Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8 out of 5
4.8
(14,779 Reviews)
Open Ratings Snapshot
Rating breakdown 14,779 reviews
5 Stars
12,912
4 Stars
1,492
3 Stars
227
2 Stars
59
1 Star
89
66%of customers recommend this product. 
(
97 out of 148
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
4 out of 5
4
Love the ai
on July 20, 2026
Posted by: Hanksmom
[This review was collected as part of a promotion.] I think its great. It does more than i even understand bt ill figure it out eventually :) I did have problems with wifi for a bit but it seems OK now. I love the galaxy Ai. I have used it alot to help pick colors and styles for decorating my home.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 20, 2026
Hi there Hanksmom, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are overall pleased with the usage of your device, and finding it fun to explore the ways you can use Galaxy AI. We have provided a link to an article to help you with the connection to your Wi-Fi. We have also provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a great phone
on July 20, 2026
Posted by: Popgampie
[This review was collected as part of a promotion.] This device has has so many features that I'll never use them all. I've not ventured into AI yet.
I use my phone for calling, streaming, news, and photos. I can't hardly wait to get it.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 20, 2026
Hi there Popgampie, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are enjoying your new device, and finding it to so far exceed your expectations in functionality. We have shared links to the complete manual and the Samsung Support Team to help you with the capabilities of your device, and answer any questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Upgrade you Didn't Know you Needed
on July 20, 2026
Posted by: Nathan
from South Carolina
This is the phone I didn't realize I needed. I've been with Samsung since the Note 9, my first upgrade was to the S22 Ultra. I had that phone for about 4 years, I loved that phone, was content with it, but decided on a whim to upgrade to the S26 Ultra. I didn't realize how much I was missing out on.
The Camera Quality is out of this world compared to anything phone I've seen. The new Privacy display, that you can set to only show up when you type in passwords is insanely cool. This specs on this phone are leagues faster than my previous S22 Ultra, and I wasn't even aware. The Sky blue color is stunning in a clear case, I get compliments regularly on the color. The AI features are hit or miss, I personally only use the Smart Select, but could see someone finding the other capabilities useful. And don't even get my started on the battery life on this phone. I regularly go several days without charging. Not only does the battery last for ever but the wireless charger is actually fast enough to be useful now. The durability seems on par with my previous phone, Samsung's been on point when it comes to screen durability for several years now.
TLDR; if you are thinking about upgrading, this is the phone for you, worth every cent.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 20, 2026
Hey Nathan, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you have been so pleasantly suprised by your upgraded device, and that you are finding so many different amazing features you enjoy using every day. Please, reach out to us again in the future any time you have questions about your device, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
POJ+ Piece of JUNK!
on July 19, 2026
Posted by: DDC16
from Stockton, CA
Just got it and its horrible! The transfer was terrible. The samsung transfer system is the worst I've EVER used. I've had 5 other samsung phones and by FAR this has been the WORST experience with a new unit. It "transferred my old items from old s23 to the 26 and NOTHING worked. no logins remembered, no passwords worked, ALL my bluetooth and wifi didn't work although it said it was there. My entire security camera system is ruined and I cannot access it. the fingerprint reader is horrible and doesn't work as well as the s22 and s23 did. If I wasn't stuck with it and already purchased the accessories, I would dump it! This is by FAR the WORST Samsung. It's NOT an UPGRADE! It's a downgrade! It's already losing battery power FASTER than the S23 it was supposed to be better than. I will NEVER recommend this phone to ANYBODY. In fact, I WILL actively tell anybody to AVOID this phone. Either get an older model which are BETTER or wait until another one comes out and hopefully it won't be the POJ that this thing is!
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, July 20, 2026
Hello DDC16, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how distressing it can be when your device is not meeting you expectations or operating as intended. We have provided a link to an article to help you with the fingerprint reader on your device. We have also provided links to the complete manual and the Samsung Support Team to help you troubleshoot and resolve the additional frustrations you mention while attempting to finalize the setup of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
the best adroid phone for 2026
on July 19, 2026
Posted by: TECHNOWORLD
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is an outstanding smartphone that delivers excellent performance in every area. The display is incredibly bright and sharp, the camera takes stunning photos and videos in any lighting, and the battery easily lasts all day. The AI features are genuinely useful, making everyday tasks faster and more convenient. Despite its premium price, the S26 Ultra is one of the best flagship phones available and is highly recommended for anyone looking for top-tier performance and features.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 20, 2026
Hello TECHNOWORLD, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how amazed you are with the performance and usage of your device, adn that the camera and Galaxy AI have been such standout features. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolute beast of a phone
on July 19, 2026
Posted by: Bubba11412
[This review was collected as part of a promotion.] I absolutely love everything about this phone from searching and image with galaxy ai to the amazing camera and vivid screen with privacy shield this phone is extremely fast and has tons of storage for pics or my jobs I complete you can't go wrong with samsung been a user for probably 15 years or more never een disappointed in a product you won't regret buying this phone
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 21, 2026
Hi there Bubba11412, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you love your new device, and that you are finding the camera and Galaxy AI such standout features of your new device. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone
on July 19, 2026
Posted by: Deemoney
[This review was collected as part of a promotion.] Love this phone. The only thing wrong it that the camera lens stick out sothe phone is wobbly. It has great features.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 21, 2026
Hi Deemoney, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear how pleased you are with the usage of your new device every day. We do recommend protective cases on all devices to help prevent damage from accidental bumps and drops that occur during usage. We have provided a link to the Samsung Support Team to assist you with available case options to help you with the experience you mention with the camera lenses, and answer any additional questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very snappy phone
on July 18, 2026
Posted by: bradyst
[This review was collected as part of a promotion.] I have used this device for a couple weeks now and the biggest thing is how snappy the phone is, almost no frame drops and it lasts all day. I don't think I've used a single galaxy ai feature but the phone is still fire
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 22, 2026
Hi there Bradyst, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you've had such a great inital impression of your device, and that you are finding it so fast during your usage. We have provided links to the full manual and the Samsung Support Team to help you maximize your experience, customize the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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