Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8
(13,464 Reviews)
Rating breakdown 13,464 reviews
5 Stars
11,755
4 Stars
1,359
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
144)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
5
Best PRIVACY and Technology/Galaxy A.I. !
on April 11, 2026
Posted by: LatingoBull
[This review was collected as part of a promotion.] Huge camera upgrade from my s23Ultra. The Privacy screen is not a gimmick! It is a game changer! I finally tried the A.I. features on the S26. The S23Ultra was in the infant stage, I love how the GoodLock app has made this feature even more useful!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall great device
on April 11, 2026
Posted by: 1965here
[This review was collected as part of a promotion.] I was quite hesitant regarding S26 ultra, seemed like it was almost the same as S25, after using it, my thoughts have shifted. Battery is absolutely great, will easily last one day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Used Samsung galaxy S26 ultra
on April 11, 2026
Posted by: Ahmeds
[This review was collected as part of a promotion.] I bought a Samsung Galaxy S26 Ultra when it came out, and I got it a week later. I was so excited when it arrived!
When I started using it, I felt so good. It was so thin and soft in my hand, not heavy at all. It felt like there was no phone in my hand when I carried it.
And the Samsung AI feature is awesome! I really like how the Samsung AI is used on the camera. The document scanner is nice to use too. I'm a real Samsung Galaxy fan!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! Great phone!
on April 11, 2026
Posted by: BSpree
[This review was collected as part of a promotion.] I use my Galaxy Ultra for everything from gaming to watching videos and work. I use the Galaxy AI for my photos and helping look up things. Overall great phone as always!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Dose not connect/work with older earbuds or watch
on April 11, 2026
Posted by: Jay1
from Michigan
Unfortunately updating your phone can get even more expensive. All the reasons I purchased Samsung was to be able to customize. No longer can do it . They made it more difficult and now all my devices I use daily no longer work properly. Earbuds pro and pro 3 no longer work properly and my watch no longer works properly. I cant afford to buy all new stuff every time Samsung changes their operating systems this sucks
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
1
Response from Samsung USBy R&R Team, April 13, 2026
Hello Jay1, thank you for your feedback on your Samsung Galaxy S26 Ultra. We completely understand how frustrating it can be when you are struggling to connect devices you have used in the past, and want to use going forward, to your new phone. We have provided links to troubleshooting guides to help you with the connection of your devices at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Like the new style and more features
on April 11, 2026
Posted by: Pinoyimage2020
[This review was collected as part of a promotion.] I try out the galaxy Ai for my job it help me out whatever I need it give me the right answer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best candy bar phone out today
on April 11, 2026
Posted by: Chrisphillips2302
[This review was collected as part of a promotion.] Samsung has done it again, all around great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth and powerful
on April 11, 2026
Posted by: Badro6
[This review was collected as part of a promotion.] The phone fell very clean and friendly but it is a powerhouse.
Value
5
Written by a customer while visiting Samsung US