Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8
(18,187 Reviews)
Rating breakdown 18,187 reviews
5 Stars
15,879
4 Stars
1,831
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
2
Great features but disappointed at the moment
on June 29, 2026
Posted by: Sparky
[This review was collected as part of a promotion.] Not happy at moment because the cameras have failed on a new phone that is only 3 months old, you spend all this money and to have it fail in 3 months. The inconvenience of taking time out of your day to take it to an authorized Samsung dealer so they can look it to determine the issue and order the part or parts, schedule a time so you can bring them your phone so you will be without your phone for a few hours out of the day and will have to leave someone else's number so they contact you when it's finished.
So this overall experience is such an inconvenience on something that is only 3 months old.
So this overall experience is such an inconvenience on something that is only 3 months old.
Value
2
Response from Samsung USBy R&R Team, June 30, 2026
Hello Sparky, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how frustrating it is when your new device is not functioning as intended. We have provided a link to an article to help you with the camera of your device. We have also shared a link to the Samsung Support Team to assist you further if you are in need of a repair to your device. We appreciate you being a Samsung customer. -Elizabeth
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone as always
on June 29, 2026
Posted by: LesterWilson
[This review was collected as part of a promotion.] The Galaxy S26 masterfully blends reliable hardware with practical AI features, making it a beautifully capable, slim companion. While the design changes feel incremental and the higher price tag may give some buyers pause, the software makes the device stand out. Galaxy AI shines through proactive intelligence like Now Nudge, which surfaces relevant apps based on your on-screen activity to prevent endless app-switching. Creative photo editing is also surprisingly intuitive, using text commands to restyle images or cleanly erase photobombers with snappy local processing. Ultimately, it delivers a genuinely smart daily experience, provided you are willing to pay the premium.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works great.
on June 29, 2026
Posted by: MessyMind
[This review was collected as part of a promotion.] I have not utilized a lot of the features of the but I keep exploring new functions and features.
The one thing I do miss is the S Pen feature to take pictures, othe than that the phone has been great.
The one thing I do miss is the S Pen feature to take pictures, othe than that the phone has been great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 29, 2026
Posted by: Jpdp100501
[This review was collected as part of a promotion.] Galaxy AI is pretty smooth the phone itself is 1 step ahead of the previous version. The camera is better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on June 29, 2026
Posted by: Kufaro80
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S26 Ultra, and I absolutely love it. The S Pen is one of my favorite features—it makes taking notes, editing photos, and navigating the phone incredibly convenient. Galaxy AI has been a game changer, making everyday tasks faster and smarter, whether I'm summarizing content, editing photos, or getting quick assistance on the go. The multitasking capabilities are outstanding, allowing me to run multiple apps seamlessly and get so much done without missing a beat. Between its powerful performance, versatile features, and productivity tools, this phone has become an essential part of my daily routine. If you're looking for a smartphone that combines innovation, creativity, and productivity, the Galaxy S26 Ultra is an easy recommendation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone S26 Ultra
on June 29, 2026
Posted by: Danielle
[This review was collected as part of a promotion.] AI is easy to use love it been a Galaxy user for years and I love the Camera on The S 26 Ultra pictures are clear focused
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing.
on June 29, 2026
Posted by: Alonzo55
[This review was collected as part of a promotion.] With everything you need, the AI is excellent, plus it has good cameras and a bright screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but missing features
on June 29, 2026
Posted by: alfrog
[This review was collected as part of a promotion.] I really love the camera and accessibility of the phone. However I am disappointed that past amazing features from the previous models were not grandfathered in. The loss of BT in the stylus is a downgrade. I miss the options with in the portrait video to get a crisp B&W background with a vibrant and vivid pop of color on the focused subject.
With that said. The new phone has great Galaxy AI features that pair especially well with the new Buds 4 Pro. I'm really loving the live translation mode.
With that said. The new phone has great Galaxy AI features that pair especially well with the new Buds 4 Pro. I'm really loving the live translation mode.
Value
4
Written by a customer while visiting Samsung US