Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (AT&T)
Average customer rating
4.8 out of 5
4.8
(18,135 Reviews)
Open Ratings Snapshot
Rating breakdown 18,135 reviews
5 Stars
15,833
4 Stars
1,826
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product. 
(
106 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (AT&T)
Customer Rating
5 out of 5
5
Great upgrade from S22 Ultra
on March 27, 2026
Posted by: Dave
from Buffalo, New York
Upgraded from S22 Ultra. Massive upgrade. So much faster and responsive and the battery life is amazing
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Display is Disappointing
on March 27, 2026
Posted by: Jazzandy
[This review was collected as part of a promotion.] I prefer my S25 Ultra over the 26 Ultra.
The display is less bright and vivid and the display gives headaches almost daily
The other upgrades are so minimal it was not worth upgrading, especially the camera.
The 25 Ultra is a gimmick phone with a cool privacy display feature that isn't worth it
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 27, 2026
Hello Jazzandy, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it is when your new device is not meeting your expectations. We have provided a link to an article to help you maximize your experience with your camera. We have also provided a link to the complete manual to help you adjust the settings around your new Privacy Display to align to your preferences, and be able to experience the brightness you are seeking, and have the privacy enable for specific settings and times when you are seeking this feature. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Samsung phone I've ever owned!
on March 27, 2026
Posted by: Gabriel1985
[This review was collected as part of a promotion.] I just upgraded from the s23 Ultra which was an amazing phone. The transfer of my data was super easy and fast. I'm a heavy social media/youtube scroller and the screen looks crisp and beautiful. The privacy screen is a game changer, I can sit and scroll in the break room at work and not have worries about something inappropriate popping up on Instagram or while looking at my banking/bill apps. The camera takes great photos and the auto focus is super fast. And with the new Galaxy AI, you can do quick edits to your photos to make sure they turn out how you want every time. I am so glad I decided to upgrade and have no regrets. If you're looking for a phone with amazing screen definition, a fast processor, and the best privacy features, grab the S26 ultra. You won't regret it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 27, 2026
Posted by: Realsamsunguser
[This review was collected as part of a promotion.] Galaxy AI is good. I like it. Phone is fast GReat pictures.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast, Smart, and Worth the Upgrade
on March 27, 2026
Posted by: Payydro
[This review was collected as part of a promotion.] Upgrading to the S26 Ultra has been a big improvement, especially with Galaxy AI. The phone feels much faster overall, but what really makes it stand out is how much smarter and more helpful it is in daily use. Galaxy AI adds a level of convenience that makes this feel like more than just a performance upgrade. FYI I used it for this review. :)
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very nice product
on March 27, 2026
Posted by: Teeny3
[This review was collected as part of a promotion.] The phone is almost perfect can be a little bit bright at times. But that's an easy fix. Love the galaxy AI features that help with writing and the camera photo functions. They come in very handy and clean up pictures nicely. I can't wait to get more experience with this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excited to finally have it!
on March 27, 2026
Posted by: Adriana
[This review was collected as part of a promotion.] My new phone has so far been such an amazing addition to my life. I originally got it because I loved the specs on their new camera, as well as the privacy display setting.
However, a cool new feature that my older phone didn't have is Galaxy AI. The features of Galaxy Ai are so cool!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent battery life
on March 27, 2026
Posted by: Maaaaa
[This review was collected as part of a promotion.] Upgrading from a well love s22 ultra, the battery life is excellent and it's so much faster and lag free than the old phone. There have been some growing pains with a launch device, android auto wireless has been less than perfect, but seems to be improving. Galaxy AI creates some fun opportunities for image creation and the on device reply suggestions are great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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