Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8
(14,778 Reviews)
Rating breakdown 14,778 reviews
5 Stars
12,912
4 Stars
1,491
3 Stars
227
2 Stars
59
1 Star
89
66%of customers recommend this product.
(
97 out of
148)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
3
The 24 Ultra was better
on July 17, 2026
Posted by: Meolili
[This review was collected as part of a promotion.] I really wish I had kept my S24 Ultra. It seemed like a bigger sturdier just around better phone. The connectivity with the ring, watch and the car seem a bit smoother. Transferring everything over wasn't as simple and took a couple of hours but I guess the more I use it the more I might like it? And I don't use AI and most likely never will so Galaxy AI is wasted on me!
Value
3
Response from Samsung USBy R&R Team, July 20, 2026
Hello Meolili, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand upgrading to a new device can come with a bit of a learning curve that can cause frustration as you adjust to the changes that have been made from your previous device. This rounded corners can cause some to believe the display has been made smaller, but has infact enlarged slightly from the Galaxy S24 Ultra. We have provided a link to the complete manual for your device to help you fully explore the upgraded features like the new Privacy Display and horizontal lock. We have also provided a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy still rules
on July 17, 2026
Posted by: GalaxyPhonesRule
[This review was collected as part of a promotion.] I just recently got the S26 Ultra and it is my 3rd Galaxy and I am already seeing awesome improvements on what I thought was an amazing phone! The Galaxy AI functions make things easier to find and search. I really like the screen privacy function. It remains slick , light and the camera is superior to any other phone I have had. The trade in promotion allowed me to trade in my @23 Ultra which I had for 3 years and really loved also, but since it was in excellent condition, the deal was too great to pass up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Phone the best
on July 17, 2026
Posted by: Jayj50
[This review was collected as part of a promotion.] I love the use of the Galaxy AI, it is so easy to use, and I am excited because my old phone was the Galaxy S8. The camera is great, and the Galaxy AI feature is awesome.
Value
5
Response from Samsung USBy R&R Team, July 17, 2026
Hey there Jayj50, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you love Galaxy AI, and that it has enhanced so many different aspects of your usage during the day. We have provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Finally the pen is back!
on July 17, 2026
Posted by: Lonehighway
[This review was collected as part of a promotion.] I love this phone. Great memory, great pics. Now that the pen is back, e-signing is so much easier. Not really impressed with the photo AI, or any AI tbh.. But I love this phone.
Value
5
Response from Samsung USBy R&R Team, July 17, 2026
Hey Lonehighway, thank you for your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear how much you love your phone, and that you are finding the camera and S Pen such standout features. We have provided a link to the complete manual to help you with the capabilities of Galaxy AI. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great speakers and practical smart features
on July 17, 2026
Posted by: honchz
[This review was collected as part of a promotion.] Very nice detailed screen. But I don’t care for the privacy screen. Not as practical as I expected and it does affect display quality, though the degradation is not as bad as the internet would have you believe. My biggest problem is that the screen is really harsh and glaring on my eyes. If the next model does not have high frequency PWM dimming I will not buy Samsung again. The good things are that I really like the Routines function and the external speaker sounds good. Finally, the Circle to Search feature powered by Galaxy AI is insanely useful and my favorite addition to the device, by far.
Value
5
Response from Samsung USBy R&R Team, July 17, 2026
Hi there Honchz, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear how happy you are with the usage of your device, and that the addition of the Privacy Display has been a great experience for you. We have shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Absolute beast of a phone, highly recommend
on July 17, 2026
Posted by: SamSungAlot
[This review was collected as part of a promotion.] Honestly, I’ve been using the S26 Ultra for a bit now and it’s a powerhouse. The battery easily gets me through the whole day without even sweating it, and the screen is massive and super crisp.
One of my favorite things is still how good Samsung's Secure Folder is. It makes running duplicate apps and messing around with secondary setups and custom launchers so easy and sandbox-secure. The cameras are also crazy good, especially taking pictures at night since they seem to pull in way more light now.
But what actually surprised me was Galaxy AI. I thought it was just going to be a marketing gimmick, but using it to quickly erase random people out of the background of my photos or summarize long texts has actually been super handy.
It’s not totally perfect—the camera bump is huge so it wobbles whenever I lay it flat on my desk, and the aluminum frame feels like it might scratch easier than the older titanium ones. But overall? Easily the best phone I've owned in a while.
One of my favorite things is still how good Samsung's Secure Folder is. It makes running duplicate apps and messing around with secondary setups and custom launchers so easy and sandbox-secure. The cameras are also crazy good, especially taking pictures at night since they seem to pull in way more light now.
But what actually surprised me was Galaxy AI. I thought it was just going to be a marketing gimmick, but using it to quickly erase random people out of the background of my photos or summarize long texts has actually been super handy.
It’s not totally perfect—the camera bump is huge so it wobbles whenever I lay it flat on my desk, and the aluminum frame feels like it might scratch easier than the older titanium ones. But overall? Easily the best phone I've owned in a while.
Value
5
Response from Samsung USBy R&R Team, July 17, 2026
Hi there SamSungAlot, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are enjoying the camera quality, ability to customize, and features of Galaxy AI on your device. We do recommend protective cases on all devices to help protect from damage caused by accidental bumps and drops during usage. We have provided a link to the Samsung Support Team to assist you if you have questions about case options that can also help minimize the experience with the camera configuration. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing performance
on July 17, 2026
Posted by: YoMama5
[This review was collected as part of a promotion.] Galaxy AI features and built in privacy are awesome
Value
5
Response from Samsung USBy R&R Team, July 17, 2026
Hey YoMama5, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding the enhanced capabilities of Galaxy AI and the new Privacy Display to be so amazing during your usage, and helpful during the day. Please, reach out to us again in the future if you have questions or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great performance and battery life
on July 16, 2026
Posted by: SamsungIsAndroidSpirit
[This review was collected as part of a promotion.] The ultra is the way to go top performance and the open sourceness of android give with a swiss army knife. Secure folder, dex, dual messenger, s pen, cameras, emulation performance...
Value
5
Response from Samsung USBy R&R Team, July 17, 2026
Hi there, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are loving the performance and usage of your device, while still feeling like your data is secure. We have provided a link to the Samsung Support Team to assist you if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Support
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Written by a customer while visiting Samsung US