promotion.] I love it im satisfied still learning how to use all features but I love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Missing my Older product
on May 31, 2026
Posted by: Samaung
[This review was collected as part of a promotion.] I regret not retaining the Samsung S24 Ultra, it speaks for itself without needing a review.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJune 1, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know upgrading to a new device can come with a bit of a learning curve and cause frustration as you adjust to the changes fom your previous device. Without knowing the details of your frustrations, we have provided links to the complete manual and the Samsung Support Team to assist you in aligning the settings to your preferences, and offer assistance if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I like this new device, it was a jump from the s23
on May 31, 2026
Posted by: Annn6739
[This review was collected as part of a promotion.] I have been with this device for a few days and I love, so far everything is fine, very good features with AI.
I like your camera and the screen is also excellent including that new feature for privacy.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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