Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8 out of 5
4.8
(18,201 Reviews)
Open Ratings Snapshot
Rating breakdown 18,201 reviews
5 Stars
15,892
4 Stars
1,833
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
5 out of 5
5
Perfection
on April 9, 2026
Posted by: albmoreno10
[This review was collected as part of a promotion.] Galaxy AI offers exceptional call tools, including live translation, and provides excellent support for grammar and texting, in addition to extensive customization options and the privacy display was the ultimate addition to the S26 series
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
NEW PLAYER ON THE BLOCK
on April 9, 2026
Posted by: Alexc245
[This review was collected as part of a promotion.] The S26 ultra brings back some familiarity back into the game. But with a brand new twist and new security features that make it stand out from the competition with the new privacy screen, built into the phone, no more having to spend on privacy screens protectors that dont rwally work most the time , I absolutely love the s26 ultra and the new design, making it a lot sleeker.Slimmer and lighter the s26 ultra definitely worth the price.I recommend it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I loved it, it's very fast and I can manage all my
on April 9, 2026
Posted by: Vanelindoeventos18
[This review was collected as part of a promotion.] I'm using my Samsung S26 Ultra for business and the Galaxy AI has been a great help, and now especially the ease of using programs; I've loved its whole new system
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great but missing
on April 9, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love almost everything except that the spen can no longer take pictures anymore, I used that so much on my s23 ultra. Pretty bummed out but the speed and connectivity of the s26 is superb. The Bluetooth spen is why the 4 stars. Bring it back please
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra
on April 9, 2026
Posted by: Supergreen
[This review was collected as part of a promotion.] Best phone i used it every!!!!!!!!!!!!!!!!!!!!!!!!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great update
on April 9, 2026
Posted by: Spendmoney
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is a major upgrade in both performance and overall user experience. The battery life is consistently strong and easily lasts through heavy daily use, including gaming. Speaking of gaming, the phone runs all my games smoothly without lag or overheating issues.
The camera system has definitely improved as well, producing sharper and more detailed photos in a variety of conditions. While I haven’t explored every Galaxy AI feature yet, the ones I’ve used so far are impressive. The photo assist tool makes it incredibly easy to remove unwanted background objects, and the results look clean and natural.
One of my favorite features is the call assist function, which does an excellent job filtering and managing spam or unwanted calls—it’s surprisingly useful in everyday life.
Overall, this is a powerful, well-rounded device that delivers on performance, camera quality, and smart features. Highly recommended.
Note: I did use one of the devices AI tools to help refine and polish this review. I say it looks pretty good.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is awesome, it has great features,
on April 9, 2026
Posted by: Angel46
[This review was collected as part of a promotion.] I love my galaxy s6 ultra, the camera is excellent, anything you can think of to do, this phone is ready. Notes, documents, voice messages. Ai equipped. Lots of storage for my pictures. Everything you could want in a phone and more
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Bluetooth Buggy
on April 9, 2026
Posted by: StillHookedOnSamsungGuy
[This review was collected as part of a promotion.] Very excited when I received phone early. SWITCHED every over. Paired Galaxy Pro 3 earbuds but connection kept failing. Attempted to connect to Uconnect Infotainment on 2024 Jeep Grand Cherokee but was unable. Contacted Samsung Customer Care, tried several troubleshooting tactics but still unable. Returned phone and keeping S25 Ultra which has more storage. Didn't see enough improvements to justify cost of keeping anyway. HOPEFULLY 8.5 makes debut SOON.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, April 10, 2026
Hello there, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how distressing it can be when your device is not operating as intended or expected. We have provided links to troubleshooting guides we have available to help you with the Bluetooth connection fo your device. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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