Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8
(13,456 Reviews)
Rating breakdown 13,456 reviews
5 Stars
11,749
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
144)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
4
Great Phone
on April 9, 2026
Posted by: Bearsfan85
[This review was collected as part of a promotion.] This phone is great. I enjoy all the features. The best thing was how easy it was to transfer all my information from my old samsung to the S26. The drop down menu has all the setting icons needed so it is more efficient. You have less step then actually going to the setting itself. The only reason this phone has a four stars is because the S pen is not able to take pictures. I miss that feature.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best so far!
on April 9, 2026
Posted by: Julesb
[This review was collected as part of a promotion.] I absolutely love my new Samsung phone! This phone is so easy to use, and the battery life is amazing! The use of AI is also really easy and very helpful! I really enjoy a lot of the speed of this phone, but the biggest thing for me was the privacy screen! That privacy screen is so nice because you can keep it on and you can turn it off as needed. It is so nice to be able to do things on my phone and have privacy if needed though. I would absolutely recommend this phone to anybody, it is 100% worth it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cellphone with the power of a laptop.
on April 9, 2026
Posted by: SpasG9
[This review was collected as part of a promotion.] Cellphone with the power of a laptop, with the lenses of a very powerful camera.
Combined with the power of the Galaxy AI, you have a top shelf technology in your pocket.
Combined with the power of the Galaxy AI, you have a top shelf technology in your pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect features
on April 9, 2026
Posted by: Xilefthepenguin
[This review was collected as part of a promotion.] The galaxy ai is out of this world. I upgraded from the s20 fe with 125 gb of storage to this s26 ultra with 512 gb of storage and its like buying a new car. It's a million times faster, charges way faster, lasts like a good easy two days on a full battery, the camera quality is beyond insane. Everything about it is just leagues ahead of my last phone. And it comes in purple which is super cool
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Defective 25W charging
on April 9, 2026
Posted by: ArcticMammal
[This review was collected as part of a promotion.] I bought the Ultra model mainly for the 25W wireless charging capability. My testing and those done by other techies showed that wireless charging is far below what Samsung claims . The highest output wattage I have observed was 11W.
Value
1
Response from Samsung USBy R&R Team, April 10, 2026
Hey ArcticMammal, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We completely understand how frustrating it is when your new device is not operating as intended or expected. We have provided links to a few articles to help you troubleshoot this charging capacity. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Another great phone
on April 9, 2026
Posted by: Ranmaso
[This review was collected as part of a promotion.] The 26 ultra is a great phone. Samsung has do it again
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best series yet
on April 9, 2026
Posted by: Samsungfan2026
[This review was collected as part of a promotion.] The S26 Ultra feels like the first phone where everything just works at a high level. It’s not trying to win in just one category—it’s trying to be the best at everything, and it actually comes close.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is just absolutely amazing
on April 9, 2026
Posted by: Texasguy
[This review was collected as part of a promotion.] I am completely amazed how Samsung continues to put shine all the other phone manufacturers. The phone has amazing clarity, it's very fast, and the camera is just out of this world. I just hope that Samsung doesn't waiver in the future and they continue to blow the competition away with the technology and quality of they're phones.
Value
5
Written by a customer while visiting Samsung US