Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (AT&T)
Average customer rating
4.8
(7,475 Reviews)
Rating breakdown 7,475 reviews
5 Stars
6,555
4 Stars
736
3 Stars
115
2 Stars
28
1 Star
41
69%of customers recommend this product.
(
59 out of
85)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (AT&T)
Customer Rating
5
Love it so
on April 16, 2026
Posted by: Zazaman
[This review was collected as part of a promotion.] Love the new s26 ultra and the stylus is sick for sure
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its so fun to use all the different features!
on April 17, 2026
Posted by: XxTuTxX
[This review was collected as part of a promotion.] I love my Galaxy s26 ultra. It has so many fun features and I love the rounded corners way more than the squared corners. It's nice to be able to easily use it in any situation whether I'm at home or at work!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on April 17, 2026
Posted by: Junam8
[This review was collected as part of a promotion.] The galaxy ai features are pretty good like in the brief icon on the start screen. You can see what's up without needing to go into your phone ever so often.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on April 18, 2026
Posted by: ElChetes
[This review was collected as part of a promotion.] Great technology and AI it's awesome, this phone it is unbelievable because never samsung disappointed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really love my Device
on April 18, 2026
Posted by: cadub5213
[This review was collected as part of a promotion.] It's pretty cool that you can use Galaxy AI to edit your pictures on your phone or to scan something on your screen to look it up. I got the 1 terabyte model and now I have plenty of space for all my games and my videos and pictures. Gaming on this device is really good. I also like that it has the built in privacy filter if you want some privacy on your phone. I'm really happy with my purchase
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Thoughts for the future
on March 30, 2026
Posted by: Jackofalltrades
from Springfield, Mo
It's a great phone super nice but I really wish they would offer thier high end phone with a more durable option... like no s pen so it could be more water an dust proof for the people that work in a more out of the box environment an more prone to dropping while in the field. I crawl around under houses in rafters, I get dirty but enjoy my phone an its camera quality but they could offer a more work force vs business version of the ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
The product did not hold a charge/defective
on March 7, 2026
Posted by: Unhappy
[This review was collected as part of a promotion.] Worst experience with Samsung! I always have had a positive experience, except on this purchase. The phone lasted me less than 24hrs. I charged it overnight and it only charged to 70 percent, in less than 2 hrs the battery was down to 20 percent. The whole time the phone is overheating, hot to the touch. I called to get the issue resolved, worst options given to solve issue/ nothing was resolved. Returned item. The phone is so expensive, not worth the headache.
Value
1
Response from Samsung USBy R&R Team, March 9, 2026
Hello there, thank you for taking time out of your day to share your experience of your new Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when your device is not meeting your expectations. The battery is designed to learn your consumption habits after a short period of time and maximize automatically and may seem to not last initally as this process unfolds. We have provided links to articles to help you maximize the battery life of your device manually. We have also provided a link to a troubleshooting guide we have available to keep the optimal temperature of your device. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new s26 ultra!
on April 12, 2026
Posted by: Samsung421
[This review was collected as part of a promotion.] Very satisfied with my new s26 Ultra phone. The battery lasts so much longer. Have tried switching to other brands and always come back to Samsung.
Value
5
Written by a customer while visiting Samsung US