Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8
(14,599 Reviews)
Rating breakdown 14,599 reviews
5 Stars
12,755
4 Stars
1,468
3 Stars
228
2 Stars
59
1 Star
89
66%of customers recommend this product.
(
97 out of
148)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
4
Still Great, but the S24 was better!
on June 19, 2026
Posted by: Talmon
[This review was collected as part of a promotion.] So I have been a Galaxy Ultra user for years, upgrading every other release. I upgraded my s24 ultra to my s26 ultra and quite frankly I'm a little disappointed. The camera is definitely better, the Galaxy AI is definitely improved (although I still wind up using Google). But I am sorely missing the premium feel of the titanium s24 and I am unhappy with the changes to the S Pen to make it less functional. Overall it is still a great phone, but the S26 somehow feels cheaper then the s24.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The new 26 Ultra is amazing, love the AI feature.
on June 19, 2026
Posted by: Sxrock65
[This review was collected as part of a promotion.] This is a great phone it's very useful with my work. I use the AI feature all the time. It helps me determine the manufacturing date on all of the hvac systems that I work with. I have used other tablets but they are not as accurate as the AI in my new S26 Ultra.
Overall this is a great phone.
Overall this is a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive Yet Again
on June 19, 2026
Posted by: FatFace40
[This review was collected as part of a promotion.] Samsung Ultra 26 is amazing. These phones get better with every new release.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Didn't expect not to like it
on June 19, 2026
Posted by: Denise
[This review was collected as part of a promotion.] I don't like game automatically downloading on my phone. Features stop you from getting wanted calls. Hard to navigate some features and settings items.
Value
2
Response from Samsung USBy R&R Team, June 22, 2026
Hey Denise, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it is when you are working to get your new device best aligned to your usage preferences. We have provided a link to the complete manual to help you with your call settings and additional capabilities. We have also provided a link to the Samsung Support Team to assist you further if you have questions, or continue to experience frustration with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Device Battery
on June 19, 2026
Posted by: Connie
[This review was collected as part of a promotion.] To date, my complaint is the battery. No matter what I do, my battery percentage goes down quickly. Ugh!!
Value
3
Response from Samsung USBy R&R Team, June 22, 2026
Hi there Connie, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how valuable the battery life of your device is to you every day for a range of tasks. We have provided links to resources to help you maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Device
on June 19, 2026
Posted by: Maxhead
[This review was collected as part of a promotion.] The Galaxy AI is spot on perfect. I have the 1 TB 16 GB version and it has not let me down at all. Do all my business on this wonderful phone. Barely even have to lug my lap top around anymore. Absolutely awesome device. Samsung always and forever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing device with AI that boosts productivity
on June 19, 2026
Posted by: MittyTech
[This review was collected as part of a promotion.] I've honestly been loving my Galaxy S26 Ultra. It's easily become my go-to device for pretty much everything. The Galaxy AI features have been a game changer for me, especially with work. I've used it to throw together flyers on the fly, clean up PowerPoint presentations, rewrite documents, summarize notes, and help organize my thoughts when I'm juggling a million things at once. It's kind of wild having that much capability right in your pocket.
The screen is gorgeous, battery life has been solid, performance is crazy fast, and the S Pen is still one of those features I didn't think I'd use as much as I do. Once you have it, it's hard to go back.
That said, I have to be honest about the one thing that's been disappointing... the camera. It's definitely not bad, but coming from the S25 Ultra, I actually think the older phone produced better looking photos. The image quality seemed a bit sharper and more natural, and the autofocus on the S26 Ultra feels slower sometimes, especially when trying to catch pets, kids, or anything moving around. I keep hoping a software update can improve it because the hardware is obviously there.
Overall, this phone has made my day-to-day life easier and more productive thanks to Galaxy AI, and I really do love using it. Fix the camera processing and autofocus, and this thing would be an easy 5 stars for me.
The screen is gorgeous, battery life has been solid, performance is crazy fast, and the S Pen is still one of those features I didn't think I'd use as much as I do. Once you have it, it's hard to go back.
That said, I have to be honest about the one thing that's been disappointing... the camera. It's definitely not bad, but coming from the S25 Ultra, I actually think the older phone produced better looking photos. The image quality seemed a bit sharper and more natural, and the autofocus on the S26 Ultra feels slower sometimes, especially when trying to catch pets, kids, or anything moving around. I keep hoping a software update can improve it because the hardware is obviously there.
Overall, this phone has made my day-to-day life easier and more productive thanks to Galaxy AI, and I really do love using it. Fix the camera processing and autofocus, and this thing would be an easy 5 stars for me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is amazing!
on June 19, 2026
Posted by: Live2fish
[This review was collected as part of a promotion.] Still learning how to use galaxy Ai but having fun discovering all the new features. Much faster than my old phone. All in and excited to learn more ways to use it.
Value
4
Written by a customer while visiting Samsung US