Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8
(14,411 Reviews)
Rating breakdown 14,411 reviews
5 Stars
12,584
4 Stars
1,451
3 Stars
228
2 Stars
59
1 Star
89
66%of customers recommend this product.
(
97 out of
148)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
5
Samsung S26 Ultra
on June 8, 2026
Posted by: PhotoGal
[This review was collected as part of a promotion.] I recently upgraded to a S26 from a S25 and was amazed at how easy it was to setup and transfer files. I use my phone every day for everything from communicating through calls and texts to scheduling my life plans. I enjoy the features that make shopping online so easy from product comparisons, documentation and finalizing a purchase. But I really use the camera to capture life moments and I plan to use the special effects that the S26 provides. I'm also ready to try the Galaxy AI functions which will certainly help me learn new concepts and expedite research for anything that I may encounter in my daily life.
Value
5
Response from Samsung USBy R&R Team, June 8, 2026
Hey PhotoGal, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear that the inital data transfer and setup of your new device was smooth and easy, and that you are enjoying the usage of your device for so many daily tasks. We have provided a link to an article to help you with the usage of Galaxy AI. We have lastly, provided a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
4
It had been a reliable workhorse
on June 8, 2026
Posted by: Cretney
[This review was collected as part of a promotion.] My only negative is that the USB c jack stopped working and I can only charge using wireless
Value
4
Response from Samsung USBy R&R Team, June 8, 2026
Hi there Cretney, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the usage of your device. We have provided links to the Samsung Support Team and warranty information if you are wanting to explore options to resolve the matter you mention experiencing with your charging port. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Can't imagine using anything else
on June 8, 2026
Posted by: mrmac2k
[This review was collected as part of a promotion.] I am a long-time Samsung user and have always been thoroughly impressed with the devices. I am not a super user but the device and the apps available serve my purpose. I am still learning how to use Galaxy AI, so the phone makes it easier to use and understand.
I play simpler games (online chess, games that don't require wifi) due to time constraints. I'm sure the phone would be able to handle an upgrade in gaming choice.
I have always been a fan of the S Pen but admittedly don't use it to its full potential.
The camera in my opinion is the best on the market. Again, it serves my purpose well and I don't have any desire nor need to change.
I plan to be a Samsung fan (user) until Samsung changes my mind.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Camera takes the best picture with AI
on June 8, 2026
Posted by: TonyP1
[This review was collected as part of a promotion.] The new feature is amazing for pictures and being able to change how your picture is made with new AI
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Camera Great, Phone has so many options and fast
on June 8, 2026
Posted by: LovemySamsung
[This review was collected as part of a promotion.] Screen is absolutely gorgeous and the AI function is fun and great to research anything. It has so many options to change on your phone, so many apps to pick from, everything can be changed keyboard, screens, and nice to use S Pen. Once you familiarize yourself with S26 Ultra you will love it !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Highly recommend
on June 8, 2026
Posted by: honestreview
[This review was collected as part of a promotion.] Good device. Big enough screen. AI very limited to what it can do and not very accurate on responses. I love the routine options.
Value
5
Response from Samsung USBy R&R Team, June 8, 2026
Hello Honestreview, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are happy with the display size and overall usage of your device. We have provided a link to an article to help you with the enhanced capabilities of Galaxy AI to have the best possible experience with these features. We have also shared a link to the complete manual and the Samsung Support Team to help you best align the settings of your device to your usage, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my new Galaxy S26 Ultra 🥰
on June 8, 2026
Posted by: VerticallyChallenged
[This review was collected as part of a promotion.] I waited 2 years to upgrade from my S24 Ultra and it was worth it! I love the upgrades to the AI for editing and creating stickers out of your pictures, and turning yourself into characters. I love being able to say what kind of stickers or wallpaper I want and it just gets drawn for me 🥰 I'm a quad and so my accessibility Is my phone... I never thought I would like AI, but it's been so nice at summarizing websites, emails, and chats I missed. I can highlight or take a picture of anything and find out what it is or how to fix it! I've never felt more independent in my life 🥰
Value
5
Response from Samsung USBy R&R Team, June 8, 2026
Hey there VerticallyChallenged, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear that you are loving your new device, and finding it such a worthy upgrade from your previous device. We have provided a link to an article to help you fully explore the capabilities of Galaxy AI and integrate them in to your usage. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your phone. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Samsung Community
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic upgrade from my old S9+
on June 8, 2026
Posted by: Ducky1031
[This review was collected as part of a promotion.] I haven't gotten to far into the galaxy Ai yet but it seems intuitive. I haven't upgraded since my s9+ was still working i didn't see the need. The s26 ultra is leaps and bounds faster in every aspect, the s pen is very nice for taking notes with the screen still locked and the camera is fantastic, I didn't know what i was missing and I'm certainly glad i finally upgraded.
Value
5
Response from Samsung USBy R&R Team, June 8, 2026
Hey Ducky1031, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are so pleased with your upgrade to your new device, and that you are seeing so many enhanced capabilities. We have provided a link to the complete manual to help you maximize your experience, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US