Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8 out of 5
4.8
(7,554 Reviews)
Open Ratings Snapshot
Rating breakdown 7,554 reviews
5 Stars
6,621
4 Stars
745
3 Stars
119
2 Stars
28
1 Star
41
70%of customers recommend this product. 
(
62 out of 88
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
3 out of 5
3
Like it so far
on March 23, 2026
Posted by: Hakhsbduenu22
[This review was collected as part of a promotion.] My galaxy ai phone the s26 ultra is pretty good so far. Im still learning all the features maybe once I do more ill have a better review as of right now I thought it would do more lol. But I do like it so far. Pretty fast and can take good pictures as well as the privacy mode. Maybe the fingerprint thing could be better. And have better tips for the photo editing I already tried and it doesn't seem like how it shows on the ad. But im still working on it. And for the pen it says can mess up due to having a magnetic case but if that was already known it should of said that or not have magnetic cases lol. But that's all for now. Entering in the sweeps.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMarch 23, 2026
Hey there Hakhsbduenu22, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are enjoying the inital usage of your device, and that you are working to fully discover the capabilities of your new device. We have provided a link to an article to help you with the fingerprint reader on your device. We have also provided a link to the complete manual for your device to aid you in your exploration and alignment of your device to your preferences. We have also provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on March 24, 2026
Posted by: Shannon56
[This review was collected as part of a promotion.] I love the new 26ultra all the best apps a little confusing but I will figure everything out as I go through it. Thank you
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on March 24, 2026
Posted by: Pimp69
[This review was collected as part of a promotion.] Love this phone something about it it's way better than the 25 and the AI is crazy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Sturdy product
on March 24, 2026
Posted by: Gork
Good phone and watch. Phone has good storage, camera clear photos, and watch has nice features as well it's memory and clarity both phone and watch appears to be very durable.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is overall amazing
on March 24, 2026
Posted by: Duke25
[This review was collected as part of a promotion.] This product is overall amazing. I use my Samsung device every day for streaming, gaming, and staying connected, and it handles everything smoothly without lag. The display is super clear and vibrant, which makes watching movies and sports a great experience.
One of my favorite features is Galaxy AI—it actually makes everyday tasks easier, from improving photos to helping with quick searches and productivity. The battery life is solid and lasts me through the day, even with heavy use.
Overall, I’m really impressed with the quality, speed, and smart features. Definitely worth it if you want a reliable and powerful device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awsome phone.
on March 24, 2026
Posted by: Frodo2040
[This review was collected as part of a promotion.] Galaxy AI is wonderful help with all my work, makes my job really easy. Can't stop using it. Best AI so for.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my new phone.
on March 25, 2026
Posted by: Lbvp220
[This review was collected as part of a promotion.] I'm really enjoying using all the new tech in the phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Seems much faster than the 24
on March 25, 2026
Posted by: Kevrm60
[This review was collected as part of a promotion.] The Galaxy ai works great even in photo editor. Phone is faster smooth an like the new design.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMarch 25, 2026
Hey Kevrm60, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear how much you are enjoying using Galaxy AI to enhance your photos and enjoy your camera in a whole new way. We have provided a link to the complete manual to help you discover all of the amazing features of your device, and align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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