Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8
(18,072 Reviews)
Rating breakdown 18,072 reviews
5 Stars
15,782
4 Stars
1,818
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product.
(
106 out of
166)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
3
Really don't like how the camera protruding out
on September 7, 2026
Posted by: Billly
[This review was collected as part of a promotion.] A lot of times it takes forever for to open an app or even a photo, not sure why it continues to keep doing it, I researched the causes but couldn't find any of them that applies to this phone. The way the camera protrudes out of the case doesn't allow the phone to lay flat and if placed on an elevated surface it could slide possibly off of it.
Value
3
Response from Samsung USBy R&R Team, September 8, 2026
Hey Billly, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how distressing it can be when your device is not operating as intended or expected. We have provided a link to an article to help you maximize the speed of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you if you believe your device is not operating as intended, or you are interested in exploring protective accessories to provide the experience with the camera lenses you may be seeking. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Will always love Samsung
on September 7, 2026
Posted by: Samsung4Life
[This review was collected as part of a promotion.] I upgraded from the S24 Ultra to the S26 Ultra. I received my phone the day of the drop. Really no major issues but have had a few hiccups with the screen just not letting me do anything for a couple of seconds would be completely black, or I can close an app and the video sound would be still playing in the background. Only way to turn it off is to restart the phone. Other than that I'm still happy with my phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Has awesome features
on September 7, 2026
Posted by: Ryalee
[This review was collected as part of a promotion.] Samsung Galaxy S26 Ultra Review: The Zenith of Mobile Engineering or an Iterative Exercise?
The smartphone market has reached an interesting precipice. For years, the annual hardware cycle was defined by breakneck transformations—double-digit performance leaps, dramatic camera count escalations, and wild, experimental form factors. Today, we live in an era of refinement. When a company holds the crown for producing one of the most comprehensive mobile powerhouses on the planet, each subsequent release is less about reinventing the wheel and more about perfecting its rotation. Enter the Samsung Galaxy S26 Ultra.
Carrying the heavy mantle of the "Ultra" moniker, this device steps into an arena where consumers expect absolute perfection across every measurable metric. It must handle grueling multi-hour gaming marathons, act as a professional-grade pocket cinema, function as a reliable productivity workstation with the embedded S Pen, and survive punishing daily routines without breaking a sweat. Having spent an intensive two weeks putting Samsung’s premier flagship through its paces, a nuanced picture emerges. The Galaxy S26 Ultra is not a reinvention of the smartphone; rather, it is a masterclass in polish, efficiency, and industrial design maturity.
Design and Ergonomics: The Subtle Evolution of Comfort
The physical architecture of the Ultra series has undergone a continuous identity crisis over the last few generations, shifting back and forth between sharply squared-off
The smartphone market has reached an interesting precipice. For years, the annual hardware cycle was defined by breakneck transformations—double-digit performance leaps, dramatic camera count escalations, and wild, experimental form factors. Today, we live in an era of refinement. When a company holds the crown for producing one of the most comprehensive mobile powerhouses on the planet, each subsequent release is less about reinventing the wheel and more about perfecting its rotation. Enter the Samsung Galaxy S26 Ultra.
Carrying the heavy mantle of the "Ultra" moniker, this device steps into an arena where consumers expect absolute perfection across every measurable metric. It must handle grueling multi-hour gaming marathons, act as a professional-grade pocket cinema, function as a reliable productivity workstation with the embedded S Pen, and survive punishing daily routines without breaking a sweat. Having spent an intensive two weeks putting Samsung’s premier flagship through its paces, a nuanced picture emerges. The Galaxy S26 Ultra is not a reinvention of the smartphone; rather, it is a masterclass in polish, efficiency, and industrial design maturity.
Design and Ergonomics: The Subtle Evolution of Comfort
The physical architecture of the Ultra series has undergone a continuous identity crisis over the last few generations, shifting back and forth between sharply squared-off
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing, so many things i can do o
on September 7, 2026
Posted by: Yolis3
[This review was collected as part of a promotion.] I chose my Samsung Galaxy S26 Ultra; it's an amazing product, and everything on my phone is amazing. I can so many things i can design on it; the quality is incredible, the battery the screen i love it 100%.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S26 Ultra Review (vs. S26 Plus)
on September 7, 2026
Posted by: Jason78
[This review was collected as part of a promotion.] Galaxy S26 Ultra
Here is an updated breakdown of the pros and cons, written from the perspective of someone who owns and uses both the Ultra and Plus models side by side:
Pros:
Pros:
Built-in S Pen: Essential for precise notes, sketching, and remote camera control.
Top-Tier Cameras: 200\text{MP} sensor with wide apertures (F1.4 main, F2.9 5\times telephoto) for superior low-light shots and long-range zoom.
Privacy Display: Hardware-level angle blocking keeps sensitive apps hidden from onlookers.
Faster Charging: 60\text{W} wired charging (75\% in ~30 min) and Qi2 25\text{W} wireless support.
Cons:
Bulk & Weight: Larger 6.9-inch footprint makes one-handed use tiring.
Cons:
Bulk & Weight: Larger 6.9-inch footprint makes one-handed use tiring.
Display Trade-off: The privacy filter slightly reduces front-facing clarity and peak brightness compared to standard AMOLED panels
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera!
on September 7, 2026
Posted by: Spielhund
[This review was collected as part of a promotion.] The galaxy s26 is a fantastic upgrade over the s25!
The zoom is amazing and I'm loving the AI editing tools.I went to the beach and made great photos that I could fix the glare with.The 8k and super slow motion made sure I didn't miss anything.
The zoom is amazing and I'm loving the AI editing tools.I went to the beach and made great photos that I could fix the glare with.The 8k and super slow motion made sure I didn't miss anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
First Samsung phone, loving it!
on September 7, 2026
Posted by: EliReal
[This review was collected as part of a promotion.] This is my first ever Samsung phone and im very happy with it. Its very fast and responsive and im very happy that I chose it as my current daily driver.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with lots of horsepower
on September 7, 2026
Posted by: Levolution
[This review was collected as part of a promotion.] I chose the samsung s26 ultra because I want a work horse device i can use for every day life and work when I need it. But also to play games. Some programs I require utilize the high amount of ram this device provides and is able to still multitasking as a phone when I need it.
It also has a phenomenal camera for when I take photos of the kids and family moments I want to capture. Definitely yhe only model I've been satisfied with and excited for when they announce new features for upcoming models.
Value
5
Written by a customer while visiting Samsung US