Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8
(18,201 Reviews)
Rating breakdown 18,201 reviews
5 Stars
15,892
4 Stars
1,833
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
3
translat problems
on June 18, 2026
Posted by: ringocc13
[This review was collected as part of a promotion.] I'm a Samsung fan, and the S26 Ultra is really good overall. However, one thing is frustrating: it went back to an older-style feature.
I still have both the S23 Ultra and S24 Ultra. When I use screen translation on both of those phones, it works perfectly. But on the S26 Ultra, screen translation sometimes only works partially, and occasionally the screen turns black. I need to switch to my older phones to make it work properly.
Samsung needs to improve this. Why do some features get reverted to older versions that don't work as well?
I still have both the S23 Ultra and S24 Ultra. When I use screen translation on both of those phones, it works perfectly. But on the S26 Ultra, screen translation sometimes only works partially, and occasionally the screen turns black. I need to switch to my older phones to make it work properly.
Samsung needs to improve this. Why do some features get reverted to older versions that don't work as well?
Value
3
Response from Samsung USBy R&R Team, June 19, 2026
Hello Ringocc13, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it can be when your device is not operating as inteded or expected. We have provided a link to an article to help you with the features of Galaxy AI including the Live Translate feature. We have also shared a link to the Samsung Support Team to assist you further if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Samsung Community
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
3
Doubts on my phone
on June 18, 2026
Posted by: Majorpayne37
[This review was collected as part of a promotion.] I have been a galaxy person for over 15 yrs. But this time I'm having doubts. I plug my phone on to my car and use it with android auto. Never had issues with this before. But lately my phone has been freezing and then shutting off. I cant do anything I cant restart or turn off while frozen. It's aggravating since I was driving somewhere and I needed the GPS to direct me. I also couldn't call anyone to come help me either.
Value
3
Response from Samsung USBy R&R Team, June 19, 2026
Hey there Majorpayne37, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how important your device is to you for a range of daily tasks, including the ability to safely use your device while in your car. We have provided a link to an article to help you with this experience. We have also provided a link to the Samsung Support Team to assist you further if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Connect your Galaxy phone to a car
https://www.samsung.com/us/support/answer/ANS00048972/
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Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Connect your Galaxy phone to a car
https://www.samsung.com/us/support/answer/ANS00048972/
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Written by a customer while visiting Samsung US
Customer Rating
4
Fabulous Phone
on June 18, 2026
Posted by: CBForever
[This review was collected as part of a promotion.] Love the look, the feel, and everything about this phone. It is 100% the best phone that I have had.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent and well built
on June 18, 2026
Posted by: Rickster
[This review was collected as part of a promotion.] I am absolutely loving my Galaxy S26 Ultra
it has easily become the best phone I've ever owned. The Galaxy AI features are incredibly smooth and useful, making everything from editing photos to daily tasks feel like magic. It’s an absolute joy to use every single day!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on June 18, 2026
Posted by: happys26
[This review was collected as part of a promotion.] S26 Ultra cameras are great, phone speed is great, the battery last long. Also it is lighter than s24 ultra. AI is very useful to find many things online
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone! Does everything I need it tons I
on June 18, 2026
Posted by: marvinDmartian
[This review was collected as part of a promotion.] Galaxy AI is something I should just utilize more once I'm aware of what it can do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Wifi Connectivity Issues
on June 18, 2026
Posted by: Waterboy10400
[This review was collected as part of a promotion.] We have 2 of the phone. Mine is okay. Wife's own keeps having wifi connection issues. She has been asking me to return the phone.
Value
1
Response from Samsung USBy R&R Team, June 19, 2026
Hey Waterboy10400, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how valuable the reliable connection to Wi-Fi is every day. We have provided a link to a troubleshooting guide to help you with this experience at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
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Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
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Written by a customer while visiting Samsung US
Customer Rating
5
The S26 Ultra brought me back to the Galaxy family
on June 18, 2026
Posted by: MtnGrl75
[This review was collected as part of a promotion.] After a brief detour with a competitor, the S26 Ultra has officially brought me back to Samsung—and I couldn't be happier! This phone is an absolute powerhouse that runs flawlessly, consistently, and responsively every single day. There are truly zero negatives.
Stunning Display & Privacy: The screen clarity and vibrant colors are unmatched. The built-in privacy screen feature is absolutely amazing for keeping my display safe from prying eyes.
Pro-Grade Camera & Smooth Video: The camera clarity is incredible. Night Mode captures stunning, crisp photos in low light, and the video recording is remarkably smooth.
Game-Changing Galaxy AI: The built-in AI tools make everything so efficient. Features like smart photo editing, proactive tools, and quick summaries make daily tasks completely effortless.
Ultimate Customization: I love the freedom to customize literally everything to my exact liking. Everything I need is right at my fingertips.
Premium Design & Feel: The color looks beautiful, the weight is perfectly balanced, and it feels great in the hand. Navigating apps or menus is fast and simple.
Solid Performance: The battery life is strong, and it connects to all my Bluetooth devices seamlessly.
It feels great to be back with a reliable device backed by Samsung’s outstanding support. If you are thinking about switching, do it!
Value
5
Written by a customer while visiting Samsung US