Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8
(18,054 Reviews)
Rating breakdown 18,054 reviews
5 Stars
15,765
4 Stars
1,817
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product.
(
106 out of
166)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
5
Amazing Phone
on September 7, 2026
Posted by: Nuffsaid
[This review was collected as part of a promotion.] Best phone I've ever owned. It has amazing specs, a massive crystal-clear screen, and runs heavy mobile games flawlessly. The built-in S Pen is super convenient for taking notes on the fly, too. Highly recommend this absolute powerhouse.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Frustrating Experience
on September 7, 2026
Posted by: Coventry82
[This review was collected as part of a promotion.] I've had a very frustrating experience with this phone. I use it for every day calls, email, and websites. It is consistently very slow and requires frequent restarts when I am simply trying to load websites, even in areas where I am on wifi or have good signal. I have repeatedly cleared open tabs, cache, etc. Nothing seems to help for long. This is especially disappointing as I have had multiple Samsung Ultras in the past and been very happy with them. I do not foresee myself purchasing another Samsung in the future unless significant improvements occur through updates.
Value
2
Response from Samsung USBy R&R Team, September 8, 2026
Hi Coventry82, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how important your device is to you, and needing the uninterrupted usage for all of your daily tasks. We have provided links to troubleshooting guides to help you resolve this matter at your convenience. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best of the best!!
on September 7, 2026
Posted by: MrsDimples19
[This review was collected as part of a promotion.] I chose my galaxy s26 ultra because I love the new look , the picture quality is amazing and that zoom is impressive but what impressed me the most is the privacy screen that has been integrated on the phone......overall I love this phone I will never switch to anything else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on September 7, 2026
Posted by: Sbburgy
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I find Samsung to be far superior to any other phone. I really love this one, upgraded from the S23 Ultra. The picture is noticeably clearer and the camera seems better. I absolutely love that I can shoot in LOG. I also really like the built in privacy screen that you can turn on and off. My daughter loves spying on me by trying to read my texts and stuff, so this is super helpful for that. I also like my phone bright, which is a problem when my wife is sleeping beside me. The privacy feature makes it much less bright from her point of view, which is really helpful!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Privacy Screen from the future
on September 7, 2026
Posted by: xJesstheMess
[This review was collected as part of a promotion.] The privacy screen feature on the new Samsung S26 Ultra was the main reason I chose to get this phone. The ability to hide certain apps from the person standing next to me (ie. bank and work apps), helps keep my privacy from privy eyes. The camera features are a big second! The way the phone angle adjusts when taking a selfie or a family shot. I dont need to be a professional to take amazing shots.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new S26 ultra phone
on September 7, 2026
Posted by: Supreme
[This review was collected as part of a promotion.] I chose to upgrade my S23 ultra to S26 Ultra this year due to the new upgrades. There is a significant improvements on the cpu speed and screen. The screen brightness and privacy display are the best upgrades. I can see much better under the sun outside. I also can prevent others from seeing private info such as when I enter passwords and view banking info. I also got the 1 TB version which came with 16gb RAM, so now I can open and use more apps at the same thing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Very usable for someone not so tech savi . Like me
on September 7, 2026
Posted by: DireWolf
[This review was collected as part of a promotion.] I chose the"Samsung 26S Ultra because several co-workers of mine have them and the swear by them! And I was also due for an upgrade and figured I'd try one. So I did and I also chose to bundle and grabbed the new ear buds also : GoPro4's and there fantastic. I'm an Android guy at heart anyway. My only objection is the settings get a bit overwhelming at times and sometimes I have a hard time figuring out where I was when I make a bad choice.and takes awhile to get back , if I get back ! Lol. Could just be me......
I still love both products.
I still love both products.
Value
3
Response from Samsung USBy R&R Team, September 8, 2026
Hey DireWolf, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand it can take time to fully explore your new device, and customize the settings to your usage. We have shared a link to the full manual to help you with the different setting options and locations on your device. We have also shared a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone makes my life easier
on September 7, 2026
Posted by: RomyDes138
[This review was collected as part of a promotion.] This phone choose me. Its one the greatest investments I made making this phone my companion in life. I choose to have this phone for many reasons. One of them being the way it feels in my hands also in my pocket. The pen is such a great accessory to this phone. Love how easy it is to write notes. I use it for work meetings. When i have free time its always a joy drawing on my phone. This phone makes me complete in all aspects in life. Specially how fast pace it is nowadays. Love this phone.
Value
5
Written by a customer while visiting Samsung US