Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8 out of 5
4.8
(18,109 Reviews)
Open Ratings Snapshot
Rating breakdown 18,109 reviews
5 Stars
15,812
4 Stars
1,823
3 Stars
286
2 Stars
83
1 Star
105
64%of customers recommend this product. 
(
106 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
3 out of 5
3
s26 ultra is always dropping bluetooth and wifi co
on August 17, 2026
Posted by: Crib42069
[This review was collected as part of a promotion.] I chose this phone because I am a fan of the galaxy series phones but this has been the worst galaxy phone I own I am constantly turning it off and back on to reset my wifi and Bluetooth connections when they randomly drop and disconnect or when I leave my house and come back home I have to restart my phone to reconnect to my wifi when I get home
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 18, 2026
Hi Crib42069, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We completely understand how frustrating it is to have your usage of your device disrupted during the day. We have provided links to troubleshooting guides to help you with both the Bluetooth and Wi-Fi connection at your convenience. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
That's 26 Ultra
on August 17, 2026
Posted by: Samsungfan
[This review was collected as part of a promotion.] This product is amazing very fast but I have to be honest I went from the z-fold series to the s26 ultra and I really miss my z-fold
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has good features
on August 17, 2026
Posted by: Waleed
[This review was collected as part of a promotion.] I give this phone five stars because it has everything that I needed when I use it and it's so faster than my other phone and the new version of that phone it looks so nice so I recommend this phone then my old s23 Plus
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerful Features Packed in a Single Device
on August 17, 2026
Posted by: Grim98
[This review was collected as part of a promotion.] I had been looking around for an upgrade, and through careful consideration, I had chosen the S26 Ultra as my final choice. This device did not disappoint.
The screen quality is incredible, with rich colors and a detailed display that is touch-sensitive for those of us who tap lightly.
The built-in privacy display is a serious upgrade for those who do want the option to turn it on and off and choose what it's used for, and the increased brightness and anti-reflective coating are perfect for bright rooms and ultra sunny days.
Its processor and RAM are quality for everyday performance-from gaming to watching videos to researching and traveling, this phone can handle it all, all with a battery that lasts.
The phone's camera is colorful and detail-rich, capturing even the smallest items, or zooming in so far you can capture beautiful shots of the moon in all its wonderful glory.
Lastly, my favorite extra for this phone is the added S Pen for convenience and easy-to-use hands-free tasks and fun.
I am pretty satisfied with my purchase and will be looking forward to seeing what else is brought to the table in the future.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect for Work
on August 17, 2026
Posted by: Numbsie
[This review was collected as part of a promotion.] Im so glad I chose this Samsung Galaxy S 26 Ultra Phone. I run a small business and the apps I use for inventory, customer info and taking notes is a breeze with this phone. Easy to navagate and light weight.
Thank You Samsung for making a super awesome. product!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top phone UNBELIEVABLE
on August 17, 2026
Posted by: LongtimeGalaxyuser
[This review was collected as part of a promotion.] Performance is entirely flawless thanks to the custom Qualcomm Snapdragon 8 Elite Gen 5 processor and 12GB of RAM. Intensive multitasking, continuous streaming, and extreme mobile gaming are handled with ease. The redesigned, 21% larger vapor chamber keeps things running perfectly cool under heavy workloads. Even better is the incredible battery efficiency. The optimized 5,000 mAh battery easily powers through a full day and a half. It also handles the newly upgraded 60W ultra-fast wired charging, which juices the battery to over 80% in just 30 minutes.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A fan for 20yrs
on August 17, 2026
Posted by: 090881
[This review was collected as part of a promotion.] Ive been a galaxy guy since the s1 and will never change. Only draw back was the changes to the spen and the not so good "mag safe" capability. Still won't change my mind tho. #teamgalaxy
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on August 17, 2026
Posted by: Kfigueroa16
[This review was collected as part of a promotion.] I love this phone! The camera is amazing, phone is fast and battery life is long. Only thing I miss is the Bluetooth spen
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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