Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8
(14,557 Reviews)
Rating breakdown 14,557 reviews
5 Stars
12,717
4 Stars
1,464
3 Stars
228
2 Stars
59
1 Star
89
66%of customers recommend this product.
(
97 out of
148)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
5
GREAT PHONE
on June 15, 2026
Posted by: PUCKYEAH
[This review was collected as part of a promotion.] GEMINI works well and fast... phone is lighter than my last one but has more memory!! Great camera...
Value
5
Response from Samsung USBy R&R Team, June 16, 2026
Hello there, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are enjoying the new lightweight design and larger storage capacity of your new device, and that you are enjoying capturing amazing photos and videos with your camera. We have provided a link to the full manual to help you with additional features like the new Privacy Display. We have also provided a link to the Samsung Support Team to assist you further if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
S26 Ultra Review
on June 15, 2026
Posted by: Walker
[This review was collected as part of a promotion.] First presentation and setup of the device was great. Samsung ecosystem made it easy to transfer data and information from my 24 Ultra to the 26 Ultra.
Second the speed of browsing and overall functionality is noticeably different from my previous phone.
Only issues I have observed is that some apps seem to be broken or not optimized for the new phone. I don't think this is a hit on the S26 Ultra.
Value
4
Response from Samsung USBy R&R Team, June 16, 2026
Hey Walker, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are pleased with the enhanced speed and inital setup of your device. We have provided a link to a troubleshooting guide to assist you with any app functionality you may be experiencing. We have also provided a link to the full manual to help you explore and align your new device to your usage preferences. Lastly, we have provided a link to the Samsung Support Team to assisty you if any questions arise along the way. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Product Manuals
https://www.samsung.com/us/support/downloads/
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App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone.
on June 15, 2026
Posted by: Lovepicture
[This review was collected as part of a promotion.] I love the updated picture taking ability of this phone. I can get get much clearer shots including the better focused blowups
Value
5
Response from Samsung USBy R&R Team, June 16, 2026
Hey Lovepicture, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how much you are loving your new device, that you are enjoying capturing so many amazing memories with the camera of your device every day. We have provided a link to the complete manual to assist you with additional features like Galaxy AI and the Privacy Display. We have also shared a link to the Samsung Support Team to assist you further any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
Favorite phone
on June 15, 2026
Posted by: ComeaatmebrololjkA
[This review was collected as part of a promotion.] Works good. Love the ai. I use the feature where u circle it and find it easily alot. The pics r good and the pen and the privacy display being auto. The pen doesnt work with magnetic cases and the fingerprint sensor could be better otherwise love it. Gaming is good.
Value
4
Response from Samsung USBy R&R Team, June 16, 2026
Hey ComeaatmebrololjkA, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are enjoying the usage of Galaxy AI and the new Privacy Display. We have provided a link to an article to help you with the fingerprint sensor of your device. We have also provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions, or experience anything out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
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Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
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Written by a customer while visiting Samsung US
Customer Rating
5
Solid features...feels thinner and lighter
on June 15, 2026
Posted by: RogueSquad5
[This review was collected as part of a promotion.] Phone is solid. Features are intuitive and hardware is superb. I am becoming use to using galaxy AI for photo edits and data references
Value
5
Response from Samsung USBy R&R Team, June 16, 2026
Hey RogueSquad5, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing that you have had such a great inital impression of your device, and that you are enjoying the enhanced capabilities available. We have provided a link to an article to help you maximize your experience with Galaxy AI and discover all the different uses for these new features. We have also provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5
Proving to be the best phone and upgrading ever.
on June 15, 2026
Posted by: Peahead
[This review was collected as part of a promotion.] The new Galaxy S26, in my opinion, is proving to be the best phone and upgrade in the series. The Galaxy AI features, along with being amazing, seems to be unlimited in allowing the customization of the phone to suit my personality as well as my needs. I have been a Galaxy S series user since the S3 and can truly say that the S26 is the best phone in the series and the best phone I've ever owned.❤️
Value
5
Response from Samsung USBy R&R Team, June 16, 2026
Hi there Peahead, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how amazed you are with your new device, and that you are enjoying the ability to customize your phone to align to your needs and wants. We have provided a link to the Samsung Support Team to assist you if you have any questions as you continue exploring and using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
My cell
on June 15, 2026
Posted by: Tommy
This is the Best phone I have ever had . Zero problems . Very user friendly. I got the phone when it 1st came out. Great purchase !!
Response from Samsung USBy R&R Team, June 16, 2026
Hey Tommy, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are finding your device to operate so perfectly for all of your needs, and that it has been easy to align to your needs and use on a daily basis. We have provided a link to the Samsung Support Team who can assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
a phone with good Features
on June 15, 2026
Posted by: Nicui16
[This review was collected as part of a promotion.] This phone has a camera with the best quality on the market; it is fast and easy to use, It is also very elegant and comfortable to carry.
Value
5
Response from Samsung USBy R&R Team, June 16, 2026
Hi there Nicui16, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how pleased you are with the camera quality, and ease of use of your new device, as well as feeling comfortable in your hand for a prolonged period of time. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US