Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8
(13,449 Reviews)
Rating breakdown 13,449 reviews
5 Stars
11,742
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
143)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
4
Excellent product with few flaws
on April 9, 2026
Posted by: Logcat
[This review was collected as part of a promotion.] Very much enjoying the new s26 ultra coming from the s24. The camera, charging speed, and phone design are all better. The screen is fantastic, very vivid and bright. The only things I miss are having built in magnets for charging and a larger battery. Galaxy AI is useful in chat especially, with now nudge offering suggestions frequently.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is great.
on April 9, 2026
Posted by: Krispyone
[This review was collected as part of a promotion.] I use the AI feature often. It is wonderful and easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE THIS PHONE!!!
on April 9, 2026
Posted by: GeeFeezy
[This review was collected as part of a promotion.] Upgraded to the S26 Ultra and love all the new features! The only thing i miss is the Bluetooth S Pen on my old phone. I took a lot of photos using the S pen but now I just use my galaxy 8 classic watch to do so. The Galaxy AI features are very useful for me this time around too!. Adding Perplexity is a must from the galaxy store!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 9, 2026
Posted by: Fred221981
[This review was collected as part of a promotion.] The AI is great still trying to get use to it. I wish the call screening had it's own button. Between the answer and end button. Instead of having to hit 2 different buttons! All in all love my purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The slightest (maybe) upgrade over the S24 Ultra
on April 9, 2026
Posted by: Taylor
[This review was collected as part of a promotion.] The software features of the S26 Ultra are a very slight improvement coming from the S24 Ultra like the super fast charging, while some were not upgraded at all. The Galaxy AI is probably the best feature of this phone, as I do not use the new Privacy technology for the screen.
For me, the hardware feels like a downgrade. The phone itself is aluminum instead of titanium, and has more rounded corners like every other phone. This iteration does not have the "premium" feel of the S24 Ultra for these reasons.
I was able to trade in for a discount on this device. If I had paid full price, I would have returned this phone and kept the S24.
Value
3
Response from Samsung USBy R&R Team, April 9, 2026
Hi there Taylor, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are finding some improvements to your new device, and are overall pleased with the usage. The change from the titanium to armor aluminum to help you give the device a more lightweight feel for a comfortable feel in your hand for prolonged periods of time while not sacrificing the durability of your device. We do recommend protective cases on all devices to help prevent damage from accidental bumps and drops that do occur during usage, and we would love to help you find one that best aligns to your personal sense of style. We have provided a link to the Samsung Support Team to assist you with accessories or any additional questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on April 9, 2026
Posted by: Manugut02
[This review was collected as part of a promotion.] Is really nice phone, Galaxy AI is one of the best in the market. I left a 25 Ultra so the difference.is not a lot, but appreciate all the improvement.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The upgrade was worth it!
on April 9, 2026
Posted by: Katama
[This review was collected as part of a promotion.] I upgraded from the Samsung fold 6, loved the size difference. The sleek and larger size was ergonomically better than my previous device.
The incorporated Galaxy AI is both a blessing but also an annoyance. I appreciate the ability to edit videos and photos similarly to Photoshop quality, however, AI being mandatory for this product is worrisome.
A minor detail I noticed is that the camera facing me was able to blend with videos in my previous device. This device does not offer that option. I grew accustomed to that feature that the absence has become cumbersome.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice design.
on April 9, 2026
Posted by: Rod2020
[This review was collected as part of a promotion.] Galaxy AI is very neat and convenient. Its very easy to make content.
Value
5
Written by a customer while visiting Samsung US