Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8
(14,577 Reviews)
Rating breakdown 14,577 reviews
5 Stars
12,735
4 Stars
1,466
3 Stars
228
2 Stars
59
1 Star
89
66%of customers recommend this product.
(
97 out of
148)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
5
A really solid phone
on June 18, 2026
Posted by: Secrest
[This review was collected as part of a promotion.] The AI is so useful. Great pictures, battery last all day. Just a solid dependable device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI Makes Everyday Tasks Easier
on June 18, 2026
Posted by: BubbleGum
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S26 Ultra every day, and it has exceeded my expectations. The display is bright, sharp, and excellent for watching videos, browsing the web, and staying productive. The camera system captures detailed photos and impressive videos in different lighting conditions, making it easy to preserve important moments.
One of my favorite features is Galaxy AI. It helps simplify everyday tasks, improves productivity, and makes the overall experience feel smarter and more convenient. Whether I'm organizing my schedule, searching for information, or editing photos, Galaxy AI saves time and makes the phone more enjoyable to use.
Battery life has been reliable throughout the day, even with heavy use, and the performance is fast and smooth when multitasking, gaming, or streaming content. The S Pen is also a great addition for taking notes, signing documents, and staying organized.
Overall, the Galaxy S26 Ultra combines powerful performance, an excellent camera system, premium design, and useful Galaxy AI features into one device. It has become an essential part of my daily routine, and I would highly recommend it to anyone looking for a top-tier smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product, love it
on June 18, 2026
Posted by: Addidvash
[This review was collected as part of a promotion.] The product really meets my expectations. It's fast and smooth and very easy to use. The switch between apps is comfortable, the additional built in features are useful and enhance my productivity, and there are many entertainment options for between work period. The pen ad always is super comfortable and really replaces my notebook. The build in Galaxy AI really makes it a personal assistant, almost guessing the next thing I need. I would appreciate a better battery life, though.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Satisfied
on June 18, 2026
Posted by: nothingtopsagalaxy
[This review was collected as part of a promotion.] I really do love the Galaxy S26 ultra. I love the size I love the screen. I love how the phone works. I love how great it takes pictures. I really am a fan of this series. I tried the Galaxy Z Fold 6. No, complaints loved it. The only thing I did not like was the fact that the big screen spoiled me & I opened it most of the time, didn't like the small screen. I came running back ASAP when the S26 ultra came out. I like them because the Ultra's remind me of the galaxy notes which I think are the best phones that Galaxy has ever made, and maybe they will bring them back in the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This time, I got a bad mobile phone.
on June 18, 2026
Posted by: Mc1373
[This review was collected as part of a promotion.] I have always been a loyal Samsung user, but I’ve had a run of bad luck recently; I ended up with a defective phone—specifically, the earpiece speaker is broken. This means that whenever I try to talk on the phone, the other person can't hear me at all. Although the Samsung warranty is still valid, the problem is that I don't have the time to transfer all my data to another device, nor do I have a spare phone to use in the meantime. This situation is causing me a great deal of stress; I’ve never had issues with Samsung phones before, but this particular problem is a real nuisance since I have to use earphones for every single call. It has made me realize that I shouldn't place too much blind trust in a single brand. Because if we trust too much and let ourselves care deeply, we will end up disappointed.
Value
2
Response from Samsung USBy R&R Team, June 19, 2026
Hi there Mc1373, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We know how frustrating it is when your device is not functioning as intended or expected. We have shared a link to an article to help you troubleshoot the speaker of your device. We have also provided a link to the Samsung Support Team to assist you further with any and all options available to you for a resolution if this matter continues. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great update phone
on June 18, 2026
Posted by: Dageeone75a
[This review was collected as part of a promotion.] This s26u is a great update from my previous s21u. All it's features are exactly what I enjoy using in it. I especially like the larger storage capacity. The functionality with enhanced AI and a better UI makes the use a smooth transition to anything I need done with my s26u.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Awesome camera.
on June 18, 2026
Posted by: Billboo
[This review was collected as part of a promotion.] I have a Galaxy AI S26 Ultra and it's a great phone. This phone also takes great pictures. It's a good size and easy to handle with no hard edges.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
translat problems
on June 18, 2026
Posted by: ringocc13
[This review was collected as part of a promotion.] I'm a Samsung fan, and the S26 Ultra is really good overall. However, one thing is frustrating: it went back to an older-style feature.
I still have both the S23 Ultra and S24 Ultra. When I use screen translation on both of those phones, it works perfectly. But on the S26 Ultra, screen translation sometimes only works partially, and occasionally the screen turns black. I need to switch to my older phones to make it work properly.
Samsung needs to improve this. Why do some features get reverted to older versions that don't work as well?
I still have both the S23 Ultra and S24 Ultra. When I use screen translation on both of those phones, it works perfectly. But on the S26 Ultra, screen translation sometimes only works partially, and occasionally the screen turns black. I need to switch to my older phones to make it work properly.
Samsung needs to improve this. Why do some features get reverted to older versions that don't work as well?
Value
3
Response from Samsung USBy R&R Team, June 19, 2026
Hello Ringocc13, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it can be when your device is not operating as inteded or expected. We have provided a link to an article to help you with the features of Galaxy AI including the Live Translate feature. We have also shared a link to the Samsung Support Team to assist you further if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US