Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8
(13,431 Reviews)
Rating breakdown 13,431 reviews
5 Stars
11,724
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
143)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
3
No different then 25 ultra, just a few features
on April 4, 2026
Posted by: JJJJJJJJJJJJ
[This review was collected as part of a promotion.] The software update could have made the difference between the 25 or the 26
Value
3
Response from Samsung USBy R&R Team, April 6, 2026
Hello JJJJJJJJJJJJ, thank you for your feedback on your Samsung Galaxy S26 Ultra. We completely understand how disappointing it can be to feel that your new device has not been upgraded enough for your expectations. We have provided a link to the complete manual to help you fully discover the new features like the Privacy Display and horizontal lock, as well as the enhanced features of Galaxy AI. We have also shared a link to the Samsung Support Team for your convenience if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
It's great, I guess
on April 4, 2026
Posted by: Nickname
[This review was collected as part of a promotion.] I’ll admit, I am not a tech guru - so far it just doesn’t feel dramatically different from my S23 Ultra. The one thing I can’t deny is the camera. It’s absolutely unbeatable, and the clarity is fantastic. The rest is on me for not taking the time to learn the features, including the Galaxy AI. My suggestion: totally buy the S26 Ultra, but don't sell this piece of magnificense by not accessing all it has to offrt.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it so far!
on April 4, 2026
Posted by: sizzlemc
[This review was collected as part of a promotion.] Upgraded from S23. Worth it! Spending too many hours a day on this thing tho!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device has great new features.
on April 4, 2026
Posted by: Ryolovessamsung
[This review was collected as part of a promotion.] Loving the phone so far. Learning new things everyday. The Galaxy AI feature it pretty cool especially for editing photos with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone, Annoying Bixby
on April 4, 2026
Posted by: Codysseus9
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is honestly a really solid phone. It feels premium, runs fast, and the screen looks amazing. The camera is great, battery life has been good for me, and overall I actually like using it a lot.
My only real complaint is Bixby. It still feels unnecessary and kind of gets in the way sometimes. The phone itself is great, but Bixby sucks.
My only real complaint is Bixby. It still feels unnecessary and kind of gets in the way sometimes. The phone itself is great, but Bixby sucks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features.
on April 4, 2026
Posted by: Mego20
[This review was collected as part of a promotion.] Galaxy AI comes with all great features accompanied by 12 GB RAM.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Many things new that Z fold 6 didn't have
on April 4, 2026
Posted by: Walnut
[This review was collected as part of a promotion.] S26 ultra is really fast love the pen and can't wait to explore more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing upgrade!!
on April 4, 2026
Posted by: FrznFenix420
[This review was collected as part of a promotion.] The s26 ultra is an Amazing upgrade from the previous generation. Galaxyai is so much faster and smarter now! The more inside it the easier it gets!!
Value
5
Written by a customer while visiting Samsung US