Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8
(13,437 Reviews)
Rating breakdown 13,437 reviews
5 Stars
11,730
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
143)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
5
This product speed is great
on April 6, 2026
Posted by: Billstrow
[This review was collected as part of a promotion.] I love that there's no delay in response time it takes great photos and has lots of fun things
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Munster Phone
on April 6, 2026
Posted by: 11jolu27
[This review was collected as part of a promotion.] This phone is, without a doubt, the best in every comparison against any other phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the product
on April 6, 2026
Posted by: Lola17
[This review was collected as part of a promotion.] I use it for everything work, family and friends
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Slight upgrade from previous year
on April 6, 2026
Posted by: ChipnDip
[This review was collected as part of a promotion.] This phone has way more AI integrated apps and features than the S25U. AI photo editing has been tweaked and additional features were added. Most of the AI functions are not necessary for me and I wonder if it has a negative impact on battery usage but have not seen negligable results as of yet after having this phone since release. I mostly use the photo AI editor to get rid of people in pictures, and it does a solid job. It is still lacking in making words correct on signs in pictures but its pretty negligible unless you inspect the photo closely. The AI photo editor is surprisingly good at adding necessary shadows to make the photo look real. I have also used the AI creator option to make backgrounds look completely different and it also produces solid work. I typically replace the samsung keyboard with the google one but the creative studio stickers only work in the samsung keyboard. Its a goofy but fun way to make pictures, event invitations and stickers of people and pets. Photos are as good as always but the added smooth video recording produces great results when walking around or focusing on a fast moving object. I downloaded the s pen cursor customization app and thats works well and are fun little ways to customize your phone. I still greatly miss the bluetooth pen function for the s pen to use it as a camera shutter button. It was great for group photos from a distance, as yelling the keywords and putting up the palm doesnt work well after a short distance.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 6, 2026
Posted by: Maldy0239
[This review was collected as part of a promotion.] Samsung galaxy s26 ultra is a beast of a phone with great functionality, amazing battery life and great responsiveness with the s-pen
Absolutely love the new privacy screen feature for that extra peace of mind while in busy public areas
S-pen is a fan favorite of mine being able to write notes while working or simply creating art drawing in down time.
All in all cant go wrong with the Samsung galaxy s26 ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Upgrade Yet
on April 6, 2026
Posted by: April31
[This review was collected as part of a promotion.] The Gemini AI is amazing. The privacy display that features conditions is totally worth the upgrade from plus to ultra. This phone fits so smoothly in your hand. Having Bixby on hand is like having a personal assistant.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is perfect
on April 6, 2026
Posted by: John817
[This review was collected as part of a promotion.] Buy and get cash back and get your perfect time to pay.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My Samsung Ultra 26
on April 6, 2026
Posted by: 12345677890
[This review was collected as part of a promotion.] I traded my Ultra 24 in on a 26. Its been very disappointing. First every time I try and open a app its like my first time regardless of how many times I allow permissions. The problem is because when I used my wallet it always opened everytime I open my phone. 2 the Stylus isn't bluetooth,. 3rd the Version of Gemini is almost useless unless you want to make pics. I even subscribed it fails even if I upload documents it repeated downloads something from the internet even if I command for it not to. If I change screens it cant remember a previous conversation and I use my phone for work. My Gemini On my ultra 24 remembered my dogs name and breed. I am truly regretting i traded my ultra 24 for something thats less useful and it seems to struggle processing at times. I have a Samsung TV, Surrounded Sound this is My 5th Galaxy but it will be my last
Value
3
Response from Samsung USBy R&R Team, April 7, 2026
Hello 12345677890, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how important the seamless usage of your device is to you for both personal and professional needs. We have provided a link to an article to help you with the features of Galaxy AI that are not meeting your expectations. We have also provided a links to articles to help you maximize the speed and processing power of your device, as well as discover the redesigned S Pen features available on your device. Lastly, we have provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device, or have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US