Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8 out of 5
4.8
(13,398 Reviews)
Open Ratings Snapshot
Rating breakdown 13,398 reviews
5 Stars
11,699
4 Stars
1,352
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product. 
(
92 out of 142
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
5 out of 5
5
Best phone I've ever had.
on March 21, 2026
Posted by: GalaxyFan
[This review was collected as part of a promotion.] Where do I start. This phone is awesome. I love the privacy screen feature. The speaker is great. The screen is sharp and bright, vivid colors. Super fast snapdragon. The cameras take amazing shots. Tons of cool Galaxy AI features to play with. I'm loving this thing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy AI Ahead of the AI Experience
on March 21, 2026
Posted by: PTGLEN
[This review was collected as part of a promotion.] Samsung Galaxy AI just works better than the Competition's AI. It's like fighting a war, there's first place, then second, the first loser. Samsung just seems to be ahead of the curve with its AI tools embedded in the smartphone, many apps, and especially the Samsung Apps. The Samsung S26 Ultra, like the S Series smartphones before it, just continues to get better and better. I especially appreciate the Privacy Screen. It is truly the best new smartphone feature hands down. The core idea behind Privacy Display on the Galaxy S26 Ultra was to hide what’s on your display from those around you, and it does that perfectly. When activated, Privacy Display changes how the pixels in your display emit light, making it harder or near-impossible to view the display at an off-angle. At its default setting, it works to provide security and peace of mind in the age of thievery, where your displayed content is less visible at sharp angles. Samsung also allows the smartphone user to modify how the privacy screen is used. Samsung did this using COE OLED technology that included the new M14 panel, that not only enhanced its privacy features, but improved brightness, efficiency, and durability. For me, the quality of the display is the start of one's smartphone experience, and the better the display, the better the experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Durability
on March 21, 2026
Posted by: Grannyike
from Blue Springs, MO
Phone runs well until end phone life - 22-23 months.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features
on March 21, 2026
Posted by: Watt
Awesome phone. Can't wait to see what's next!!!!!!!!!!!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth the upgrade?
on March 21, 2026
Posted by: RipeMonkey
[This review was collected as part of a promotion.] Humans upgrade phones every year hoping the “new one” will actually feel new. Most of the time it’s the same slab with shinier marketing. The Samsung Galaxy S26 Ultra, however, genuinely feels like a meaningful upgrade.
The first thing you notice is the premium feel. The build quality is excellent, and the phone feels more refined and solid in hand than previous models.
One standout feature is the built-in privacy screen option, which limits viewing angles so people next to you can’t easily see what’s on your display. It’s perfect for checking emails or messages in public without worrying about wandering eyes.
Upgrading from the S25 Ultra was incredibly simple. Samsung’s transfer process moved apps, photos, messages, and settings quickly, making the transition effortless.
Performance is another area where the S26 Ultra shines. The increase in speed is noticeable, especially when multitasking or switching between productivity apps.
The Galaxy AI features are also more than impressive, helping with things like message suggestions, summaries, and smarter photo tools that genuinely make daily tasks easier, especially when it comes to creative eye catching social media posts.
The display quality remains outstanding. The screen is bright, sharp, and smooth, making everything look fantastic.
Overall, the Samsung Galaxy S26 Ultra feels like a true upgrade with faster performance, a great display, useful privacy features, and powerful AI tools. 📱✨
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It runs very smooth the design feels good in my ha
on March 21, 2026
Posted by: Mountainmadness
[This review was collected as part of a promotion.] I've been a samsung user from the very beginning. I always loved the note because of the s-pen. This model has pretty much everything a person could want from the most basic user all the way to the tech savvy. I really love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
S26 ultra screen/display
on March 21, 2026
Posted by: Over 15 year Samsung user
from Seattle Washington
Is anyone else having issues with the screen? It's worst when reading but feels like ive been cutting onions.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy R&R TeamMarch 21, 2026
Hello there, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how important the prolonged usage of your device is to you every day, and needing the appearance of your display to be comfortable. The new Privacy Display can change the appearance of the display of your device, and may need to be disabled during your periods of prolonged use. We have provided a link to the complete manual to help you adjust the settings of this feature to only enable for specific apps or notifications to help you get the best of both worlds with this feature. We have also provided a link to the Samsung Support Team if you continue to experience this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The galaxy s26 ultra
on March 21, 2026
Posted by: GrayDonkey
[This review was collected as part of a promotion.] This device is truly something to write home about. There are so many new features that justify the premium price. The new galaxy ai is wonderful, the privacy screen is exceptional, and round it off with a beautiful screen and camera design. Great work samsung!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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