Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8 out of 5
4.8
(18,061 Reviews)
Open Ratings Snapshot
Rating breakdown 18,061 reviews
5 Stars
15,772
4 Stars
1,817
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
106 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
5 out of 5
5
S26 Ultra. Features work great. No issues
on September 7, 2026
Posted by: mcngpa
[This review was collected as part of a promotion.] I chose the 26 Ultra version for more memory and features. Really enjoy the phone features as my phone way about 3.5 years old. Graphics are crisp and without issue. Bluetooth connections work seamlessly and allow connection to my laptop. The camera is great. Been to multiple concerts and family events and use it for videos and photos. They are crisp and clear and allow for edit if needed. I do a little bit of gaming and have never had a problem with graphics or connections. I bought a protective case with rubber bumpers, not plastic. The battery life is very good for now, hopefully it doesn't decline sharply. I use regular USB C and Q2 chargers. They both work great with the phone. Phone connects with the car and easily interfaces with the car software. Have not had any problems with calls either outgoing or incoming. Q2 charger in the car works well with the phone also. I use the stylus but not as much as I was. The stylus works great but you have to watch it around magnetic field. That is probably my biggest issue and it is not really an issue. I would highly recommend the S 26 Ultra line of phones
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra
on September 7, 2026
Posted by: Conejo
[This review was collected as part of a promotion.] I like everything about the phone when I play games and watch movies also the privacy screen is nice
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone's on the market
on September 7, 2026
Posted by: Chucho96
[This review was collected as part of a promotion.] Galaxy S series have always been a superior option. I chose the Galaxy s26 Ultra because of how it easy it makes my job. I work in construction. Features such as the S pen are great for circling or underlining in pictures used for explanations.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade
on September 7, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] I chose the Galaxy Ultra 26 for the cameras. It takes beautiful pictures. The detail is unbelievable. I would go as far to say that, at least in my case, the pictures are more clearer than with the naked eye. I walk trails and with this phone I can bring my memories with me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone on the market hands down
on September 7, 2026
Posted by: Jermaude
[This review was collected as part of a promotion.] We're all looking for the next latest and greatest piece of tech gear but let me tell you with this new Samsung s260 ultra all other phones seem to be held by comparison don't be fooled by new camera tricks in a few megapixels more this ultra s26 is the way to go whether you're a professional or just someone who enjoys the latest text and gadgets the screen is absolutely gorgeous the cameras really make things stand out and pop the s260 ultra is also high-end when it comes to productivity and getting things done and it's no slouch on battery life either easily getting you through a full day and sometimes 2 and with a guaranteed Samsung updates I don't have to worry about investing in a new phone for a very long time and when I do it's definitely going to be another S ultra line
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The last phone you'll need
on September 7, 2026
Posted by: The1stchoice
[This review was collected as part of a promotion.] When I bought the S Ultra 26. I had no idea how much I was going to love it. The camera is outstanding, although I'm still learning all the features. So far I haven't been able to find any problems with it. I chose this model because of all the good things I'd heard, and it hasn't been a disappointment.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing, so many things i can do o
on September 7, 2026
Posted by: Yolis3
[This review was collected as part of a promotion.] I chose my Samsung Galaxy S26 Ultra; it's an amazing product, and everything on my phone is amazing. I can so many things i can design on it; the quality is incredible, the battery the screen i love it 100%.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Truthfully
on September 7, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] So far there is nothing that really impressed me with this phone. The privacy display is really just a gimmick that doesn't work, that got a lot of fake advertising to go with it. They seriously needs to correct this. I also noticed a " connectivity issue" with this model, most people experiencing this doesn't even realize it's the phone. When this happens you will have to restart the phone just to receive and make calls.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 8, 2026
Hi there Love2shop, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it is when your device is not aligning to your expectations. We have provided links to resources to help you maximize your experience with Galaxy AI, S Pen features, and camera of your device, as well as customize the settings to your preferences. We have also shared links to resources to help you with the connection of your device to your carrier. We have lastly, provided a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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