Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8
(14,789 Reviews)
Rating breakdown 14,789 reviews
5 Stars
12,922
4 Stars
1,492
3 Stars
227
2 Stars
59
1 Star
89
66%of customers recommend this product.
(
98 out of
149)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
3
Not Happy with Battery Capacity, Heating Issue
on August 9, 2026
Posted by: AP93339
[This review was collected as part of a promotion.] I wish there were more options available from other brands when it comes to this product, but it seems like Samsung has a monopoly on the market. Unfortunately, that leaves consumers with very few alternatives to choose from.
Specifically regarding this item, I've noticed it has heating issues that can be quite concerning, and its battery capacity is only average, remaining unchanged compared to previous series models. Moreover, I believe the build quality of the S25 series was significantly better than that of the S26, which adds to my disappointment. Overall, I feel that there is a lack of innovation and improvement in this latest series.
Also, the price increase was another disappointment.
Value
3
Response from Samsung USBy R&R Team, August 10, 2026
Hey there AP93339, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We understand how distressing it can be when your new device is not meeting your expectations in functionality. We have provided links to resources to help you with the temperature and battery life of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you if you are interested in exploring protective accessories for your device, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
Much lighter than S22 Ultra
on August 9, 2026
Posted by: Droid4life
[This review was collected as part of a promotion.] Hey y'all. So listen, I have been and Samsung user for years now and have never been unhappy with my choices. I had a minute 20 Ultra for what seems like an eternity before the screen blacked out on me. After a warranty replacement, I was introduced to the S series of the Samsung line and wasn't too disappointed with the S22 ultra 😀 but, I still missed my Note 20 Ultra. We'll let's fast forward to deciding i wanted a newer device that I could get long use of and settle in again with confidence that I have the best there is in the moment. I chose the SAMSUNG GS26 Ultra and the first thing you will notice is how much lighter it is. My Note 20 and S22 Ultra definitely had "weight" to them but my GS26 Ultra is feather light, but the display is absolutely beautiful. Of course being a new device there may be some kinks to work out but I am exploring tips and tricks to make this device customized to me and my personality. I chose the phone because of the features like privacy screen display built in, immersion display for watching videos or playing games and the color choices. I am also going to upgrade my watch from the 4 to the 9 40mm. Can't have new and old trying to work together...lol
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 26 Ultra
on August 9, 2026
Posted by: Savvysamung26
[This review was collected as part of a promotion.] I chose to make the switch to the Samsung with the new 26 ultra. I love how many different customizations I can make to my phone and I know there's still more to uncover. Selling feature for me was the privacy display for optional apps or toggle on/off when needed. I've always used a privacy screen protector. It's nice to have the option of not needing it all the time!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera features
on August 9, 2026
Posted by: Mare2Vaz
[This review was collected as part of a promotion.] I chose this phone for it's camera resolution and zooming. It has a lot of new great features that come in handy on a daily basis as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Baby Blue Is The Right Choice For You
on August 9, 2026
Posted by: BabyBlueBoy
[This review was collected as part of a promotion.] I chose the S26 Ultra after Googles Pixel update killed the battery life of their Pixel series. It took them over 6 months to finally release a fix and even when they announced it. It was still months away from release. I couldn't deal with it any longer and started looking around. I haven't had a Samsung phone since the last Note series. Once I saw the Baby Blue color and the Stylus had returned I was hooked. The battery is much larger than my Pixels, camera is an upgrade, camera zoom is vastly upgraded, surprisingly less AI features (this I like a lot) compared to everything the Pixel kept adding in (which caused the battery drain), the new flat edges making a return is also greatly appreciated (not a fan of curved edges). The processing speed and loading times for everything is refreshing and amazing. I absolutely love this phone in every single way I could think of compared to my old Pixel.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade from S23 Ultra and couldn't be happier
on August 9, 2026
Posted by: SamsungUser4Life
[This review was collected as part of a promotion.] I had many options to choose from when upgrading from my S23 Ultra and after alot of thinking and research of all the different devices available I chose to go with the S26 Ultra. A couple of the deciding factors for me was the camera, new screen upgrade to the QHD+, and the privacy display setting. I couldn't be more happy with my choice. I love how slim and sleek they kept the design. As far as the physical phone itself it honestly didn't seem all that much different. Once you turn it on and dial in the settings, that's a whole different story. I can really tell the difference in the vivid display setting when put in the QHD+. I can't believe how smooth the high resolution display seamlessly flows and pretty much everything I watch from movie streaming to gaming is so fine and clear. I also use a Fold 6 as one of my devices and though it has a larger viewing screen when unfolded, I find myself defaulting to my S26 for streaming my animated shows and movies. I only wish my TV had the same picture quality so I wasn't watching everything on my phone lol. The processor is fast enough to handle my day to day activities, checking emails, watching news, and the occasional YouTube stream. The S pen is slimmer and is feather light, while still having a nice feel in the finger's. No drag or lag with the pen either. Not once have I had an issue as long as you take anything magnetic off the back ie. Magsafe devices. And I love that the phone will remind you in advance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I miss my s26 ultra phone
on August 9, 2026
Posted by: Lovethes26ultra
[This review was collected as part of a promotion.] I had this phone stolen from me and I miss it very much but it's very costly so I can't replace it any time soon. This phone had all of the features I loved. I chose it cause it had a stylus pen that I can't live with out. It has a large screen so I can see it very well and text better. Plus the cameras are amazing and the phone is fast. Loved it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, strong battery, love they pen!
on August 9, 2026
Posted by: LoveMyS26Ultra
[This review was collected as part of a promotion.] This is my second Galaxy with a pen. My first one was a Note 10 Plus... If you remember that phone, you're old lol. I've owned Galaxies since the S2 and they're great phones. I picked up a S26 Ultra because of the innovative digital privacy screen, it's an amazing feature and unique to this phone... But I had forgotten about kind of forgotten about the convenience of a pen. I would be but this phone again in a heartbeat and would highly recommend it. Everything from the speed, the battery life, the amazing camera and the two features I mentioned... No other phone can touch it.
Value
5
Written by a customer while visiting Samsung US