Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8 out of 5
4.8
(14,784 Reviews)
Open Ratings Snapshot
Rating breakdown 14,784 reviews
5 Stars
12,917
4 Stars
1,492
3 Stars
227
2 Stars
59
1 Star
89
66%of customers recommend this product. 
(
97 out of 148
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
5 out of 5
5
Best EVER!!!!
on July 27, 2026
Posted by: Flossymae188
[This review was collected as part of a promotion.] Throughout all the phones Ive had the Samsung s26 unlta takes the winning!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 28, 2026
Hi there Flossymae188, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are loving your new device, and finding it the best you've had. We have provided a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
By far best phone on the market.
on July 27, 2026
Posted by: C3dartist
[This review was collected as part of a promotion.] Best phone to date. I purchased the s26 ultra to re0lace my s23 ultra. Galaxy AI on this model by far surpasses the s23. I work with many foreigners and paired with my buds3 pro and the interpreter feature alone makes it all worth the upgrade. Not to mention the Galaxy Ai that plays with spam callers so I do not have to endure them any longer. Priceless!!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 28, 2026
Hi there C3dartist, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding this to be the best phone you've had, and that Galaxy AI has been such a helpful tool when communicating with language barriers, and screening your calls. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid Device!
on July 27, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I haven't used the Galaxy AI functions very much. I was hoping Samsung would integrate Gemini into the OS more than they have. It seems the marketing is torn between the two. The phones show Galaxy AI in the camera app, but show Gemini on the watches, and Bixby just seems to take up storage space at this point. Overall you really couldn't ask more from the device. I'm glad I chose this over the Pixel 10 Pro.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 27, 2026
Hello Bleneflanderson, thank you for sharing your experience of your Samsung Galaxy S26 Ultra. We are so happy to hear how pleased you are with the usage and capabilities of your new device including Galaxy AI that you have been using with increasing frequency. We have provided a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on July 26, 2026
Posted by: Jayman
[This review was collected as part of a promotion.] GALAXY AI Makes things easier to f I n on the net. With all great samsung phone I wish the menu was made it easier to find the setting to make it easier to customize you phone. Or make accessible in the open app or settings change button in open app. Phone is used for home use only. Also keep getting notice of out of storage space from google and Gmail but just got the phone with 512 memory.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 27, 2026
Hey Jayman, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are finding your device easy to use, and such an amazing asset to your life for a range of tasks. We have provided a link to the complete manual to help you customize your device and adjust the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Greatest device ever
on July 26, 2026
Posted by: LovetheS26ultra
[This review was collected as part of a promotion.] Galaxy AI is the best device. Has privacy without having a screen protector. Blocks your messages from being scene by other people. Saves you money having it built into the phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 27, 2026
Hey there LovetheS26ultra, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how much you are enjoying your new device, and that you are finding the Privacy Display a great addition toyour experience every day. We have provided a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
10 outta 10 DO recommend!
on July 26, 2026
Posted by: Pinkee
[This review was collected as part of a promotion.] This is hands down the best phone I've ever had in the 20 years of having a cell phone the Galaxy AI is phenomenal it can do anything from making AI art to telling me how to take care of my skin based on a picture of my face. Highly highly recommend!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 27, 2026
Hey Pinkee, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you love your device, and that you are finding it so phenomenal with the addition of Galaxy AI. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good product
on July 26, 2026
Posted by: DoubleD
[This review was collected as part of a promotion.] We really like the new S26 phones and using smart switch was easy and straight forward. The new Galaxy AI integration into the product is going to take some getting used to but so far, its working as advertised.
The camera is out of this world great. Picture quality is so much better than my older galaxy phone. So many new features like slow motion and AI picture mods that we are learning.
Love the new phone thus far and look forward to learning all about and exploring all the new features.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 27, 2026
Hi DoubleD, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that your new device has been easy to setup and made a great inital impression with the added features. We have provided links to the complete manual and the Samsung Support Team to help you fully explore and customize your device, as well as answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra
on July 26, 2026
Posted by: Shepard
[This review was collected as part of a promotion.] My S26 Ultra is great. Excellent pics, gaming and streaming. The clearest screen and very reactive to touch. I've had an s series for several years and so far this one's been the best. I use it for everything.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 27, 2026
Hi Shepard, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear how great you are finding your device for capturing amazing photos and videos, and playing your favorite games. We would love to hear from you again in the future if any questions come up about your device, or you would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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