Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8
(18,202 Reviews)
Rating breakdown 18,202 reviews
5 Stars
15,893
4 Stars
1,833
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
2
S26 ultra was disappointing
on June 18, 2026
Posted by: Weakscreen
[This review was collected as part of a promotion.] Since it's only flattery and not honest reviews that gets rewards, I am not expecting anything.
Using note since s9 series. S26 ultra is the first I cracked and that too in a corner, fell for the trap that it doesn't need protector since it's supposed to be the strongest screen.
Not sure whats wrong with AI but it keeps popping up waiting on my input when I didn't even trigger it. Just random noise makes it trigger. Stops my video of any ongoing activity which has started to get annoying.
This issue was from day 1, nothing to do with cracked screen.
Using note since s9 series. S26 ultra is the first I cracked and that too in a corner, fell for the trap that it doesn't need protector since it's supposed to be the strongest screen.
Not sure whats wrong with AI but it keeps popping up waiting on my input when I didn't even trigger it. Just random noise makes it trigger. Stops my video of any ongoing activity which has started to get annoying.
This issue was from day 1, nothing to do with cracked screen.
Value
2
Response from Samsung USBy R&R Team, June 19, 2026
Hello there, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it is when your device is not operating as intended or expected. We have provided a link to an article to help you discover and adjust the features of Galaxy AI to align to your usage. We have also provided a link to the complete manual to help you align the settings to your preferences, including disabling any features you are not finding useful for your needs. Lastly, we have provided a link to the Samsung Support Team to assist you with any repair you may want to explore, or questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on June 18, 2026
Posted by: PrystineChapell
[This review was collected as part of a promotion.] I'm a long time user of Galaxy phones. Every Year, I'm amazed with its advancements with the camera and AI features. I use Gemini on a daily basis for photo editing. I set routines for my work day, commuting and bedtime. The phone is extremely fast when it comes to multitasking such as playing games, checking email, social media etc. You will not be disappointed with this phone. I have customized ringtones, contact photos and even individual contact notifications set.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra
on June 18, 2026
Posted by: Lemontea
[This review was collected as part of a promotion.] I love my new phone! The camera takes great pictures and is easy to use. I'm older and not tech savvy, so I appreciate the ease of use and the AI features enhance that without being overwhelming.
Value
5
Response from Samsung USBy R&R Team, June 18, 2026
Hi there Lemontea, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you love your new device, and that you are finding it easy to use for someone who may not be a tech expert. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
An Excellent Choice to buy
on June 18, 2026
Posted by: Jacks00
[This review was collected as part of a promotion.] This is a feature packed phone. Almost everything is available here for day to day activities. And more features are updated frequently. A good choice to go for.
Value
5
Response from Samsung USBy R&R Team, June 18, 2026
Hey Jacks00, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are loving the abundance of available features on your device, and that you are finding it so helpful for your daily needs. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome ram and private screen
on June 18, 2026
Posted by: Lesgsto
[This review was collected as part of a promotion.] Fast overall, awesome private screen and camera quality.
Value
5
Response from Samsung USBy R&R Team, June 18, 2026
Hey there Lesgsto, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are finding your new device to be fast, have a great camera, and that the new Privacy Display has been useful for your when out in public and other occasions. We have provided a link to an article to help you further enhance your experience with Galaxy AI. We have also provided a link to the Samsung Support Team to assist you if you have any questions during your usage. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on June 18, 2026
Posted by: Hourmaster
[This review was collected as part of a promotion.] One of the best phones I have had the opportunity to buy and use and I would recommend this phone to any one
Value
5
Response from Samsung USBy R&R Team, June 18, 2026
Hi there Hourmaster, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear that this has been one of the best devices you've ever had, and that you would want this experience for your loved ones. We have provided links to resources to help you fully explore your new device, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Loving the S26 Ultra
on June 17, 2026
Posted by: Overpowered
[This review was collected as part of a promotion.] It runs so much faster than my old phone. Everything new I learn about the phone makes everyday tasks more efficient. Especially Galaxy Ai, it helps with everything I could need, from editing pictures to writing emails and talking calls. Definitely worth buying in my eyes.
Value
5
Response from Samsung USBy R&R Team, June 18, 2026
Hi there Overpowered, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are finding this device lightning fast, and powerhouse of productivity with the assistance of Galaxy AI. Please, don't hesitate to reach out to us again any time you have questions about your device, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Performance and Smart Features
on June 16, 2026
Posted by: SIERRA
[This review was collected as part of a promotion.] I have been using this Samsung device for a few weeks now, primarily for work and streaming movies in my free time. The display is incredibly vibrant, making video content look crisp and professional documents easy to read. One of my favorite aspects is Galaxy AI, which has significantly improved my daily productivity. The AI features help me summarize lengthy articles for school research and quickly draft notes during meetings.
When it comes to entertainment, the battery easily lasts through long streaming sessions without needing a charge. Gaming on this device is also seamless, with zero lag and impressive graphical rendering. It is a highly versatile device that fits perfectly into both my professional and personal life.
When it comes to entertainment, the battery easily lasts through long streaming sessions without needing a charge. Gaming on this device is also seamless, with zero lag and impressive graphical rendering. It is a highly versatile device that fits perfectly into both my professional and personal life.
Value
5
Response from Samsung USBy R&R Team, June 17, 2026
Hey Sierra, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are finding this device so well matched to your professional needs and enjoyable streaming. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US