Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8 out of 5
4.8
(18,198 Reviews)
Open Ratings Snapshot
Rating breakdown 18,198 reviews
5 Stars
15,888
4 Stars
1,833
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
5 out of 5
5
I love everything about this phone
on June 29, 2026
Posted by: SHORTY
[This review was collected as part of a promotion.] I love this phone, I have had many galaxy phones over the years and this is by far the best one yet from the smoothnest to the camera it's got good sound quality easy to use. I fmdo alot of puzzle games and coloring and the stylus is wonderful fir all of it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall amazing 1 downfall.
on June 29, 2026
Posted by: N00bpawns
[This review was collected as part of a promotion.] I have the 1tb. Must say just love it. Minus 1 stupid issue. Every so often without any real reason why. The keyboard just stops like refuses to pop up at all (yes I tried all trouble shooting its definitely not me)
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The featurea are endless
on June 29, 2026
Posted by: Samsunglover
[This review was collected as part of a promotion.] I love having the pen being able to take notes even without unlocking my phone the ability to just kind of have that old style PDA nostalgia. The phone screen is amazing I get a lot of compliments on how wide and clear it is for others to read. I will always love my Samsung for the personality traits I can give it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Works great could definitely use more choices on t
on June 29, 2026
Posted by: Kyguy25
[This review was collected as part of a promotion.] I use it for my everyday scheduling daily house tours keeping up with appointments due to my health issues and many more things like music and apps for reading books
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on June 29, 2026
Posted by: BigCheese
[This review was collected as part of a promotion.] Love the galaxy AI on my samsung galaxy s26 ultra love the camera and all specs of the phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All models Samsung galaxy S are incredible durabil
on June 29, 2026
Posted by: Nortnel
[This review was collected as part of a promotion.] Interested to do more especial equipment for rescue catastrophic fire etc More batteries durability plus emergency lights on back phones tracking gps automatically for emergency easy tracking sound alarms too and easier connectivity wifi starlink signal just for emergency occurs and tracking devices to dogs and cats especially for seniors deaf and people can talk or difficulty to talk
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone out there.
on June 29, 2026
Posted by: Bucknut77
[This review was collected as part of a promotion.] Love the new Galaxy AI feature. The camera is top notch and the phone is good for gaming, work or anything else you need to do.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Honestly the phone started giving me issues
on June 29, 2026
Posted by: Alexander
[This review was collected as part of a promotion.] Honestly I like the phone but its started giving me issues like the screen get frozen when I make call sometimes people can't heard me I been a samsung customer for years and I never had an issue and the worst its samsung doesn't want to replace my device
Value
1 out of 5
1
Response from Samsung USBy R&R Team, June 30, 2026
Hi there Alexander, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We know how important your phone calls and uninterrupted usage of your device is to you every day. We have provided links to articles to help you troubleshoot the freezing you mention, and the microphone not working as intended during your calls. We have also provided a link to the Samsung Support Team to offer additional assistance if these matters continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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