Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8
(7,462 Reviews)
Rating breakdown 7,462 reviews
5 Stars
6,544
4 Stars
734
3 Stars
114
2 Stars
28
1 Star
42
69%of customers recommend this product.
(
59 out of
86)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
5
Awesome new phone
on April 8, 2026
Posted by: kotyangel00
[This review was collected as part of a promotion.] I use my phone mainly for social media, music, gaming and research. I'm really enjoying the great upgraded graphics quality and improved sound capability. Been really excited to explore my phones many features and hidden menus. Galaxy AI is fun and exciting. I can't hardly put this new phone down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
its ok. nice
on April 8, 2026
Posted by: mikenike
[This review was collected as part of a promotion.] its ok overall. its ok. nice I think. its nice phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great featurs
on April 8, 2026
Posted by: Normmy
[This review was collected as part of a promotion.] The ai is very useful for school. Good for personal use too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone i have ever bought
on April 8, 2026
Posted by: Noah19325
[This review was collected as part of a promotion.] This phone is just so beautiful first off. It fits perfectly in yours hands and I love the way the camera looks coming out of the phone.
They have also implemented great Ai features into the 25 ultra that makes the navigation and doing tasks so much easier.
Don't even get me started on the display. The picture is unbelievably clear it is 2x as good as the 25 ultra. And the privacy mode is so incredibly useful in public areas.
They have also implemented great Ai features into the 25 ultra that makes the navigation and doing tasks so much easier.
Don't even get me started on the display. The picture is unbelievably clear it is 2x as good as the 25 ultra. And the privacy mode is so incredibly useful in public areas.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Overrated phone
on April 9, 2026
Posted by: Keloke
[This review was collected as part of a promotion.] Phone camera is still over saturated AI features are nice but it heavily depends on AI and not actual performance. Do better Samsung.
Value
2
Response from Samsung USBy R&R Team, April 9, 2026
Hi there Keloke, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it can be when your device is not meeting your expectations. We have provided a link to an article to help you with different camera settings and features to help you capture the best possible photos and videos, and get the look you are seeking with your device. We have also shared a link to the complete manual for your device to help you discover all of the amazing uses for your new device, and align the settings to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you further if you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features!
on April 9, 2026
Posted by: iiTyran
from Michigan
Privacy feature is amazing, without needing a screen protector to do it. Battery life is great, Performance is better than my old 24 ultra. The camera is smooth, love the stabilization.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great New Features... Still Heats Up
on April 9, 2026
Posted by: SymbaK1015
[This review was collected as part of a promotion.] Absolutely love all the new features especially the AI!! My second favorite feature is the built-in privacy!
The only downfall I have found is that the phone still gets very warm. Okay, it gets hot. So hot at times, I have to shut it off to charge it. Once it starts to warm up, the battery drains very quickly. It drains faster than it accepts a charge. Powering the phone off allows for the phone to cool and accept a charge much better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Bluetooth Buggy
on April 9, 2026
Posted by: StillHookedOnSamsungGuy
[This review was collected as part of a promotion.] Very excited when I received phone early. SWITCHED every over. Paired Galaxy Pro 3 earbuds but connection kept failing. Attempted to connect to Uconnect Infotainment on 2024 Jeep Grand Cherokee but was unable. Contacted Samsung Customer Care, tried several troubleshooting tactics but still unable. Returned phone and keeping S25 Ultra which has more storage. Didn't see enough improvements to justify cost of keeping anyway. HOPEFULLY 8.5 makes debut SOON.
Value
2
Response from Samsung USBy R&R Team, April 10, 2026
Hello there, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how distressing it can be when your device is not operating as intended or expected. We have provided links to troubleshooting guides we have available to help you with the Bluetooth connection fo your device. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US