Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8
(14,807 Reviews)
Rating breakdown 14,807 reviews
5 Stars
12,938
4 Stars
1,494
3 Stars
227
2 Stars
59
1 Star
89
66%of customers recommend this product.
(
98 out of
149)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
2
Back glass keep spraking even though I have the be
on August 10, 2026
Posted by: Joseph
[This review was collected as part of a promotion.] Every time it updates, it changes everything. And I have to relearn everything I don't like how it set up right now, and I can't figure out how to get it, set i get used, still.It's kind of annoying.The backlass keeps breaking. The charge is getting less and less.
Value
2
Response from Samsung USBy R&R Team, August 12, 2026
Hi there Joseph, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it is when your device is not meeting your expectations in functionality and durability. We have provided a link to the Samsung Support Team to assist you with any repair and help you select protective accessories for your device to help prevent damage in the future. We have also provided links to the complete manual to help you customize and discover you device with each software update, and to some articles to help you maximize the battery life of your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra upgrade
on August 10, 2026
Posted by: ElliottReviews
[This review was collected as part of a promotion.] I upgraded from an S10+ to an S26 Ultra and what an Ultra upgrade that was. I never realized how slow and outdated my phone was before. I knew it was old but figured it did what I needed... but then I chose to upgrade and I definitely am happy I did! The S26 Ultra is very fast responsive and sleek! It works great and feels great in my hand. I would instantly recommend this phone to anyone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Becoming a guardian of a galaxy
on August 10, 2026
Posted by: GuardianoftheGalaxy
[This review was collected as part of a promotion.] So glad I chose the S26 Ultra! I've been a Galaxy protector for a long time, starting with the S6 Edge. Samsung has truly changed the game, making everything easier and simpler, unlike my friends with iPhones who struggle to download a couple of apps. Samsung makes it easy and simple, nothing to worry about. Samsung has come a very long way to beat the competitors, and we're finally getting that little extra push to keep us on top. I use my S26 Ultra for practically everything: streaming, gaming, even work, and thank God they kept the S-Pen! Now I can practice my drawing. I'm not going to lie, I miss the sharp edge corners; it makes me feel like I'm actually holding it, but I trust Samsung. Gaming on this device is 100% worth it; it's a beast, especially with all the settings you can control for your game to make better improvements. And don't even get me started on the AI features to make yourself feel fancy! People have to answer to the AI before answering to you on the phone—that's pretty high class and definitely helps with all the spam callers. But for the end of this review, I've been with Samsung ever since my first phone, and that's when the Samsung ZTE came out, and if you know, you know that was well before the S-Series started to come out. I didn't start picking up the S Series until the S3, but back to the original review: Samsung is very worth it. The longevity of the phone is obviously going to last a lot longer than most phones because it thinks about you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great
on August 10, 2026
Posted by: Slimshadyaz88
[This review was collected as part of a promotion.] It makes me miss the note series. Its still a good phone. The privacy feature is great too but could use improvement
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Device Upgrade
on August 10, 2026
Posted by: AlphaData
[This review was collected as part of a promotion.] Dedicated Samsung user: Starting with a Note 9, S22 Ultra, and now S26 Ultra. I refuse to use the built in AI features. Battery life seems similar to my former S22, I use the device primarily for rideshare and it's eats the battery for lunch. I would have stayed with my S22 Ultra but I could not get a replacement battery for that device, so I was forced into this "upgrade".
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A Galaxy Life choices. . .
on August 10, 2026
Posted by: JNGalaxyU26
[This review was collected as part of a promotion.] I'm glad I chose to upgrade my S22 ultra for the S26 Ultra. It has so many new features to enhance my experience from AI, new camera, security features and more. There's still much more to learn about how to incorporat this in my daily life to make life easier or better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S ultra 26
on August 10, 2026
Posted by: Kacy2k
[This review was collected as part of a promotion.] I chose this phone as an upgrade from my past Samsung phone. I have only had this phone for about a month now but so far it has been great. The battery life has been amazing. I can usually get 2 days worth of power supply before it has to go on a charger. This phone is used for a lot of business related phone calls so its used regularly.
The camera zoom and clarity has been very impressive. Almost a better zoom than my camera with its telescopic lens can provide.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely LOVE this phone!
on August 10, 2026
Posted by: Kae637
[This review was collected as part of a promotion.] I chose this phone because I’ve always been a huge fan of Samsung’s S Series devices! 📱✨ With every upgrade, the picture quality somehow gets even better. I couldn’t wait to get outside and put the camera to the test by capturing some amazing photos of the moon! 🌙📸
Samsung definitely did not disappoint! 😍
Value
5
Written by a customer while visiting Samsung US