Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8
(13,431 Reviews)
Rating breakdown 13,431 reviews
5 Stars
11,724
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
143)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
5
Unexpectedly awesome phone
on April 2, 2026
Posted by: Jcou63
[This review was collected as part of a promotion.] I have the S26 Ultra. I have had Samsungs since before smart phones became popular. The last one I had wasn't too shabby but THIS one? Unbelievable. With Galaxy AI it helps me out with things I never knew I needed help with!
I use this phone for EVERYTHING. Work and personal. It has blown my mind. I am so happy I got this phone.
I use this phone for EVERYTHING. Work and personal. It has blown my mind. I am so happy I got this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Messed up with this one
on April 2, 2026
Posted by: Anonymous
I don't like the new S26 ultra, I feel like they downgraded an s24 and called it s26, im so mad I paid so much for this and it's all the opposite of better
Response from Samsung USBy R&R Team, April 2, 2026
Hello Carlos Garcia, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how important your phone is to you for a range of daily tasks, and how distressing it can be when your device has been changed from what you have been accustomed to in the past. Without knowing what features are causing you frustration, we have provided a link to the complete manual for your device to aid you in exploration of your device, and alignment of the settings. We have also shared a link to the Samsung Support Team to assist you any time you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is top tier!
on April 2, 2026
Posted by: Disneyprintet
[This review was collected as part of a promotion.] Love the phone performace, with high-end, smooth operation with AI. S26 Ultra is basically Samsung going all-in on power + AI + premium features. I have always been a Samsung user way back in the Philippines, when I got here I switched to another brand but went back to using Samsung, and I'm so happy to be back. Here’s my honest take, The S26 Ultra is a beast phone — but it’s more of a refinement + smarter features upgrade. I'm so happy and excited when I got this. There is huge, gorgeous display (still one of the best in the world), super powerful chip(Snapdragon Elite Gen 5), insanely fast AI features everywhere (camera, battery, apps, automation), the new privacy display feature is kinda unique, it has the option of hiding your screen from others (no need to buy privacy screen protectors), it has elite camera system (Samsung still dominates zoom + detail and the night shots!). The phone performance is crazy fast, it is perfect for gaming, multitasking, long-term use. The battery life is solid (all-day easily) and I love the S Pen included, it is rare and super useful if you are into productivity. Makes my canva editting and work related to do's so smooth.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome new features.
on April 2, 2026
Posted by: Momo2681
[This review was collected as part of a promotion.] The screen protection is by far my favorite feature so far. However the Galaxy AI for the camera being a whole new outlook on photo capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I didn't know how much I needed this
on April 2, 2026
Posted by: Danit9
[This review was collected as part of a promotion.] The privacy screen is absolutely amazing! The video quality is top notch! And the ai interface is very smooth.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I have had
on April 2, 2026
Posted by: ZeroTQ
[This review was collected as part of a promotion.] For starters, I have had my phone for a few weeks now and have been enjoying how smooth the S Pen is along with how quick and responsive the Galaxy AI Bixby has been. Anytime I have a question or need to quickly set a alarm or make notes it completes the task fairly quickly. I have found the answers to any questions I ask to be very accurate. I've also enjoyed having this phone for gaming and watching YouTube or Tiktok. The gaming aspect of this phone of playing games in 1440p makes it feel very similar to gaming on my PC. I also find myself loving how much detail gets captured when recording videos or taking pictures and how crisp and clean it all looks. I've had quite a few phones throughout the years but none of them have felt as smooth or been as good as the Samsung S26 Ultra has been for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on April 1, 2026
Posted by: Phil13
[This review was collected as part of a promotion.] This is my second galaxy ultra and I absolutely love it. Samsung is on top of it with features including the built in privacy screen and the incredible zoom on the camera. I will admit I have been resistant to AI but Galaxy AI has been super helpful in some of my more obscure searches and my AI assistant, Bixby, is great when I don't even know what it is I need. I love the ultra series and only replaced my old one after 4 years when I could no longer easily charge it. It worked perfectly otherwise and I probably would have kept it even longer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on April 1, 2026
Posted by: PlayaSkylz21
[This review was collected as part of a promotion.] This device is amazing with its all new designed vapor chamber it handles heat very efficiently. I usually use my phone for gaming and i push it to its absolute limit and it works perfectly. The new snap dragon chip set is unmatched. Other things that are impressive is the privacy display. The way I can have it enabled for only notifications or the whole screen is fantastic. What an invitation! The ai is truly intelligent. There are so many features of the ai that's integrated into the phone its mind bending. The lighter weight of the phone is also a plus. Overall very impressed with this device and i can't wait for the next best thing to drop. Samsung has out did themselves again!
Value
5
Written by a customer while visiting Samsung US