Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8 out of 5
4.8
(17,933 Reviews)
Open Ratings Snapshot
Rating breakdown 17,933 reviews
5 Stars
15,666
4 Stars
1,797
3 Stars
283
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
105 out of 165
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
5 out of 5
5
The Best Product
on October 5, 2026
Posted by: Lovemysamsund
[This review was collected as part of a promotion.] I chose my Samsung Galaxy S26 Ultra because I wanted a phone that could keep up with both my work and everyday life, and I absolutely love it! I use it constantly for emails, work, streaming movies and shows, taking photos and videos, social media, and staying connected with family and friends. The screen is beautiful, the camera quality is amazing, and everything feels fast and smooth.
What I love most is how versatile it is. I can go from handling work emails and documents to watching a movie, taking great pictures, or just relaxing and scrolling without feeling like the phone ever slows me down. The battery life and overall performance have also been great for my busy days.
I’ve owned Samsung phones before, but this one really feels like a step up. I’m very happy with my choice and would definitely recommend it to anyone looking for a powerful, reliable smartphone that can handle a little bit of everything.
Thanks Samsung 😊
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not as good as my s25 ultra
on October 5, 2026
Posted by: Michael
[This review was collected as part of a promotion.] I chose this phone thinking it would have more features and better battery. The only thing i got was went from a perfectly working s25 ultra to this thing with multiple bluetooth issues and the only new feature is a screen that i can turn on a privacy screen that washes out the whole screen. When on my android auto in my legacy people hear themselves echoing. I have to switch to speakerphone and back to Bluetooth and it's fixed. Also on my buds pro 4 that i bought with the phone pre release mind you it's sounds like I'm in a tunnel and guess what switch to speaker phone and back and it's fixed. I have to do this everyone i am on a call with Bluetooth. Never had this issue on my s25 ultra and hear we are 8 months in with same problems from day one. If i could get my s25 ultra back i would. When the s27 ultra comes out and going to pray they fix these issues or I'm going to switch to another brand. I've bought every Samsung that has came out since the note 3 and never had all these issues. My wife has the same issues with her s26 ultra and she came from s24 ultra.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 6, 2026
Hello Michael, thank you for your feedback on your Samsung Galaxy S26 Ultra. We understand how frustrating it is when your device is not operating as intended or expected. We have provided links to resources to help you troubleshoot the Bluetooth connection of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you further if this experience continues or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best sturdy phone, does not heat up like pixel
on October 5, 2026
Posted by: Rjain2
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra cements Samsung's reputation for industrial refinement. If you are migrating away from recent Google Pixel flagships specifically because of lukewarm frame thermals, sudden throttling, or fragile glass-heavy builds, the S26 Ultra feels like an upgrade engineered precisely to address those grievances.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This was an excellent upgrade.
on October 5, 2026
Posted by: Purevenom
[This review was collected as part of a promotion.] I chose to upgrade from my last phone to the s26 ultra because, the updates for the phone had stopped, and the playstore had stopped letting me download certain newer apps. So I bite the bullet and upgraded. I no longer needed an extra battery pack, my charge lasted all day, with location on! The screen was brighter. And the amount of space built in, made me not worry about the missing sd card.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S26 Ultra
on October 5, 2026
Posted by: piremini
[This review was collected as part of a promotion.] I am happy that I chose to upgrade from the Galaxy S23 FE to the Galaxy S26 ultra because of it's performance, private display and many more features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my galaxy phone
on October 5, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I have used galaxy phones for as long as I can remember. I was happy with my s21 ultra until I cracked the screen. I finally traded in for the s26 ultra and I couldn't be happier!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely Love My Galaxy S26 Ultra
on October 5, 2026
Posted by: thejudgmentalkirby
[This review was collected as part of a promotion.] First My favorite gadget is the Galaxy S26 Ultra! I chose this device was based on the desire to purchase something that would be powerful, reliable, and full of features. And all my expectations have been fully justified! of all, the device has a wonderful screen for watching movies, streaming, playing games, and just for daily usage.
Also, the quality of the camera leaves much to be desired, and I love the possibility to use Samsung’s AI technologies to make my life easier in a daily routine. From watching movies to playing games, taking photos or doing other things, this phone does everything effortlessly!
Besides that, I enjoy the feeling of this phone which is luxurious. As the user of the Galaxy series of devices, I must say that the transition from one model to another was really impressive. And I chose this phone because I wanted to buy something that I will enjoy for many years!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone on the market
on October 5, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This product has great features I choose the Galaxy 26 ultra. Great AI features, great camera, the list goes on!
It's a solid phone that meets every one of my needs
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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