Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.8
(13,415 Reviews)
Rating breakdown 13,415 reviews
5 Stars
11,713
4 Stars
1,354
3 Stars
208
2 Stars
55
1 Star
85
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Customer Rating
5
Ultra Phone
on March 30, 2026
Posted by: Msg4869
[This review was collected as part of a promotion.] I have been using my Samsung S26 Ultra for about 3 weeks. In my opinion this is a huge improvement over the S25 Ultra. It just all around feel of the phone is better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S pen downgrade
on March 30, 2026
Posted by: Msalana83
[This review was collected as part of a promotion.] Bring back the Bluetooth s pen! That is the sole reason I rated it 4 stars instead of 5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Instant regret
on March 30, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I regret switching phones this year. It keeps loosing wifi signal. The sound quality blows. The speaker phone sounds horrendous on any end. Just a huge regret!
Value
1
Response from Samsung USBy R&R Team, March 30, 2026
Hi there Jenperez30, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We completely understand how frustrating it is when your device is not functioning as intended or expected. We have provided links to troubleshooting guides to help you with the Wi-Fi connection and audio quality of your device. We have also shared a link to the Samsung Support Team to offer additional assistance and options for resolution if you continue to experience the frustrations you mention. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Nice upgrade from the s24 ultra
on March 30, 2026
Posted by: Jimb515
[This review was collected as part of a promotion.] I love the new screen and the privacy screen option. It helps keep my info safe.
Just learning to use galaxy Ai to help automate daily task, looking forward to using galaxy Ai more
Just learning to use galaxy Ai to help automate daily task, looking forward to using galaxy Ai more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S26 Ultra is the best phone I've ever had! !
on March 30, 2026
Posted by: NYGiantsFan
[This review was collected as part of a promotion.] Customer Review: My Experience With the Samsung Galaxy S26
After spending some time with the Samsung Galaxy S26, I can confidently say this is one of the most impressive smartphones I’ve ever owned. I’ve used several flagship phones over the years, but this one genuinely feels like a step forward rather than just another annual upgrade. From the moment I took it out of the box, it felt premium, powerful, and incredibly well thought out.
The first thing that stood out to me was the design. Samsung really nailed the balance between elegance and durability. The phone feels slim and comfortable in the hand but still solid and high-end. The camera layout on the back looks cleaner and more refined than previous models, and overall the device just looks modern and polished. It’s definitely the kind of phone people notice when you set it on a table.
The display is easily one of my favorite features. Samsung has always been known for incredible screens, and the Galaxy S26 might be the best one yet. Everything looks vibrant and sharp—whether I’m watching videos, scrolling through photos, or just browsing the web. The smooth refresh rate makes the phone feel incredibly fast and fluid. Once you use a screen like this, it’s hard to go back to anything else.
Performance-wise, the phone is lightning fast. Apps open instantly, multitasking is effortless, and I haven’t experienced any slowdowns at all. I use my phone for a mix of work, entertainment, and photography, and the Galaxy S26 ha
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Thoughts for the future
on March 30, 2026
Posted by: Jackofalltrades
from Springfield, Mo
It's a great phone super nice but I really wish they would offer thier high end phone with a more durable option... like no s pen so it could be more water an dust proof for the people that work in a more out of the box environment an more prone to dropping while in the field. I crawl around under houses in rafters, I get dirty but enjoy my phone an its camera quality but they could offer a more work force vs business version of the ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The all in one, take care of business phone
on March 30, 2026
Posted by: HDadinPA
[This review was collected as part of a promotion.] I have been enjoying my s26 ultra, especially with the privacy feature. My child asked me what I was looking at because she couldn't see as she leaned to see. This really let me know hey this works.
The battery has been great, charges extremely fast, and can last over a day which is great for travel.
I also love that AI has been built in and has assisted me in so many functions.
I highly recommend.
The battery has been great, charges extremely fast, and can last over a day which is great for travel.
I also love that AI has been built in and has assisted me in so many functions.
I highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on March 30, 2026
Posted by: R3ALD33L
[This review was collected as part of a promotion.] The new privacy feature works great. Excellent camera quality. Really great features.
Value
5
Written by a customer while visiting Samsung US