Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (AT&T)
Average customer rating
4.8 out of 5
4.8
(17,998 Reviews)
Open Ratings Snapshot
Rating breakdown 17,998 reviews
5 Stars
15,716
4 Stars
1,811
3 Stars
284
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
106 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (AT&T)
Customer Rating
5 out of 5
5
Samsung goated fr
on March 10, 2026
Posted by: CinaminGPT
[This review was collected as part of a promotion.] I love the new galaxy ai. I can take pictures and feed it to Gemini, which then will add it to my calendar based on what it sees. The camera aperture change is so good. It's much much better than s25 ultra.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 11, 2026
Hi there CinaminGPT, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't b e happier to hear how much you love the enhanced features of Galaxy AI, and that you are finding it so seamless to use across multiple apps. We have shared a link to the Samsung Support Team for your convenience to assist you if you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Tech on the horizon
on March 10, 2026
Posted by: ShortGrL07
[This review was collected as part of a promotion.] Galaxy AI is new to me. As a young gen x/millennial I am learning to change as the tech advances. I used the AI to actually design my living room.
In addition I love to take pictures and having the advances of the camera is amazing. The zoom, details and more are great! Including the Night video!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 11, 2026
Hey there ShortGrL07, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are enjoying exploring the capabilities of Galaxy AI, and that the camera is so amazing to get photos and videos regardless of time of day or other light conditions. We have provided a link to the complete manual to assist you with your exploration of the features available on your device. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy s26 Ultra
on March 10, 2026
Posted by: Flak13
[This review was collected as part of a promotion.] I was eagerly awaiting my new phone, and now that I have it in my hands, it meets all my expectations. There's a huge improvement in the camera and the battery charging speed. Definitely the best Galaxy AI phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone with great features!
on March 10, 2026
Posted by: Boatman
[This review was collected as part of a promotion.] Use mainly for business, great tool and am loving the galaxy Ai!
Couldn't imagine life without it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Never Disappoints
on March 10, 2026
Posted by: BobbyB
[This review was collected as part of a promotion.] The new Galaxy S26 Ultra is such a fantastic phone. I haven't even scraped the surface of the Galaxy AI features but so far it is very intuitive. The seamless switch from my old phone (S25 Ultra) using Smart Switch is always so easy. I really enjoy the Galaxy AI features and don't get me started with the privacy display on all or certain apps. That is a game changer. I caught 2 people trying to look at my messages and they couldn't see it.
I combined the phone with the new Galaxy Buds Pro 4. Unstoppable!!! I am fully on the Samsung platform. So it only made sense to get the buds along with the phone. The sound on these are exceptional.
Now I just gotta work my way to get the Ultra watch now.
Thank you Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Privacy upgrade
on March 10, 2026
Posted by: KarlSan
[This review was collected as part of a promotion.] Privacy screen is a must now days. S26 screen is programmable for those apps, you want total privacy.
Main processing chip is a huge improvement, mainly because of the lack of overheating.
Camera features are also a impoetant improvement.
Overall, to inclube the less weight and thinner dimensions, its a good upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not as impressive as its predecessors
on March 10, 2026
Posted by: EdoOkati123
[This review was collected as part of a promotion.] The battery drain on this is higher than I initially expected it to be. By contrast, my S23Ultra which I traded in for upgrading to this, had a better battery life when I initially bought it. It used to last more than 1 day comfortably. With all the new Galaxy AI features packed into this new S26 Ultra, it seems to be consuming considerably more battery in initial days of usage, compared to how long the S23 Ultra lasted.
Also, the new Privacy Display, when enabled under "Maximum Privacy Protection" mode, is a disappointment. Needs a lot of refinement in future iterations of the upcoming Galaxy devices. As a lifelong Samsung Galaxy phone user, I am convinced Samsung is capable of much more than what the S26 Ultra delivered. I hope the upcoming flagships have a bigger battery and a much more improved privacy display feature. No regular user uses as many AI features as they are focusing on. Hardware improvements such as battery and camera are what matter more.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 11, 2026
Hey there EdoOkati123, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how disappointing it can be when you have a new device that is not aligning to your expectations. Your new device is designed to maximize the battery after a short period of usage and adjustment to your specific consumption. We have provided links to troubleshooting guides to help you maximize the battery life manually if this is not your experience. We have also provided a link to the complete manual for your device to help you best align the settings to your preferences, and discover all of the features you may be interested in using every day. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra!
on March 10, 2026
Posted by: Galaxyman
[This review was collected as part of a promotion.] Upgraded from the s22 ultra. Amazing phone and such a huge difference. The galaxy ai features have been great to play with. Still need some fine tuning and getting used to the AI features but really enjoying the process.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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