Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8 out of 5
4.8
(18,000 Reviews)
Open Ratings Snapshot
Rating breakdown 18,000 reviews
5 Stars
15,717
4 Stars
1,812
3 Stars
284
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
106 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
4 out of 5
4
Galaxy S26 Ultra
on September 24, 2026
Posted by: Jimboy
[This review was collected as part of a promotion.] I’ve been enjoying my Samsung Galaxy S26 Ultra, especially the AI integration. The AI features feel genuinely useful and make the overall experience much more intuitive.
My only hesitation is the camera. For some reason, I feel like my S25 took better photos. I’m not sure if the S26 Ultra camera is actually a step back or if I just haven’t learned how to use all of its camera settings properly yet. 😅 I definitely need to play around with it more.
Overall, I am glad I chose S26 Ultra. I really like the phone. Samsung guy forevahh! The AI integration is probably my favorite part so far, but I’m still trying to figure out how to get the best results from the camera.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Working as expected!
on September 24, 2026
Posted by: RedFireFox
[This review was collected as part of a promotion.] I chose to review my S26 Ultra because of how well this phone fits my needs! I love the S. Pen, I love all the features on the phone. I love the way it fits in my hands. Its Not too small, not too big, and I just love using this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26Ultra is the Ultra Phone to Use
on September 24, 2026
Posted by: JeGotToTalk
[This review was collected as part of a promotion.] When trying to see where I would go after owning the S21Ultra, I chose the S26Ultra and found that is is the ultra phone of phones. Pictures are clear and detailed. The AI assistant is like a personal assistant to me. The phone fits perfectly into my hands. Not too big or to small. Not heavy at all. When I am in a situation where I need to take notes but forget a notepad or even a pen, the S26Ultra's pen can be easily pulled out and not taking is ON!!! Also love to doodle and draw pictures using the phone. I chose the S26Ultra because it is literally a handheld laptop that gets the job done. Note writing, beautiful pictures, calendar and reminders that keep me on point, able to sign documents sent to me on the go. Oh I forgot to mention the clear and beautiful pictures when gaming or watching a movie. This phone has so many valuable uses and does so much you will never get board and will be always learning something new. I chose THE BEST to do my best EVERYTHING. 👌
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 25, 2026
Hey JeGotToTalk, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are loving your device, and how perfect it has been for so many daily tasks especially with the addition of Galaxy AI. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!!
on September 24, 2026
Posted by: SamsungFamily
[This review was collected as part of a promotion.] I had the S23 Ultra and it had by far what I considered the best camera to this point. One of my daughters upgraded to an S24, the other an S25.
They are happy with the phones because they were looking for something smaller, but I was not, and I wasn't tickled with their photo quality. And that's my main concern in a phone.
The S26 Ultra in most ways, is even better than the 23 Ultra I was holding on to. There is a certain point where it will change to a different camera and be blurry and I haven't figured out how to change that, except for backing up and zooming in / moving away from or closet to an object.
In general, though it is the best upgrade since the 23 and I personally would stay away from the 24 and 25. The 26 series is an improvement. I love my phone!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The camera is awesome
on September 24, 2026
Posted by: Galaxyluvah
[This review was collected as part of a promotion.] I chose the galaxy 26 ultra because of the camera capabilities and storage. So far it has been super fast and I have had so much fun making stickers out of my friends photos.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 25, 2026
Hey Galaxyluvah, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you have been impressed thus far by the processing speed and fun features available on your device. We have provided a link to the full manual to help you fully explore the enhanced capabilities of your device, and customize the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Can it get any better?!
on September 24, 2026
Posted by: hypercrag
[This review was collected as part of a promotion.] I chose this device because I needed a reliable smartphone that could handle intensive multitasking, and it has absolutely delivered on that front. The performance is incredibly fluid thanks to the updated processor, and the phone stays remarkably cool even when running multiple demanding applications simultaneously. I am also thoroughly impressed by the 6.9-inch display, which is bright, sharp, and easy to read outdoors. The built-in privacy viewing mode is an excellent feature that keeps my screen secure from onlookers when I am out in public.The camera system is another massive standout. The 200MP main sensor captures exceptional detail in daylight, and the low-light performance is a major upgrade from older models, showing very little grain. The inclusion of the stylus makes jotting down quick notes highly convenient. While the large size of the device takes some getting used to, the thinner design and rounded edges make it surprisingly comfortable to hold for extended periods. It is a powerful, well-refined piece of hardware.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 25, 2026
Hey Hypercrag, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how amazed you have been by the enhanced features and capabilities of your device, and that it has been so helpful for a range of daily tasks. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device during usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on September 23, 2026
Posted by: Jartzy
[This review was collected as part of a promotion.] I've been needing a phone that I can use or photography and playing games, that's why I chose the s26 ultra
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First ultra
on September 23, 2026
Posted by: Cartergz09
[This review was collected as part of a promotion.] This is my first Samsung S26 ultra, and it has ran perfectly fine. I love it. The versatility on it is amazing
I use it for work. I can use it for streaming. The cameras are amazing. I love them.
The capabilities with expert raw is just too good
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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