Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8
(13,450 Reviews)
Rating breakdown 13,450 reviews
5 Stars
11,743
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
144)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
5
Great Hardware, Needs Notification Fixes
on April 9, 2026
Posted by: ToneTrapped
[This review was collected as part of a promotion.] I use this phone daily for work, content creation, and staying connected, and the hardware has been excellent. The display is sharp, performance is fast, and the camera delivers consistently strong results. Features like Galaxy AI are a nice addition and feel useful in everyday tasks.
However, the biggest issue for me is notifications, especially in the messaging app. I am not able to customize notification sounds at all and can only use the default sounds provided on the device. This makes it difficult to distinguish between contacts or prioritize messages, which impacts daily use more than expected.
I have also noticed occasional inconsistencies with notifications from other apps, including delays or missed alerts. While not constant, it happens often enough to be frustrating.
Overall, the hardware experience is top tier, but the software needs refinement. If Samsung improves notification customization and reliability, this would easily be a five star device. As it stands, it is a strong four star phone.
However, the biggest issue for me is notifications, especially in the messaging app. I am not able to customize notification sounds at all and can only use the default sounds provided on the device. This makes it difficult to distinguish between contacts or prioritize messages, which impacts daily use more than expected.
I have also noticed occasional inconsistencies with notifications from other apps, including delays or missed alerts. While not constant, it happens often enough to be frustrating.
Overall, the hardware experience is top tier, but the software needs refinement. If Samsung improves notification customization and reliability, this would easily be a five star device. As it stands, it is a strong four star phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good feel to it
on April 9, 2026
Posted by: Jess1084
[This review was collected as part of a promotion.] Good feel overall. Wish the stylus still had the Bluetooth connection to control the camera remotely like my s23 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features easy s.ootg motion an accessible
on April 9, 2026
Posted by: Biggy1
[This review was collected as part of a promotion.] Use the 26 ultra has streamline work an life into a harmonious balance of pease
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product works flawlessly as advertised.
on April 9, 2026
Posted by: FNTWO187
[This review was collected as part of a promotion.] This phone is great at almost everything, it's UI is very responsive, fast and smooth. The cameras are an improvement over the previous galaxy series and the new form factor is very welcomed; it feels more comfortable in the hand and it's lighter!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with amazing features
on April 9, 2026
Posted by: Shadow
[This review was collected as part of a promotion.] This is an amazing phone. The new built in privacy screen is an amazing new feature that I use often. The Galaxy AI tools are very useful for all aspects. The ability to use many of them, if I choose to keep them restricted to on phone only if i want, really helps with any concerns about data privacy. This phone is fast, the screen crystal clear and the battery long lasting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on April 9, 2026
Posted by: DBest001
[This review was collected as part of a promotion.] Galaxy Ai is a nice feature. Retouch photos, translate live. Cameras are excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S26 Ultra Exceded My Expectations
on April 9, 2026
Posted by: LovingS26Ultra
[This review was collected as part of a promotion.] Really liking the Galaxy AI features and I always live the photo qualities. I find myself using the AI features much for frequently than I expected and very satisfied with the results. I am still adjusting to using Google Messenger as opposed to the Samsunger Messenger...both have their pros and cons. Once I use the new Messenger more, I am sure I will like it. Many of the features I already enjoy using.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Even better than before
on April 9, 2026
Posted by: Jeriztinky2208
from Phoenix Az
I have been a faithful user of Samsung phones for well over a decade, and I just can't express how great the new Samsung S26 Ultra is...far above all the others from Samsung let alone all other products n phones on todays shelves. I just can't stress how great the AI feature is above any other phone products . It's possiblely the best resolution I have ever had on a Samsung product to date. The battery seems to outlast all others since I can start my day with 100%charged n by the time I get home in the evening I still have plenty of life left. The durability of the Samsung S26 Ultra is top of the line , I have dropped my phone several times n it still looks like it did when I took it out of the box. I can't even express how awesome my pictures come out ,such resolution is amazing. I can even search with just a shot of an image with the camera n it pulls up whatever I want to know about the image I searched. I could not be a happier faithful user of Samsung n will continue to be. I just don't imagine them topping themselves this product.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US