Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8 out of 5
4.8
(13,407 Reviews)
Open Ratings Snapshot
Rating breakdown 13,407 reviews
5 Stars
11,707
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product. 
(
92 out of 142
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
4 out of 5
4
Nice looking phone
on March 24, 2026
Posted by: Fedsex
[This review was collected as part of a promotion.] It's good looking phone, but the battery is still not upgrading. Frustrating..
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Crisp and clean
on March 24, 2026
Posted by: KingAtlas
[This review was collected as part of a promotion.] The overall look and appearance of this phone are amazing. The screen is amazing, and honestly, after every photo I take, I have a "wow" moment because of how good it looks!
Galaxy AI jumps in to help whenever I need it and has been an awesome addition, and I've only scratched the surface of its capabilities.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GalS26 ultra
on March 24, 2026
Posted by: LoveGalaxy
[This review was collected as part of a promotion.] This device is awesome! The privacy screen and Galaxy AI is a plus!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not up to the hype!
on March 24, 2026
Posted by: Kdelmasters
[This review was collected as part of a promotion.] Upgraded from a s24 ultra to the s26 ultra.
Honestly, other than. The built in privacy screen, it's the same phone.
The upgrade bumped me to 512gb so I have more .memory now.
It does seem lighter, but all in all, I wouldn't do it again.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMarch 24, 2026
Hello Kdelmasters, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how important it is to feel that you've made a good investment in a new device, and are excited to use this device every day. We are pleased to hear that you are happy with the storage upgrade, and are finding it sufficient for keeping all of your important data and media. We have provided a link to the complete manual for your device to help you fully explore the enhanced features on your device including the horizontal lock and Galaxy AI. We also have great tutorial videos that highlight the new features on your device, and integrate them in to your usage. We have lastly, provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great Samsung device
on March 24, 2026
Posted by: Savvy22
[This review was collected as part of a promotion.] rlly luv da privacy screen, wish is squared but looks gud. performance is rlly amazing and resolution quite gud
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I miss the old s-pen features like a lot from s22u
on March 24, 2026
Posted by: Bigburger
[This review was collected as part of a promotion.] Galaxy ai has some neat features that take a bit away from amazing hardware on the s26 ultra and im so excited about the phone but I wish I could use the spen features that were taken away that were so amazing, plugging my phone into the tv and holding the spen to control everything made me feel like a god for having such an amazing device just always in my pocket but now with such a heavy loss of features it makes me just hope for a return in the future for something that shouldn't have left in the first place
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Didn't disappoint
on March 24, 2026
Posted by: Cazual6
[This review was collected as part of a promotion.] I upgraded from the Note10+, it was an upgrade in every sense.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Sad with samsung
on March 24, 2026
Posted by: Willie
A lot of money 💰 but the phone with 5000mh it's a joke a lot customer we need 7000mh
No, I would not recommend this to a friend.
Response from Samsung USBy R&R TeamMarch 24, 2026
Hey Willie, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how important the lasting battery life of your device is, and not having your usage interrupted during the day to charge your device. This device is designed to adjust automatically to your battery consumption habits and maximize after a short period of usage. We have provided links to troubleshooting guides to help you maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if you experience frustrations with the battery of your device, or you have questions about the capabilities of your new device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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