Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8
(18,193 Reviews)
Rating breakdown 18,193 reviews
5 Stars
15,885
4 Stars
1,831
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
3
Camera makes the phone not lay flat
on June 29, 2026
Posted by: Genericname
[This review was collected as part of a promotion.] I like the device just fine. They got rid of the curved edge display which was a mistake in the first place. Made screens break easily. Flat screen is objectively better. My only real problem with the phone is the fact my phone no longer pays flat on a counter because the cameras are so large on the back. Instead of making the device slimmer they should have matched the back with the cameras and included a much larger battery. That way the only downside is a heavier phone but you get increased battery life to maybe go multiple days and the phone will lay flat on a desk. I question Samsung's design teams. They don't seem to understand what consumers really want. Other than that the galaxy AI seems to work well and it's a decent phone.
Value
3
Response from Samsung USBy R&R Team, June 30, 2026
Hey Genericname, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when your new device is not meeting your expectations. We do recommend protective cases on all devices to help prevent damage from accidental bumps and drops that occur during usage. This can also help reduct the effect the camera lenses of your device can have when laying flat on the back, and also protect the camera lenses from scratches when placed down. We have provided a link to the Samsung Support Team to assist you if you have questions about protective accessories or any features of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Happily surprised with my s26 ultra
on June 29, 2026
Posted by: Skottmandu
[This review was collected as part of a promotion.] Excellent pones, amazing picture quality and editing capabilities. Strong calls, privacy screen is A nice upgrade. Happy to remain a samsung customer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has lots of features
on June 29, 2026
Posted by: Aldoors
[This review was collected as part of a promotion.] Galaxy AI has lots of benefits on this phone. The s26 is so much better then my last phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The Android auto is useless on this phone.
on June 29, 2026
Posted by: Formersamsungfan
[This review was collected as part of a promotion.] Andoid auto constantly disconnecting from radio. Disrupts radio and satellite service even when the is disconnected. Bluetooth or wire doesn't make any difference
Very disappointed.
Very disappointed.
Value
1
Response from Samsung USBy R&R Team, June 30, 2026
Hi there, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important the usage of your device while on the road is to you for safety and keeping in touch hands free. We have provided a link to an article to help you with this experience at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Connect your Galaxy phone to a car
https://www.samsung.com/us/support/answer/ANS00048972/
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Connect your Galaxy phone to a car
https://www.samsung.com/us/support/answer/ANS00048972/
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone I've had
on June 29, 2026
Posted by: BluEyedDol
[This review was collected as part of a promotion.] I use my phone for everything. I do business, check emails, watch shows and movies, track emails, it's like a personal computer and phone all in one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality
on June 29, 2026
Posted by: COBALT
[This review was collected as part of a promotion.] I've been using my Samsung Galaxy S26 Ultra, and it has exceeded my expectations. The display is incredibly bright and vibrant, the battery easily gets me through a full day, and the camera captures amazing detail in both daylight and low-light situations.
One of my favorite features is Galaxy AI. It genuinely makes everyday tasks easier, from helping me write and organize my thoughts to quickly searching, editing photos, and boosting productivity. Instead of feeling like a gimmick, Galaxy AI has become something I use every day.
The phone is fast, smooth, and handles everything I throw at it without slowing down. Whether I'm working, taking photos, streaming videos, or gaming, the performance has been outstanding.
Overall, Samsung has created a premium device that feels like a real step forward. If you're looking for a powerful smartphone with innovative AI features, an incredible camera, and top-tier performance, the Galaxy S26 Ultra is absolutely worth considering. I'd highly recommend it!
One of my favorite features is Galaxy AI. It genuinely makes everyday tasks easier, from helping me write and organize my thoughts to quickly searching, editing photos, and boosting productivity. Instead of feeling like a gimmick, Galaxy AI has become something I use every day.
The phone is fast, smooth, and handles everything I throw at it without slowing down. Whether I'm working, taking photos, streaming videos, or gaming, the performance has been outstanding.
Overall, Samsung has created a premium device that feels like a real step forward. If you're looking for a powerful smartphone with innovative AI features, an incredible camera, and top-tier performance, the Galaxy S26 Ultra is absolutely worth considering. I'd highly recommend it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fast, Powerful, and Beautiful
on June 29, 2026
Posted by: Bosha1987
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S26 Ultra for a while now, and I'm genuinely impressed. The display is incredibly bright and smooth, the camera takes stunning photos in both daylight and low light, and the battery easily lasts all day with heavy use. Performance is super fast, whether I'm multitasking, gaming, or editing photos. The AI features are actually useful, and the S Pen is a great bonus for notes and productivity the only thing i don'tlike it it's not Bluetooth. But It's definitely one of the best smartphones Samsung has made. Highly recommended!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone I have ever owned!
on June 29, 2026
Posted by: Chris60504
[This review was collected as part of a promotion.] This phone has immensely made my life easier with all of its features. Everything from the Galay AI, to the amount of storage I have has been such a great help. The stylist it comes with has been really covienent for taking g quick notes and the privacy screen I really enjoy and makes me feel secure with using banking apps. I love streaming on this device too. The sound quality is really nice and clear. Overall, this is the best phone I have ever owned and would definitely recommend it to anyone.
Value
5
Written by a customer while visiting Samsung US