Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8 out of 5
4.8
(18,201 Reviews)
Open Ratings Snapshot
Rating breakdown 18,201 reviews
5 Stars
15,892
4 Stars
1,833
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
4 out of 5
4
Love the phone and the AI features are super fast
on June 18, 2026
Posted by: GeoMik
[This review was collected as part of a promotion.] Like the Galaxy AI features
Galaxy AI lrocess is spot on and offers fast on phone processing for peace of mind
Great features, and the new privacy display is very helpful.
But the update ruinned my camera, at 5x and 10x the image shakes even when the phone is on solid surface
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Privacy Screen
on June 18, 2026
Posted by: Katluke168
[This review was collected as part of a promotion.] I love the privacy screen figure on my new phone. The only thing I hate about the device is you can't use the pen to take pictures like the 24. I wouldn't purchase anything but the Ultra. Been a fine since the 1st one came out. I upgrade every year since the note 6.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone with amazing cameras
on June 18, 2026
Posted by: BrianU
[This review was collected as part of a promotion.] I upgraded from a Galaxy S23 Ultra and, wow, what a difference! The new phone is faster at everything and the cameras are amazing. I used to be a 35mm film camera guy, but the S26 Ultra's cameras have really made me appreciate how good digital photography can be. In fact, a friend recently complemented me on taking great close-ups of some flowers in our garden and I had to let him know that I took the shots on a very windy day but the S26 Ultra automatically adjusted for what could have been a very blurred shot. Galaxy AI to the rescue!
I've just scratched the surface of what this phone can do, but it's certainly the best smartphone you'll find today.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra phone
on June 18, 2026
Posted by: Shoosh
[This review was collected as part of a promotion.] I love the phone the pen and how I can customize things. It's so easy, and worth it. Way more affordable and manageable. I should of never left android to be honest.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 does it all
on June 18, 2026
Posted by: HotRodsOwner
[This review was collected as part of a promotion.] My Galaxy AI is the all in one tool for my business. Its does some much more than i thought it could for example the camera is so much better than my tablet camera i converted my slate from Window to Zorin even though i lost the camera on the slate as changing operating systems is a big NO NO in the Slate world. I talk to Rod (Thats my phones AIs name HOTROD) and tell him schedule my appointments set my alarms i tell the phone camera when to take pictures or start recording handsfree. It is truly my coworker and business partner in one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely love it! Galaxy ai...all the time
on June 18, 2026
Posted by: JER4Jesus
[This review was collected as part of a promotion.] Absolutely love it and am probably on it 10 plus hours a day and use it for my job delivering pizza for dominoes so it integrated into my life.....literally work and play through S26 ultra makes life nice
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 18, 2026
Posted by: Mackie
[This review was collected as part of a promotion.] The S26 Ultra has an top tier display, very loud speakers & excellent performance. I'm very satisfied with my S26 Ultra & highly recommend it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Call drops, Poor Engineering response
on June 18, 2026
Posted by: Dwhrhje
[This review was collected as part of a promotion.] Call drops too many.
Reporte problem to engineering but no response
Value
1 out of 5
1
Response from Samsung USBy R&R Team, June 19, 2026
Hi there Dwhrhje, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how important the reliable connection to your carrier for your phone calls are to you every day, and we would love to assist you. We have provided links to resources to help you troubleshoot this experience at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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