Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8
(18,000 Reviews)
Rating breakdown 18,000 reviews
5 Stars
15,717
4 Stars
1,812
3 Stars
284
2 Stars
82
1 Star
105
64%of customers recommend this product.
(
106 out of
166)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
1
Terrible waste of money
on September 23, 2026
Posted by: Triscu1t
Next to nothing upgraded. Poor quality control with internal phone issues. I wouldnt recommend to anyone.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, September 24, 2026
Hi there Triscu1t, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it is when your device is not meeting your expectations. Without knowing the details of your frustrations, we have provided a link to the full manual to help you customize your device, and discover the full capabilities. We have also provided a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Mashiachs opinion on the s26 ultra
on September 23, 2026
Posted by: MAki18
[This review was collected as part of a promotion.] I chose
"I absolutely love the **Samsung Galaxy S26 Ultra** because it genuinely feels like the ultimate powerhouse device in my pocket. The massive **6.9-inch display** is incredible for gaming and streaming, especially with the new **Privacy Display** feature that keeps shoulder-surfers from snooping on my screen when I am out in public. On top of that, having the built-in **S Pen** is a total game-changer for quick notes and photo editing, while the **200MP quad-camera system** captures photos and low-light videos better than almost anything else out there. Between the lightning-fast **Snapdragon 8 Elite Gen 5** processor and a massive battery that fast-charges to 75% in just 30 minutes, it is a phone that completely keeps up with everything I throw at it without missing a single beat."
"I absolutely love the **Samsung Galaxy S26 Ultra** because it genuinely feels like the ultimate powerhouse device in my pocket. The massive **6.9-inch display** is incredible for gaming and streaming, especially with the new **Privacy Display** feature that keeps shoulder-surfers from snooping on my screen when I am out in public. On top of that, having the built-in **S Pen** is a total game-changer for quick notes and photo editing, while the **200MP quad-camera system** captures photos and low-light videos better than almost anything else out there. Between the lightning-fast **Snapdragon 8 Elite Gen 5** processor and a massive battery that fast-charges to 75% in just 30 minutes, it is a phone that completely keeps up with everything I throw at it without missing a single beat."
Value
5
Response from Samsung USBy R&R Team, September 24, 2026
Hi there MAki18, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how amazed you have been by the features and capabilities of your device, and that it has been such a game-changer for many daily tasks. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The AI processing power is amazing!
on September 23, 2026
Posted by: TheSMFW
[This review was collected as part of a promotion.] I cose to upgrade from the Galaxy S25 Ultra to the S26 Ultra for the Upgraded AI processing, and the camera sensor upgrades. I pair it with my Galaxy Watch 8 44mm for AI health monitoring as well. I use AI so much throughout my day, and it just keeps get better! These phones are incredible, fast, and unbeatable! If you haven't upgraded to the Galaxy S26 yet, DO IT! You will not be disappointed... So many useful features, I can't even name them all!
Value
5
Response from Samsung USBy R&R Team, September 24, 2026
Hi there TheSMFW, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how much you are finding your device so helpful with the addition of Galaxy AI, and that this device so perfectly integrates with your Galaxy Watch. We have shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone has awesome features
on September 23, 2026
Posted by: BigBlaq
[This review was collected as part of a promotion.] I had to upgrade from my S23 Ultra because it just stopped working. But my new S26 Ultra is a feature packed upgrade I watch movies, football games, and my favorite TV shows. I use it for work and school also
Value
5
Response from Samsung USBy R&R Team, September 24, 2026
Hey BigBlaq, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are enjoying your upgrade to this device, and that it has been so useful for work, school, and your favorite hobbies. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 23, 2026
Posted by: Jesusisreal
[This review was collected as part of a promotion.] I love the big screen. It has the best space for pictures. Easy to do multiple functions at one time which helps me alot at work. I love this phone.
Value
5
Response from Samsung USBy R&R Team, September 24, 2026
Hello there, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are so pleased with the larger display size for multi-tasking. We have provided links to resources to help you fully explore and customize your device, as well as answering any questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
2026 Ultra
on September 22, 2026
Posted by: Badkarma
[This review was collected as part of a promotion.] I update my device from the S22 to S26 Ultra. I couldn't be happier. So many additional features and now with AI, there isn't much I can't do with it.
Value
5
Response from Samsung USBy R&R Team, September 24, 2026
Hey Badkarma, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We love hearing that you are so thrilled with your device, and that Galaxy AI has been such an amazing value during your usage. Please, reach out to us again in the future any time you have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung swapped the titanium frame back to an Armo
on September 22, 2026
Posted by: GALLO1
[This review was collected as part of a promotion.] As soon as you wake up, your phone generates a personalized snapshot summarizing sleep stats, local weather, traffic conditions, and upcoming calendar appointments directly on your lock or home screen.
Value
5
Response from Samsung USBy R&R Team, September 24, 2026
Hi there Gallo1, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that the addition of Galaxy AI has been so helpful with your daily planning and organization. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 22, 2026
Posted by: Vettegirl
[This review was collected as part of a promotion.] I chose to replace my S21 ultra with the S26 ultra and I love it. The camera is amazing and takes great photos. The battery life so far has been impressive. And I'm sure there are many more things I will love about this phone the more I learn it's features.
Value
5
Response from Samsung USBy R&R Team, September 24, 2026
Hey Vettegirl, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We love hearing that you are enjoying the enhanced camera capabilities of your upgraded device, and that the battery is keeping up with your usage every day. We have provided a link to the full manual to help you further explore and customize your device at your convenience. We have also provided a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US