Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8 out of 5
4.8
(13,332 Reviews)
Open Ratings Snapshot
Rating breakdown 13,332 reviews
5 Stars
11,647
4 Stars
1,343
3 Stars
205
2 Stars
54
1 Star
83
65%of customers recommend this product. 
(
91 out of 140
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
5 out of 5
5
Love the new design.
on March 13, 2026
Posted by: Nessa28
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is the best Android phone yet with a truly innovative and definitely love the useful Privacy Display. You also get promising ‘agentic AI’ features like Now Nudge which is actually pretty cool. Personally, I’m more impressed with the S26 Ultra’s hardware + software innovations.
Samsung lover since day 1 and forever. Super happy about my purchase along with the amazing deals I received through samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgraded from a Z Flip 6
on March 13, 2026
Posted by: Ilikeitunlocked
[This review was collected as part of a promotion.] The functionality of the Galaxy S26 Ultra is top notch. The screen clarity is peak. Taking me a while to get used to the weight in my hand though bc it's noticeably more bulky than the Z Flip 6. Galaxy AI is interesting. I am still relatively new in using these features, but turning photos into sketches or other fun drawing styles is pretty neat.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone S26 Ultra
on March 13, 2026
Posted by: Ultra2026
[This review was collected as part of a promotion.] This is new but I like the light weight of the phone. The privacy and I am excited to learn more about it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone S26 Ultra
on March 13, 2026
Posted by: Ultra2026
[This review was collected as part of a promotion.] This is new but I like the light weight of the phone. The privacy and I am excited to learn more about it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great potential but...
on March 13, 2026
Posted by: Jonas88
[This review was collected as part of a promotion.] It's a great phone with a major problem. Since I have it i can use Android Auto. It's not working at all. I don't know why. I have tried multiple things, but nothing has worked yet.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMarch 13, 2026
Hi there Jonas88, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We know how important specific features on your device are to you for your enjoyment and safety at times. We have provided a link to an article to help you connect your device to your car. We have also shared a link to the Samsung Support Team for your convenience if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
No more lag
on March 13, 2026
Posted by: Shini87
[This review was collected as part of a promotion.] ​The S26 Ultra (1TB/16GB) isn't laggy anymore like the previous model. Before, there was a slight delay between tapping an icon and the app opening, but now it's very smooth and I love it. The other new features are also great—like the camera lock during video recording and the f/1.4 lens.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S26 Ultra is awesome
on March 13, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra has quickly become the center of my daily routine, and it truly feels like a device built for everything I do. From the moment I start my day, Galaxy Al helps keep me organized with smart suggestions, photo enhancements, and productivity tools that save time without feeling intrusive.
I use my Galaxy S26 Ultra constantly for streaming shows and movies, and the large, vibrant display paired with powerful speakers makes everything look and sound incredible. Sports highlights are smooth and immersive, and gaming performance is fast and responsive with no lag, even during long sessions. For work and school tasks, multitasking is effortless—splitting screens, taking notes, and joining video calls all feel seamless.
The camera system fits perfectly into my daily life, capturing sharp photos and videos whether I’m documenting family moments or scanning documents on the go. Battery life easily lasts through busy days, which means less time charging and more time actually using the phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
I should have kept my s24 ultra
on March 13, 2026
Posted by: Cleveland561
[This review was collected as part of a promotion.] I was so excited about the s26 ultra. The battery in this new phone, it does not hold up all day even with the same settings.I had in my s24 ultra. They removed all of the functions of the spen the bluetooth so you can't control your camera anymore. The cameras are a lot better, a lot clearer. M the AI is completely up-to-date but I need a battery that can last me full day.
Value
2 out of 5
2
Response from Samsung USBy R&R TeamMarch 13, 2026
Hello Cleveland561, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how important the lasting battery life of your device is to you. Your device is designed to learn your consumption habits over a short period of usage, and adjust automatically to maximize the battery life. This process is helped along by letting the battery run rather than being connected to power for prolonged periods of time during the day. We have provided links to troubleshooting guides to assist you in maximizing the battery life manually if your battery does not adjust as intended. We have also shared a link to an article to help you with the redesigned S Pen features available on your device. Lastly, we have provided a link to the Samsung Support Team to assist you if you continue to experience frustrations or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Written by a customer while visiting Samsung US
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