Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8
(13,450 Reviews)
Rating breakdown 13,450 reviews
5 Stars
11,743
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
144)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
5
Privacy screen is amazing
on April 9, 2026
Posted by: Xanz27
[This review was collected as part of a promotion.] All galaxy ai features work great as intended, the privacy screen is definitely a stand out features. Great batter life truly enjoying this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone exceeds my expectations!
on April 9, 2026
Posted by: BigGalaxyFan
[This review was collected as part of a promotion.] I just upgraded from a Galaxy S23+. I was initially concerned with the larger size, but this has turned out to not be an issue. The S26 Ultra is very fast with downloads, gameplay, streaming and charging. The screen is incredible, as is the camera. I have just scratched the surface of what the camera can do, but the photos I have taken are incredible! This is also my first phone with Galaxy AI, and I am finding it to be invaluable. If you are sitting on the fence trying to decide between the S26+ or the Ultra, go for the best you can get. You will not regret it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thinner than I would have imagined possible
on April 9, 2026
Posted by: Pushasweets
[This review was collected as part of a promotion.] I didn't expect good powerful phone to be so thin and light. It's amazing. Does everything I need it to do. Battery lasts me all day. I email and use it for work often. Often I surf and play games and watch videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It is exactly the same as S25 Ultra
on April 9, 2026
Posted by: Rafael
[This review was collected as part of a promotion.] Absolutely nothing changed, is you have a S25 Ultra, migh as well wait until the S27 comes out.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
So far I'm definitely a fan
on April 9, 2026
Posted by: Meekly687
[This review was collected as part of a promotion.] Really wish samsung would offer an Ultra with the same performance in a slightly smaller package.. like who's hand is this fitting in!
Galaxy Ai is super fun to use when making photos more animated or adding/removing objects.
I game a lot and samsung has made it super easy to check walk through or youtube for tips and tricks.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S26 ultra
on April 9, 2026
Posted by: Best2buy
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is a powerhouse for users who want the best in performance and privacy. Released in March 2026, it features a massive 6.9-inch display and a specialized Privacy Display that prevents pedestrians from snooping on your screen.
Key Specifications
Processor: Snapdragon 8 Elite Gen 5 (customized for Galaxy)
Camera: 200MP main sensor with improved f/1.4 aperture for low light
Battery: 5,000mAh with upgraded 65W fast charging
Build: Slimmer and lighter aluminum frame with Gorilla Glass Armor 2
Why You Should Buy It
This phone is ideal if you value high-fidelity photography and elite processing power. Its improved low-light video and "Horizontal Lock" stabilization make it a top choice for capturing detailed content, while the 7-year update commitment ensures it remains a long-term investment. While its large size can be unwieldy for some, the S Pen and cutting-edge AI features like "Now Nudge" make it a premier tool for multitasking and organization.
Key Specifications
Processor: Snapdragon 8 Elite Gen 5 (customized for Galaxy)
Camera: 200MP main sensor with improved f/1.4 aperture for low light
Battery: 5,000mAh with upgraded 65W fast charging
Build: Slimmer and lighter aluminum frame with Gorilla Glass Armor 2
Why You Should Buy It
This phone is ideal if you value high-fidelity photography and elite processing power. Its improved low-light video and "Horizontal Lock" stabilization make it a top choice for capturing detailed content, while the 7-year update commitment ensures it remains a long-term investment. While its large size can be unwieldy for some, the S Pen and cutting-edge AI features like "Now Nudge" make it a premier tool for multitasking and organization.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The battery is so bad
on April 9, 2026
Posted by: Arvakur
[This review was collected as part of a promotion.] The battery is terrible; it drains very quickly and overheats significantly with the updates. It is one of the worst Galaxy phones I have ever owned.
Value
3
Response from Samsung USBy R&R Team, April 9, 2026
Hi there Arvakur, thank you for taking time out of your day to share your feedback on your Samsung Galaxy S26 Ultra. We know how frustrating it is when your device is not meeting your expectations in functionality. The battery of your device is designed to maximize automatically after a short period of time as it learns your consumption habits. We have provided links to articles to help you resolve your frustrations if this is not your experience, as well as troubleshoot the temperature of your device. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
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Samsung Community
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Facebook
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https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung upgrade major this in this new series.
on April 9, 2026
Posted by: Lachhu2chhetri
[This review was collected as part of a promotion.] New series samsung phone has most advanced intelligence.we can do so many this with AI.i hope samsung will continue making their customers happy by giving advanced upgrades on new series.camera are awesome.body frame feel good on hand.overall i am so satisfied with samsung items.
Value
5
Written by a customer while visiting Samsung US