Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8
(13,328 Reviews)
Rating breakdown 13,328 reviews
5 Stars
11,645
4 Stars
1,342
3 Stars
204
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
4
Overall Design
on March 12, 2026
Posted by: Darwin121225
[This review was collected as part of a promotion.] My last phone Galaxy s24 ultra was fast and allowed me to multitask.
This phone is even better.
Thinner and lighter.
Very happy overall.
This phone is even better.
Thinner and lighter.
Very happy overall.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Moving after 3 years of flip phone
on March 12, 2026
Posted by: Flipphonegetbettersoon
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is a powerhouse that marks a significant shift in my mobile experience. After three generations of Flip phones, returning to a traditional slab felt like a risk, but the S26 Ultra justifies its footprint immediately.
The most striking improvement is the battery life. While the Flip series often required a mid-day top-up, the S26 Ultra easily cruises through a full day of heavy use. The camera system is equally transformative; the zoom capabilities are unparalleled, capturing crisp details at distances that were previously just blurry pixels. Transitioning between devices was surprisingly seamless—the setup process was fast and intuitive, though I encountered a hurdle once the hardware was ready.
The most frustrating aspect remains the app login process. While the system moves your data, banking and healthcare apps require tedious manual setup and multi-factor authentication for each one. It’s a necessary security hurdle, but it dampens the "new phone" excitement when you have to manually re-verify your entire digital life.
On a brighter note, the audio quality is a sleeper hit. The speakers provide a much fuller, richer sound profile than the thinner Flip models. Overall, despite the manual effort required for app logins, the S26 Ultra is a massive upgrade
The most striking improvement is the battery life. While the Flip series often required a mid-day top-up, the S26 Ultra easily cruises through a full day of heavy use. The camera system is equally transformative; the zoom capabilities are unparalleled, capturing crisp details at distances that were previously just blurry pixels. Transitioning between devices was surprisingly seamless—the setup process was fast and intuitive, though I encountered a hurdle once the hardware was ready.
The most frustrating aspect remains the app login process. While the system moves your data, banking and healthcare apps require tedious manual setup and multi-factor authentication for each one. It’s a necessary security hurdle, but it dampens the "new phone" excitement when you have to manually re-verify your entire digital life.
On a brighter note, the audio quality is a sleeper hit. The speakers provide a much fuller, richer sound profile than the thinner Flip models. Overall, despite the manual effort required for app logins, the S26 Ultra is a massive upgrade
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I like how fast and responsive the screen is.
on March 12, 2026
Posted by: riverofsouls
[This review was collected as part of a promotion.] So easy to transfer files from older device.. everything went smoothly and fast.. the phone itself it's very fast and easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product
on March 12, 2026
Posted by: Dodirty
[This review was collected as part of a promotion.] I always been a fan of galaxy ultra series. I love the style and the comfortability of this new s 26 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Get things done faster
on March 12, 2026
Posted by: Samsungfan
[This review was collected as part of a promotion.] Using Galaxy AI as made it easier to get things done. From messaging to emails to daily checklists Galaxy AI helps you keep everything organized so you don't miss a beat. I highly recommend purchasing the new Galaxy S26.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Game changer device
on March 12, 2026
Posted by: Reviewer19
[This review was collected as part of a promotion.] The Samsung s26 ultra is a really light phone with a great potential for any endeavor.
I've had this phone for two days and I had noticed the screen resolution and improvements that you would expect on a high end piece of technology
I would highly recommend buyers that if they're interest in a customizable experience they should try it because the Performance in every single area is outstanding
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Buy!!
on March 12, 2026
Posted by: Charlie02
[This review was collected as part of a promotion.] I love the S26, it has a nice sleek look. The streaming is fast, clear and has no interruption. I use it daily to complete homework assignments, work related reports. It has great durability and quality for the type of work that I do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not a significant upgrade
on March 12, 2026
Posted by: Slafshopz
from Las Vegas
Decided to return for 3 reasons: 1) trade in refund same regardless of storage. I have 1T. Trade in value same as 256Gb.
2) no Qi 2.1
3) no battery tech upgrade
2) no Qi 2.1
3) no battery tech upgrade
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
5
Value
2
Response from Samsung USBy R&R Team, March 13, 2026
Hello there Slafshopz, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We know it can be disappointing it can be when you have a new device that is not meeting your expectations. New cases with the magnetic charging do allow for the Qi 2 charging you are seeking with your device. We have also shared links to articles to help you maximize the battery life of your device at your convenience. We have lastly, provided a link to the Samsung Support Team to assist you if you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Samsung Community
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US