Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8
(18,045 Reviews)
Rating breakdown 18,045 reviews
5 Stars
15,757
4 Stars
1,816
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product.
(
106 out of
166)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
2
Connectivity is very low
on September 7, 2026
Posted by: S26BusinessPhone
[This review was collected as part of a promotion.] My S22 Ultra died the week there was a promotion for the S26 Ultra. I moved to the new phone. Immediately I have had connection issues. I am on wifi most of the time so took more than 30 days to validate phone not systems was the issue. Now too new to get repair parts at authorized Samsung repair center, so im having to go back to my S7 with phone number for my business. Then, I will send my phone to Samsung for up to 12 days turnaround time. Ugh. Other than this, I like the Samsung phone but having an issue with a phone one month old has been 12 hours of time with customer services. Ugh.
Value
2
Response from Samsung USBy R&R Team, September 9, 2026
Hi there, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We understand how important the reliable and strong connection of your device to your carrier is to you every day for personal and professional needs. We have shared links to troubleshooting guides to help you work towards a resolution for this experience at your convenience. We have also shared a link to the Samsung Support Team to review any additional options that may be available to you if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S26 Ultra
on September 7, 2026
Posted by: GalaxyGirl2
[This review was collected as part of a promotion.] I am a forever Android, and specifically, a Samsung Galaxy customer. I chose to upgrade from my S23 Ultra to the new Galaxy S26 Ultra. This phone does everything! I can even game on it without lagging. And I can not say enough about the camera quality. I paired it with the Galaxy Pro 4 ear buds and the Galaxy Watch 8...this trio is flawless. Thank you for continuing to evolve in this fast paced world!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Ultra 26
on September 7, 2026
Posted by: Redhead
[This review was collected as part of a promotion.] Great phone, graphics and functionality. Super smooth transitions, great camera and graphics. Stylus is so worth it fornrhose that use for work. I wont ever have an Ultra. This is smoother and faster than thr 25 Ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S26 Ultra Phone!
on September 7, 2026
Posted by: Goodfella
[This review was collected as part of a promotion.] My s26 Ultra phone has been amazing! It takes great photos excellent videos and is so user friendly around the Android system is amazing. I have had no issues whatsoever! I Chose
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the S26 ultra!
on September 7, 2026
Posted by: Severepinkeye
[This review was collected as part of a promotion.] I have always loved the S series from Samsung. I am glad I chose to upgrade from the 25 ultra to the 26 ultra. The AI features seem to work much better and quicker! I also love the pen option in the ultra series, I use it all the time for small edits and also circling smaller things for the Ai to fix in photos. I also reccomend the gemeni Ai pro subscription, pairs well with the phone, gives you additional gemeni pro uses and also 2 TB of cloud storage for the family !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features.
on September 7, 2026
Posted by: Gigi27
[This review was collected as part of a promotion.] I love my phone. We chose our S26 Ultra because it has a lot of surprises, like when you don't want something or someone in the background of your pictures, you can erase them. So cool!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded to s26 ultra
on September 7, 2026
Posted by: Jnewark
[This review was collected as part of a promotion.] I upgraded from my s24 ultra to the s26 ultra. Love the changes, the screen size, battery life, it's all that you need on a phone by the way great pictures and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great!
on September 7, 2026
Posted by: Bit2727
[This review was collected as part of a promotion.] I chose to get this phone as an upgrade for my old Samsung phone and it's amazing! I love love love the built in stylist. I use it when couponing and it lets me write down all the math and deals.
Value
5
Written by a customer while visiting Samsung US