Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8
(14,563 Reviews)
Rating breakdown 14,563 reviews
5 Stars
12,722
4 Stars
1,465
3 Stars
228
2 Stars
59
1 Star
89
66%of customers recommend this product.
(
97 out of
148)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
5
Another one!!!!
on June 16, 2026
Posted by: Bonniebaebee
[This review was collected as part of a promotion.] I've had a lot of phones over the years, and I'm a bit of a tech nerd, so I tend to be pretty picky. The S26 Ultra is honestly the first phone in a long time that made me excited to use it every day.
The camera is incredible!!!! I have five cats, two kids, and I'm constantly taking random pictures of food, and this phone makes all of them look amazing with very little effort on my part...thank goodness... The battery life has also been fantastic. I can spend all day scrolling, watching videos, taking photos, and handling work stuff without feeling like I'm living next to a charger or outlet.
The screen is absolutely freaking gorgeous. Everything looks crisp, bright, and smooth. Once you get used to it, other phones start feeling very underwhelming. The AI features are actually useful too, which Tbh i hate admitting.
As someone who is heavily invested in the Samsung ecosystem with a Samsung watch, earbuds, TVs, appliances, and more, everything works together seamlessly.
My only complaint is that Samsung keeps making me want the next shiny thing. I already find myself looking at Fold phones even though this one is amazing. 😂
Overall, if you're considering the S26 Ultra, I absolutely recommend it. It's powerful, reliable, and feels like a premium device in every way. Worth every penny. 📱✨
The camera is incredible!!!! I have five cats, two kids, and I'm constantly taking random pictures of food, and this phone makes all of them look amazing with very little effort on my part...thank goodness... The battery life has also been fantastic. I can spend all day scrolling, watching videos, taking photos, and handling work stuff without feeling like I'm living next to a charger or outlet.
The screen is absolutely freaking gorgeous. Everything looks crisp, bright, and smooth. Once you get used to it, other phones start feeling very underwhelming. The AI features are actually useful too, which Tbh i hate admitting.
As someone who is heavily invested in the Samsung ecosystem with a Samsung watch, earbuds, TVs, appliances, and more, everything works together seamlessly.
My only complaint is that Samsung keeps making me want the next shiny thing. I already find myself looking at Fold phones even though this one is amazing. 😂
Overall, if you're considering the S26 Ultra, I absolutely recommend it. It's powerful, reliable, and feels like a premium device in every way. Worth every penny. 📱✨
Value
5
Response from Samsung USBy R&R Team, June 17, 2026
Hi there Bonniebaebee, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear that you are so pleased with your investment in a new device, and that the display quality, camera, and additional capabilities make it feel worth every penny to you every day. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Amazing device, galaxy AI not sure.
on June 16, 2026
Posted by: TripsnFell
[This review was collected as part of a promotion.] I use my device for work mostly. I don't know what I was expecting to jump out of the box with the Galaxy AI but I feel as though the directions to use it are unclear to me. I think, no, I know it can be an amazing addition to my tools and work. I just simply do not know how it is supposed to be used or accessed.
Value
4
Response from Samsung USBy R&R Team, June 17, 2026
Hey TripsnFell, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are finding this device to be a good companion for your work needs. We know it can take time to fully explore your device, especially the ways you can use Galaxy AI, and integrate them in to your usage. We have provided a link to an article to assist you with these features at your convenience. We have also provided a link to the Samsung Support Team to assist you further if you have any questions during your exploration. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Samsung Community
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5
Another great samsung device!
on June 16, 2026
Posted by: TriedAndTrue
[This review was collected as part of a promotion.] For a long time Samsung user, it was an obvious decision to upgrade my S20 Ultra to the S26 Ultra.
My daughter and granddaughter got it for me when they upgraded theirs. I'm so blessed.
Anyways, I have Alzheimers and this phone is so helpful with accessibility and of course Galaxy AI. Many times I cannot find the words in order to complete an order or send messages. AI has greatly helped there. I love the things I can do with photos using speech and the weather wallpaper is so fun. There are so many other great features of my S26 Ultra, that I could go on and on, but I'd start to sound like a commercial.
Thanks for a great product!
My daughter and granddaughter got it for me when they upgraded theirs. I'm so blessed.
Anyways, I have Alzheimers and this phone is so helpful with accessibility and of course Galaxy AI. Many times I cannot find the words in order to complete an order or send messages. AI has greatly helped there. I love the things I can do with photos using speech and the weather wallpaper is so fun. There are so many other great features of my S26 Ultra, that I could go on and on, but I'd start to sound like a commercial.
Thanks for a great product!
Value
5
Response from Samsung USBy R&R Team, June 17, 2026
Hey TriedAndTrue, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear how pleased you have been with upgrade to your new device, and that you are finding Galaxy AI helpful for communication and other needs on a daily basis. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Forging into the New S26
on June 16, 2026
Posted by: JULES1
[This review was collected as part of a promotion.] I loved the Samsung Smart Switch. It took alot of stress out of switching to a new phone.
My observation is when installing new and existing apps, info and updates but its chaos because its not in order, between Samsung and Google you are bounce all over. It's leaves you wondering did I get all my updates, am I reconnected. Etc The Galaxy AI is impressive however Regardkless how safe " we" are told it is, it ultimately relies of the goodness of the heart of the person using it or in charge. It's scary.
It's human responsibility to protect and keep each other safe....in and out of the USA and not to Use AI to destroy, commit fraud, cause harm or use as a weapon against other human beings or to deceive. This is Samsung's responsibility- This is OUR HUMAN RESPONSIBILITY.
I PRAY SAMSUNG CAN CARRY THIS MISSION STATEMENT, ACT PROFESSIONALLY AND IN A HUMANITARIAN WAY.
THANK YOU FOR LISTENING
SAMSUNG CEO ALL THE WAY TO YOUR JANITOR. THERE IS ONLY 1 LIVE PLANET.
My observation is when installing new and existing apps, info and updates but its chaos because its not in order, between Samsung and Google you are bounce all over. It's leaves you wondering did I get all my updates, am I reconnected. Etc The Galaxy AI is impressive however Regardkless how safe " we" are told it is, it ultimately relies of the goodness of the heart of the person using it or in charge. It's scary.
It's human responsibility to protect and keep each other safe....in and out of the USA and not to Use AI to destroy, commit fraud, cause harm or use as a weapon against other human beings or to deceive. This is Samsung's responsibility- This is OUR HUMAN RESPONSIBILITY.
I PRAY SAMSUNG CAN CARRY THIS MISSION STATEMENT, ACT PROFESSIONALLY AND IN A HUMANITARIAN WAY.
THANK YOU FOR LISTENING
SAMSUNG CEO ALL THE WAY TO YOUR JANITOR. THERE IS ONLY 1 LIVE PLANET.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone overall, more than I need.
on June 16, 2026
Posted by: Catdad
[This review was collected as part of a promotion.] Lots of features......can't wait to learn Galaxy AI for editing my photos
Value
4
Response from Samsung USBy R&R Team, June 17, 2026
Hi there Catdad, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are finding this device helpful to you every day, and that it has been an easy use thus far. We have provided a link to an article to help you with the capabilities of Galaxy AI not only for your photos, but a range of other tasks. We have also provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
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Samsung Community
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
4
Good product
on June 16, 2026
Posted by: Evangelist4Jesus
[This review was collected as part of a promotion.] I purchased the Galaxy s26 ultra. What I like most about it is the sensitivity to touch. The photographs are beautiful. There's a lot to explore yet but I'm looking forward to learning all about it's capabilities.
Value
4
Response from Samsung USBy R&R Team, June 17, 2026
Hello there, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that this device has made such a great first impression on you, and the display feels sensitive and easy to use. We have provided a link to the full manual to help you fully explore your new device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 16, 2026
Posted by: Showtimejay069
[This review was collected as part of a promotion.] Love this phone only thing they removed the Bluetooth from the pen put everything else is great camera is very clear
Value
5
Response from Samsung USBy R&R Team, June 17, 2026
Hey Showtimejay069, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear how much you are loving the enhanced and added capabilities of your new device. We understand it can cause some frustration as features you have used in the past have been changed or removed. We have provided a link to an article to help you with the S Pen capabilities of your device. We have also shared a link to the complete manual to help you with other capabilities like hand gestures and voice commands. Lastly, we have provided a link to the Samsung Support Team to assist you further if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone.
on June 16, 2026
Posted by: Ss7goku2000
[This review was collected as part of a promotion.] This is one of the most powerful phones I could ever use. I've upgraded from the S22 Ultra. When I first booted up this phone, I was extremely surprised by how fast it booted; the multitasking is outstanding. I got the 16GB RAM variant and the one-terabyte storage. With this amount of memory, I can do anything without slowing it down. I was able to switch back and forth from utility apps to games with ease. Speaking of games, all the games that I have tested and benchmarked ran unbelievably amazingly on this phone. Another thing, the camera, is extremely fast and responsive. You wouldn't believe how many problems I had with my old phone compared to this one. It is like night and day. I love the AI system. It allows me to read the screen to translate and highlight all written text when I need it the most.
Value
5
Response from Samsung USBy R&R Team, June 16, 2026
Hi there Ss7goku2000, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are so happy with the upgrade to your new device, that you are finding it noticably faster, has a fun camera to capture amazing photos and videos, and that Galaxy AI has been such a wonderful highlight to your usage. We have provided a link to the Samsung Support Team to assist you further if you have questions as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US