Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8
(13,403 Reviews)
Rating breakdown 13,403 reviews
5 Stars
11,703
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
2
Disappointing!
on March 23, 2026
Posted by: Joanna
I'm disappointed with the Galaxy S26 Ultra! I replaced my S23 with this, and the S23 is a much better phone. The fact that the S Pen has no connectivity and can't snap photos is a major downgrade. The built-in privacy screen isn't worth it when you can buy a privacy screen protector.
Response from Samsung USBy R&R Team, March 24, 2026
Hello Joanna, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when features you have used in the past have been changed and you are working to discover the new ways to use features you enjoy. We have provided a link to an article to help you with the redesigned S Pen features available on your device. We have also provided a link to the complete manual for your device to help you with the hand gestures and voice commands you can use with your camera, and the ways you can customize the privacy display to only enable with specific apps and notifications to provide an experience unique to display protectors you can find for your device. We have lastly, provided a link to the Samsung Support Team to assist you if you have questions about your device as you continue usage. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My new S26 Ultra best in class
on March 23, 2026
Posted by: Dwreckineffect
[This review was collected as part of a promotion.] The ease in which you can access your favorite apps is a real game stopper. Theres a ton of features that you must get acquainted with it will make your life a lot easier. The shortcuts on the locked screen are awesome use 2 of my most used apps for quick n easy access I love it. The camera I feel is the best that I ever had. Shooting video you can shot up to 8k resolution or 1080p and everything in between. Beautiful results all the time. Gaming is amazing! Stunning visuals for an experience you will love. Spen is my favorite feature n I use it always. I'm so excited because I haven't even scratched the surface of the tons of other features they have on my new S26 Ultra. Exciting times.... Oh n don't forget to check out Galaxy AI you will be amazed....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing privacy screen!
on March 23, 2026
Posted by: MidwifeHeather
[This review was collected as part of a promotion.] I am so thrilled that I've finally upgraded to the new S26 Ultra from the S23 Ultra! I'm a midwife so the privacy screen is absolutely top notch!
It was so easy to transfer everything from my old phone to the new phone, and I love that Galaxy AI is already installed! 🙌
The only thing that I'm not living 1000% is the shape of the stylus end. It doesn't match the shape of the corner of the phone if I don't put it in facing the right direction. Not a big deal though, in my opinion. Just honest feedback!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on March 23, 2026
Posted by: BruceH
[This review was collected as part of a promotion.] I purchase a Samsung Galaxy S series ultra every year for my personal use. The Galaxy S26 Ultra does not disappoint. It is a powerhouse of a phone, seems faster than my S25 Ultra, and every detail is outstanding. The inclusion of Galaxy AI seems to make everything work better and provides so much extra information for nearly every app and function.
The phone is stylish and well designed, looks great, and so far, performs outstanding. The transfer from my Galaxy S25 Ultra was seamless and worked flawlessly. Everything transferred correctly and everything was setup identical to my old phone.
Outstanding phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has exceptional improvements.
on March 23, 2026
Posted by: Lout28
[This review was collected as part of a promotion.] I use my phone for everything. Streaming, music, random scrolling, photos, texting, all of it. The S26 Ultra just makes everything feel easy.
The screen is huge and super clean, watching movies or even short videos actually feels immersive. It’s fast too. No lag, no weird glitches, just smooth the whole time, even when I’m jumping between apps or gaming.
The camera is insane. Pictures come out sharp without me needing to edit them, which I love. And the Galaxy AI features are actually useful. It quietly fixes things, suggests stuff, and just makes the phone feel smarter without being annoying.
Battery lasts all day, which is all I care about.
Only downside, it’s a bit large for smaller hands but honestly, worth it.
Overall it just feels like a phone that keeps up with me instead of slowing me down.
The screen is huge and super clean, watching movies or even short videos actually feels immersive. It’s fast too. No lag, no weird glitches, just smooth the whole time, even when I’m jumping between apps or gaming.
The camera is insane. Pictures come out sharp without me needing to edit them, which I love. And the Galaxy AI features are actually useful. It quietly fixes things, suggests stuff, and just makes the phone feel smarter without being annoying.
Battery lasts all day, which is all I care about.
Only downside, it’s a bit large for smaller hands but honestly, worth it.
Overall it just feels like a phone that keeps up with me instead of slowing me down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New ultra
on March 23, 2026
Posted by: Newuser
[This review was collected as part of a promotion.] Okay I haven't learned much about the AI but I'm working on it I like the phone my everyday things I like the product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great so far!
on March 23, 2026
Posted by: Krane26Ultra
[This review was collected as part of a promotion.] Love the new phone feels good in my hand. The new privacy screen is great and I'm really enjoying the Galaxy AI features. Already had it your my lunch through Uber eats a few times.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on March 23, 2026
Posted by: Tony22
[This review was collected as part of a promotion.] This phone has everything. Built in privacy screen, Galaxy AI, best camera. Runs fast and smooth. I've got zero complaints so far!
Value
5
Written by a customer while visiting Samsung US