Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (AT&T)
Average customer rating
4.8 out of 5
4.8
(7,198 Reviews)
Open Ratings Snapshot
Rating breakdown 7,198 reviews
5 Stars
6,309
4 Stars
707
3 Stars
113
2 Stars
27
1 Star
42
70%of customers recommend this product. 
(
57 out of 82
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (AT&T)
Customer Rating
5 out of 5
5
The S26 Ultra is the GOAT
on April 3, 2026
Posted by: HomieHancho
[This review was collected as part of a promotion.] Where do I even begin? This is my second Galaxy device, and the experience has been seamless. Between the robust Galaxy AI features and the ability to produce professional-grade content, it’s a powerhouse. I’m particularly impressed by the desktop-level productivity—turning my phone into a full computer with Samsung Dex is a game-changer. The privacy display has also become essential for managing sensitive banking info in public. Having upgraded from the S25+ a month ago, I can confidently say it has exceeded every expectation.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great device saved my life
on April 3, 2026
Posted by: BRAT5985
[This review was collected as part of a promotion.] This phone has become the best one ever. The Galaxy Ai is helpful in getting the information I need right away. The stylus is easy to use and stay in place. Over all product is the one yet. Compatibility with my other devices is great I can find what I need in seconds from my texts to my wallet and the great emergency features help save my life. I had a medical emergency and the stranger was able to get my phone use it to get me help and also called my ICE. Contact to make my family aware of what had happened to me. I love my galaxy s26 ultra with my galaxy ai it's an amazing device. Thank you
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's a beautiful phone
on April 5, 2026
Posted by: Spartanden
[This review was collected as part of a promotion.] I love the sleek look and the way it feels in my hand. The AI is intuitive and works seemlessly. The speed is unbelievable. Coming from the S22 Ultra to the s26 Ultra is like going from the Apollo missions to the Artemis mission. A true leap forward.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New s26 ultra
on April 5, 2026
Posted by: DADPOOLFIT
[This review was collected as part of a promotion.] Love the integration of Ai and the privacy screen. Kind of disappointed the s pen lost the bluetooth function though. Been a galaxy user for years and will continue to be.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Strong and fast premium experience
on April 5, 2026
Posted by: HuskyFan
[This review was collected as part of a promotion.] The galaxy s26 ultra is a strong phone I'll probably be using for at least the next five years. The galaxy ai is pretty helpful with helping me use all of the phones many features and for looking things up instantly.
All the apps I use (games, youtube, work apps) run incredibly smoothly. Even the biggest games i download run at an easy 60 frames.
I use my phone everyday for work and have never ended a day below 50% battery despite constant use playing music. Im especially a fan of how many screen options I have for when I want a fast, beautiful image or maximize battery life for when I can't charge my phone for an extended period. The privacy display is also pretty nice to have for scrolling videos while on break.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great speed lots of memory love the camera and acc
on April 6, 2026
Posted by: Axieboutme
[This review was collected as part of a promotion.] My Galaxy S26 ultra is the best phone I've ever owned lots of storage lightning fast sleek design the camera is amazing I love this phone i will own it for a very long time this is my second ultra S26 and hopefully it will stand the test of time im pretty rough on my phone is work in a fast paced production facility and sometimes I drop it off my lap while I'm on the forklift that's why I'm so happy to use the otter box case to keep it safe the pen included makes great time while filling out forms and just doodling id highly recommend this phone to anyone who is looking for a phone of a lifetime..you will definitely be in love with your purchase
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Disappointed in the camera
on April 6, 2026
Posted by: SamsungGrl
[This review was collected as part of a promotion.] I am honestly disappointed with my galaxy S26 Ultra. I had the S23 Ultra and the that camera is amazing. This camera is basically going backwards. They replaced the actual zoom with Galaxy AI zoom and it took away the quality of the image making it look sepaninstead of have actual color to the image. It also is less clear and crisp when taking photos in general. I took the exact same photo and the s23 won out by a long shot. I loved that I could remove something from the image in the past on my own but now there is only one Galaxy AI option and then it adds ai to your photo automatically watermarking it. The privacy screen is cool but the only thing really going for this phone. For the extra price I am honestly super disappointed.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamApril 7, 2026
Hi there SamsungGrl, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it can be when you feel that your new device is not meeting your expectations in overall quality. We have provided links to resources to help you with the changes to the different settings and features on your camera, and help you troubleshoot the instances where you find the photos blurry or dark. We have also shared a link to the complete manual to help you best align the settings of the device to your preferences, and disable any features you are not interested in using every day. Lastly, we have provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE the S26 Ultra
on April 6, 2026
Posted by: TwiztidDoc
[This review was collected as part of a promotion.] I absolutely LOVE my new S26 Ultra. I use my phone fairly rigorously all day, and the battery just never quits! I am a contractor so I am constantly streaming music, using GPS, and going in/out of various apps. I charge my phone overnight and I don't think it's EVER been under 20% since I bought it!
I am not HUGE in to using the Galaxy AI features, but I have played around with some of the photo editing, call screening, and battery management features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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