Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8
(14,780 Reviews)
Rating breakdown 14,780 reviews
5 Stars
12,913
4 Stars
1,492
3 Stars
227
2 Stars
59
1 Star
89
66%of customers recommend this product.
(
97 out of
148)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
5
Best Phone EVER!!!
on July 23, 2026
Posted by: SDH1408
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is by far the best device I have ever used.
The resolution ins flawless and the refresh rate is astonishingly fast.
I had never used AI before but Galaxy AI is easy and fun to use in every day situations but most of all it is HELPFUL.
The resolution ins flawless and the refresh rate is astonishingly fast.
I had never used AI before but Galaxy AI is easy and fun to use in every day situations but most of all it is HELPFUL.
Value
5
Response from Samsung USBy R&R Team, July 24, 2026
Hey SDH1408, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that this has been the best device you've ever had, and that the appearance, and capabilities of Galaxy AI have been such standout features for your usage. We have shared a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I love the phone
on July 23, 2026
Posted by: Jennavv
[This review was collected as part of a promotion.] I love it, its perfect! Screen? Clear. Sound? Crisp.
Value
5
Response from Samsung USBy R&R Team, July 24, 2026
Hey there Jennavv, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how much you love your device, and that it has been so wonderful visually during your usage. We hope you'll reach out to us again in the future if you have questions during your usage, or you wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone and camera ever made
on July 23, 2026
Posted by: Stalin1209
[This review was collected as part of a promotion.] The galaxy S26 ultra is a powerhouse smartphone that delivers an impressive combination of performance, design, and advanced technology. From the moment you pick it up, the premium build quality and sleek design make it feel like a true flagship device.
The display is one of its biggest strengths, offering a beautiful, sharp, and immersive viewing experience that makes everything from watching videos to browsing social media look fantastic. Performance is also excellent, with fast and smooth multitasking, gaming, and everyday use.
The camera system is another highlight. Photos come out detailed and vibrant, while the zoom capabilities make it easy to capture subjects from a distance. Video quality is equally impressive, making this a great choice for content creators and anyone who enjoys mobile photography.
Battery life is solid for a phone this powerful, and the overall software experience feels smooth and responsive. There are plenty of smart features that make the device more convenient and productive.
Overall, the Galaxy S26 Ultra is an excellent premium smartphone. For users who want top-tier performance, a fantastic display, powerful cameras, and a feature-packed experience, it is definitely worth considering.
The display is one of its biggest strengths, offering a beautiful, sharp, and immersive viewing experience that makes everything from watching videos to browsing social media look fantastic. Performance is also excellent, with fast and smooth multitasking, gaming, and everyday use.
The camera system is another highlight. Photos come out detailed and vibrant, while the zoom capabilities make it easy to capture subjects from a distance. Video quality is equally impressive, making this a great choice for content creators and anyone who enjoys mobile photography.
Battery life is solid for a phone this powerful, and the overall software experience feels smooth and responsive. There are plenty of smart features that make the device more convenient and productive.
Overall, the Galaxy S26 Ultra is an excellent premium smartphone. For users who want top-tier performance, a fantastic display, powerful cameras, and a feature-packed experience, it is definitely worth considering.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has awesome features and a great came
on July 23, 2026
Posted by: Pappymack
[This review was collected as part of a promotion.] I love the galaxy ai on this device. Couldn't ask for a better phone.
Value
5
Response from Samsung USBy R&R Team, July 23, 2026
Hi there Pappymack, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how much you are loving the capabilities of Galaxy AI on your device. We have provided a link to the complete manual to help you with additional features like the new Privacy Display and horizontal lock. We have also provided a link to the Samsung Support Team to assist you if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
This product has okay features
on July 23, 2026
Posted by: Needsmorevolumeandsound
[This review was collected as part of a promotion.] I like the Samsung Galaxy s26 plus Ultra the only thing I don't like is the volume when I connect to my car it does nothing to boost the volume! I used to have a Moto G stylus and when I plugged it into my car it was like it gave it this extra boost of speaker sound. For some reason the sound on this phone sucks! It doesn't give it an extra boost at all there should be some type of feature added into this phone that recognizes when you plug it into your car or Bluetooth it into your car to show that there's nothing wrong with turning the volume up. You guys really need to work on that give us an update to fix the sound problem when we connect to our cars! I haven't tried Galaxy AI yet because I'm just getting to know the phone and I'm not even sure where to go to access it.
Value
3
Response from Samsung USBy R&R Team, July 23, 2026
Hello there, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know that changing manufacturers and operating systems can cause frustration as you adjust to the differences, and work to customize your device to your preferences. We have provided a link to an article to help you with the different audio settings available on your device. We have also provided links to the full manual and the Samsung Support Team to help you fully explore the capabilities of your device, and answer any questions or offer additional troubleshooting assistance through chat. We appreciate you being a Samsung customer. -Elizabeth
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
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Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
About as good a phone as I've used
on July 22, 2026
Posted by: D35TROY
[This review was collected as part of a promotion.] I'm pretty simple. Not the greatest for reviewing all the features. It works great for what i use it for with an occasional toe dip in the features/ai pool.
I enjoy the image eraser in pictures. Use it often to clear out photo bombs etc.
As I age, I use the magnification tool on the stylus more and more too.
It's a great phone.
My only single con is form. I upgraded from the s24u because it was starting to tear holes in pockets with its square corners. I like these rounded corners. However I really wish it had the rounded edges. It's much more uncomfortable to hold with the squared edges like the other big company uses.
I enjoy the image eraser in pictures. Use it often to clear out photo bombs etc.
As I age, I use the magnification tool on the stylus more and more too.
It's a great phone.
My only single con is form. I upgraded from the s24u because it was starting to tear holes in pockets with its square corners. I like these rounded corners. However I really wish it had the rounded edges. It's much more uncomfortable to hold with the squared edges like the other big company uses.
Value
4
Response from Samsung USBy R&R Team, July 23, 2026
Hey there D35TROY, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are overall pleased with the usage of your device. We have provided a link to the Samsung Support Team if you are interested in exploring accessory options that may help with the feel you are seeking in your device while in your pocket or holding for prolonged periods of time. They can also assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
product is ok, but no fast charging
on July 22, 2026
Posted by: Taylor
[This review was collected as part of a promotion.] Device doesn't fast charge. I also do not like that the AI on the phone is not able to be turned off. I don't use AI and feel that this also messes with the battery.
Value
3
Response from Samsung USBy R&R Team, July 23, 2026
Hey Taylor, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know it can take time to best align the settings of your new device to your preferences. We have provided a link to the complete manual to help you with the features of Galaxy AI and the battery charging settings. We have also provided links to articles to help you maximize the battery life at your convenience. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had
on July 22, 2026
Posted by: ooferman
[This review was collected as part of a promotion.] Before this, I had a galaxy a15 5g, and let me tell you, It was SLOW. When I got my new phone, I wasn't expecting much, but it is genuinely one of the fastest phones I've ever had the pleasure of using. That, paired with the Galaxy AI features makes this phone a serious contender for best phone of 2026
Value
5
Response from Samsung USBy R&R Team, July 23, 2026
Hey Ooferman, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that this device has exceeded all of your expectations and that the speed and capabilities of Galaxy AI have been such standout features for your needs. We have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US