Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8
(13,390 Reviews)
Rating breakdown 13,390 reviews
5 Stars
11,693
4 Stars
1,350
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
5
Excellent
on March 19, 2026
Posted by: BKAUTO
[This review was collected as part of a promotion.] Hello everyone this is Bk Auto Our company respects all the best devices that Samsung offers for customer We bought 7 phones Galaxy s26 Ultra Samsung the best always 🌟🌟🌟🌟🌟
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best keeps getting better!
on March 19, 2026
Posted by: RichieRich
[This review was collected as part of a promotion.] I just got my hands on the Galaxy S26 Ultra and wow, it’s seriously impressive. The screen is stunning, with colors that pop and a super smooth touch experience. The camera is top-notch, capturing details that feel almost unreal. But the real game-changer for me is Galaxy AI—it’s like having a personal assistant that learns your habits and makes things way easier. Whether it’s organizing photos or suggesting the best settings for your shots, it’s genuinely incredible. Overall, this phone feels like a powerhouse that keeps getting better with every use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really love performance overall so far
on March 19, 2026
Posted by: Juls23
[This review was collected as part of a promotion.] I love the clean design and the quality on the pictures. No issues performance wise so far. I am really satisfied with my device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Plesently Suprised
on March 19, 2026
Posted by: Bullseye81
[This review was collected as part of a promotion.] I must start by saying that I'm not a fan of lighter or slimmer phones I personally feeling my device in my hand. To get the in hand design the way I like required my preferred brand case. But let's get past esthetics and get to the device itself, The Screen- Ive heard SO many people talk about viewing angles, brightness, clarity and all that. I can say for me none of this has been an issue, the screen is GORGEOUS in EVERY way! The battery Life- I can have youtube playing all day listening to documentaries and after 8 hrs. I get home and have at least 50% battery!! I run at 3/4 brightness and have my resolution on the best setting!! I hope this has been helpful for you if your looking at the S26 Ultra!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has nice features.
on March 19, 2026
Posted by: Quiti94
[This review was collected as part of a promotion.] I purchased the Samsung Galaxy 26 Ultra and i must say I'm impressed. Although I fo feel like it can overheat at times and it makes me concerned since I use it everyday. Will it combust? But overall I love it! I love how it has intergrated privacy protection. When I purchased the Samsung Galaxy S26 Ultra I had the perks of getting a free screen protector and a case. Which comes in handy since most manufacturers out there still don't know that well this new device series. I would say that it'd be amazing if they could put in a charger head included for atleast some of the series. Overall great device, still exploring it everyday and everyday we learn something new.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like this phone I love the screen privacy
on March 19, 2026
Posted by: Kevin19
[This review was collected as part of a promotion.] I like this phone , I love the screen privacy , camera good the memory , and everything i like it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Glitchy as heck.
on March 19, 2026
Posted by: SamsungJohn
[This review was collected as part of a promotion.] This phone has a mind of its own. I don't know if One UI 8.5 just wasn't ready or if Galaxy AI is the issue, but this phone has problems. It drops wifi whenever it wants. Android auto drops constantly. I'm always having to restart this phone.
I'm a Samsung guy all the way, but this phone doesn't make me happy at all.
Also, where did Samsung Messages go? It's not even in the store anymore!
Change is supposed to be good.
This hasn't been.
I'm a Samsung guy all the way, but this phone doesn't make me happy at all.
Also, where did Samsung Messages go? It's not even in the store anymore!
Change is supposed to be good.
This hasn't been.
Value
2
Response from Samsung USBy R&R Team, March 19, 2026
Hello SamsungJohn, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it can be when your device is not operating as intended or expected. We have provided links to articles to help you troubleshoot the Wi-Fi and car connection with your device. We have also provided a link to the complete manual to assist you with different setting options for your messaging app. We have lastly, provided a link to the Samsung Support Team to assist you if you continue to experience frustrations, or you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my s26 ultra
on March 19, 2026
Posted by: Samsungfan
[This review was collected as part of a promotion.] The privacy screen is great and very useful, I love the use of AI in the photos and everything we can do with it, the screen is simply great for watching videos and the sound quality seems spectacular to me, the s26 ultra is the best!
Value
5
Written by a customer while visiting Samsung US