Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8
(14,731 Reviews)
Rating breakdown 14,731 reviews
5 Stars
12,869
4 Stars
1,487
3 Stars
227
2 Stars
59
1 Star
89
66%of customers recommend this product.
(
97 out of
148)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
3
A brilliant phone, honest about one flaw
on June 29, 2026
Posted by: Seraphinorum
[This review was collected as part of a promotion.] I've been using the Galaxy S26 Ultra as my everyday phone, and most of what I have to say about it is good — really good. The cameras alone make it worth carrying. Every photo comes out sharp and full of detail, even shots I didn't expect much from, and editing them right on the device has become part of my routine.
Galaxy AI surprised me too. I use it for writing, quick translations, and tidying up my notes, and it actually saves me time instead of getting in the way like a lot of "smart" features do.
I'll be honest about one thing, because a review should be. While I was using the phone, a black spot appeared on the screen on its own and then spread across the display. It wasn't a drop or any mishandling — it simply happened, and I'm still waiting for it to be resolved. That part has been frustrating.
But here's what's telling: even with that, I still think this is a great phone. The speed, the build, the battery, and above all the images it produces have won me over completely. When the screen is doing its job, there's honestly nothing else I'd rather be holding.
If the display gets sorted out the way it should, this is easily the best phone I've owned.
Galaxy AI surprised me too. I use it for writing, quick translations, and tidying up my notes, and it actually saves me time instead of getting in the way like a lot of "smart" features do.
I'll be honest about one thing, because a review should be. While I was using the phone, a black spot appeared on the screen on its own and then spread across the display. It wasn't a drop or any mishandling — it simply happened, and I'm still waiting for it to be resolved. That part has been frustrating.
But here's what's telling: even with that, I still think this is a great phone. The speed, the build, the battery, and above all the images it produces have won me over completely. When the screen is doing its job, there's honestly nothing else I'd rather be holding.
If the display gets sorted out the way it should, this is easily the best phone I've owned.
Value
3
Response from Samsung USBy R&R Team, June 30, 2026
Hi Seraphinorum, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear how happy you have been with the amazing camera capabilities, and enhanced features of Galaxy AI on your device. We have provided a link to an article to help you troubleshoot the pixels on your device you mention not working as intended. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Samsung Support
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Samsung Community
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Facebook
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Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Life changing
on June 29, 2026
Posted by: Tamedbyjose
[This review was collected as part of a promotion.] First off the first selling point was the privacy screen. Its not perfect but its very helpful and useful when I need it the most. I am coming from a s23 ultra and its like I never missed a beat. Its faster and smarter.
Speaking of smarter the baked in Ai is the life changing part. Its built thru out the phone and easily accessible. I use both Gemini and bixby and each one has its job revolving around my needs. I use my Ai everyday. I love it.
The pen is nice and I use it for my projects alot. Its smoother than my s23 ultra.
The camera . Yeah. The camera power and built in Ai is incredible. Video and pictures are crisp outside the box and if you're a pro shooter. You're settings and this camera will my maximize your work. Plus taking pictures of the moon in different phases is a cool feature.
The biggest sadness for me on this phone is the memory. If I had a memory slot, rhis phone would be 110% out of 100% better. The ui on here doesnt hurt your eyes. And the personal assistants are a great tool. High five Samsung!
Speaking of smarter the baked in Ai is the life changing part. Its built thru out the phone and easily accessible. I use both Gemini and bixby and each one has its job revolving around my needs. I use my Ai everyday. I love it.
The pen is nice and I use it for my projects alot. Its smoother than my s23 ultra.
The camera . Yeah. The camera power and built in Ai is incredible. Video and pictures are crisp outside the box and if you're a pro shooter. You're settings and this camera will my maximize your work. Plus taking pictures of the moon in different phases is a cool feature.
The biggest sadness for me on this phone is the memory. If I had a memory slot, rhis phone would be 110% out of 100% better. The ui on here doesnt hurt your eyes. And the personal assistants are a great tool. High five Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Best buddy
on June 29, 2026
Posted by: Elcritico1970
[This review was collected as part of a promotion.] I use around 70 to 80 gigs of data a month on this bad motha. Im a truck driver who drives around 12 to 14 hrs daily and do all my tasks with my phone.. needed something of this caliber that lasts!.. and my 26 ultra has not dissapointed..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super Great Phone
on June 29, 2026
Posted by: S26UltraLightning
[This review was collected as part of a promotion.] My Samsung Galaxy S26 Ultra and its Galaxy AI are two things the make my life super productive. As an a computer IT professional, I'm constantly using my S26 Ultra and Galaxy AI to find solutions and work arounds to many computer hardware and software issues. I'm an avid user of Android Auto and my S26 Ultra works perfectly connecting wireless to my truck. The S26 Ultra last all day without changing and I'm always using it to tether to my laptop wherever I'm at. The integration with my Samsung Galaxy Watch 7 is also seamless which is another plus for my S26 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to function and it comes in purple
on June 29, 2026
Posted by: Melisthebliss
[This review was collected as part of a promotion.] It scrolls seamlessly through every screen without hardly any lag time I love it myself
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Cameras stopped working Samsung MIA
on June 29, 2026
Posted by: Steve19Ohio
[This review was collected as part of a promotion.] Have always bought Samsung phones. Never will again. My Brand new 26 ultra cameras stopped working and Samsung wants me to send it to them for two weeks for repairs. I already took it to their repair place and they said it's a defective device and needs replacement. Samsung won't send a replacement and expects me to go weeks without a phone while my son is in the hospital. Will never buy one again.
Value
1
Response from Samsung USBy R&R Team, June 30, 2026
Hey there Steve19Ohio, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how distressing it is when your device is not operating as intended or expected. We have provided a link to a troubleshooting guide to help you with the camera app of your device at your covnenience. We have also provided a link to the Samsung Support Team to assist you further if needed. We appreciate you being a Samsung customer. -Elizabeth
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Refreshing User Experience
on June 29, 2026
Posted by: UltraJarrell29
[This review was collected as part of a promotion.] The 26 Ultra has been a game changer in work scenarios. With the use of Galaxy AI to help transcribe and translate during client calls has increased my effectiveness.
It has created a new level to succeed at work. Sometimes I am on the go and not always at my desk to handle calls. This has made it easier to capture key things I missed after listening to the recordings.
Well worth the investment. Not only have I upgraded my connectivity but my livelihood as well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
privacy display
on June 29, 2026
Posted by: KayZee
[This review was collected as part of a promotion.] I love the privacy display. It works amazing so no one can see what you're doing on your phone. AI is heavily involved in this phone also.
Value
5
Written by a customer while visiting Samsung US